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Tru by Hilton Gilbert

2.5 star property

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Photo gallery for Tru by Hilton Gilbert

Free daily buffet breakfast
Business centre
In-room safe, desk, laptop workspace, blackout curtains
Children’s play area – outdoor
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
1950 S Santan Village Parkway, Gilbert, AZ, 85295
  • SanTan Village
    ‪14 min walk‬
  • SanTan Village Marketplace
    ‪14 min walk‬
  • AZ Ice
    ‪3 min drive‬
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail

Hyatt Place Gilbert

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1002)
The price is €291
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hyatt Place Gilbert

About this property

Tru by Hilton Gilbert

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area.
Tru by Hilton Gilbert offers 98 air-conditioned accommodations with a safe and a hairdryer. 55-inch flat-screen televisions come with premium cable channels.

This Gilbert hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Gilbert. During your stay, you're just a quick walk from Topgolf. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, locker space and a 24-hour business centre
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from SanTan Village and 12 minutes from Superstition Springs Center
  • Cats and dogs welcome for a fee
Tru by Hilton Gilbert offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business centre. An arcade/games room, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton Gilbert. Free self parking is available.

This Gilbert hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Gilbert Property
Tru Hilton Gilbert Hotel
Tru Hilton Gilbert
Hotel Tru by Hilton Gilbert Gilbert
Gilbert Tru by Hilton Gilbert Hotel
Hotel Tru by Hilton Gilbert
Tru by Hilton Gilbert Gilbert
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Gilbert Hotel
Tru by Hilton Gilbert Gilbert
Tru by Hilton Gilbert Hotel Gilbert

Tru by Hilton Gilbert Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1004 reviews
Rating 8 - Good. 239 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lana, Pflugerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place to stay. Comfortable.
Stayed 1 night in Nov 2024

6/10 Okay

stefan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Use real eggs. Housekeeping needs clean bathroom better . Shower doors leak water on floor
Stayed 4 nights in Nov 2024

6/10 Okay

Jim

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This was an excellent place to stay. Each of the staff members were friendly and seemed energized about where they worked.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jonna

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness
The young adorable desk manager was a breath of fresh air. I really needed her smile and excellent help as we came through the door.
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there again
Stayed 2 nights in Nov 2024

10/10 Excellent

chad

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tru is the best place I stay in every city for races and ballgames with family and friends, clean, simple, great breakfast, pool table, great staff!
Stayed 3 nights in Nov 2024

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable room.
Stayed 1 night in Nov 2024

8/10 Good

roberto

Travelled with partner
Liked: Amenities
We enjoyed our stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Troy or Ha Jung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amazing staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

Rosella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excelent
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Travelled with family
Staff is very friendly and accommodating, handle any and all requests very quickly. Rooms were clean and staff was available daily to service rooms upon request .
Stayed 3 nights in Nov 2024

6/10 Okay

Marjorie

Travelled with family
Liked: Cleanliness, staff & service
I liked the size. Staff is friendly, very casual. I think their continental breakfast is decent but should be served past 9 a.m. during week. I am troubled with the use of plastic condiment packets, use of tiny, plastic half/half container(need to open 2 to 4), instead of insulated stainless steel karafe or pitcher to fill. The use of Styrofoam is beyond my comprehensive also. I am disappointed to think and witness the Hilton brand not being more environmentally conscious in this day and age. Also, putting families with young crying children in an adjacent/adjoining room, in the center of the floor is not a great booking decision for other guests. Consider end of hall or single room. Its not fair to the guests on the other side of the door, that pay $200 plus per night to hear a crying child at 11 p.m. at night. They need to be smarter on room assignments.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelli

Stayed 3 nights in Oct 2024

10/10 Excellent

vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly, Chino Valley

Stayed 2 nights in Oct 2024

10/10 Excellent

Buddy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kei

Stayed 1 night in Oct 2024

8/10 Good

BETH

Liked: Cleanliness
Stayed 2 nights in Aug 2024