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Novotel Phu Quoc Resort

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Phu Quoc Resort

2 outdoor pools, pool loungers
Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront | Minibar, in-room safe, individually decorated, individually furnished
Fountain
2 bars/lounges, lobby lounge
Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Gym
  • Room service

Explore the area

Map
Duong Bao Hamlet, Duong To Commune, Phu Quoc, Kien Giang
  • Sonasea Phu Quoc Night Market
    1 min walk
  • Sonasea Beach
    8 min walk
  • Suoi Tranh Waterfall
    12 min drive
  • Phu Quoc (PQC-Phu Quoc Intl.)
    12 min drive

Room options

View all photos for Superior Double Room, 1 Double Bed, Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 Double Bed, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Bungalow, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Bungalow, 1 King Bed

  • 39 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room, 2 Single Beds

  • 39.7 sq m
  • Resort view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 2 Single Beds

  • 29 sq m
  • Resort view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 Double Bed

  • 29 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Bungalow, 1 King Bed, Private Pool

Deluxe Bungalow, 1 King Bed, Private Pool | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Bungalow, 1 King Bed, Private Pool

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Suite, 1 Double Bed

  • 51 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

  • 57 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 Double Bed

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds, Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room, 2 Single Beds, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

Similar properties

Aerial view

SOL by Meliá Phu Quoc

On private beach
Pool
All-inclusive
Spa
4.3 out of 5, Excellent, (723)
The price is €151
for 1 night
includes taxes & fees
14 Jan - 15 Jan
SOL by Meliá Phu Quoc

About this property

Novotel Phu Quoc Resort

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Novotel Phu Quoc Resort's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
Novotel Phu Quoc Resort offers 366 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. 42-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Novotel Phu Quoc Resort. During your stay, you'll be connected to a shopping centre and just a quick walk from Sonasea Phu Quoc Night Market. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Food Exchange, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, aromatherapy or facials at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and tennis lessons
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Sonasea Phu Quoc Night Market and 8 minutes on foot from Sonasea Beach
  • Free airport shuttle service
Novotel Phu Quoc Resort offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this resort measures 5059 square feet (470 square metres) and includes conference space. A children's pool, spa services, and a library are also featured at the luxury Novotel Phu Quoc Resort. A roundtrip airport shuttle is free at scheduled times. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Phu Quoc resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Food Exchange – This restaurant specialises in international cuisine and serves lunch and dinner.
Lounge Bar – On-site lobby lounge. Open daily.
Phu Quoc Seafood – On-site seafood restaurant. Open daily.
Ocean Bar – On-site bar. Open daily.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:30 AM to 9:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: VND 408,000 for adults and VND 204,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Lounge Bar
  • Ocean Bar
  • Phu Quoc Seafood

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Playground
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,059 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (73 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Phu Quoc Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 850000 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 408000 for adults and from VND 204000 for children
  • Rollaway bed fee: VND 850000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Phu Quoc Resort offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Phu Quoc Resort
Novotel Phu Quoc
Novotel Phu Quoc Resort Phu Quoc Island, Vietnam
Novotel Resort
Novotel Phu Quoc Resort Hotel Phu Quoc Island
Novotel Phu Quoc Resort (opening February 2016)
Novotel Phu Quoc Resort (opening January 2016)
Vietnam
Novotel Phu Quoc Resort Resort
Novotel Phu Quoc Resort Phu Quoc
Novotel Phu Quoc Resort Resort Phu Quoc
Novotel Phu Quoc Resort Hotel Phu Quoc Island

Novotel Phu Quoc Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 342 out of 615 reviews" "
Rating 8 - Good. 182 out of 615 reviews" "
Rating 6 - Okay. 63 out of 615 reviews" "
Rating 4 - Poor. 13 out of 615 reviews" "
Rating 2 - Terrible. 15 out of 615 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, the pools were fantastic. Spacious rooms and very clean. Staff were very helpful and friendly. Highly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

Bernard

Travelled with partner
Very clean everywhere, super
Stayed 11 nights in Jun 2024

10/10 Excellent

Sandagdorj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean comfortable. I would go there again
Stayed 5 nights in Apr 2024

10/10 Excellent

ZACKERY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable.
Stayed 3 nights in Mar 2024

6/10 Okay

TOMMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good. But we found ants and mosqitos in the room. Bathroom water is on and off. One outlet on the wall does not work.
Stayed 3 nights in Feb 2024

8/10 Good

Dmitry, Sunny Isles

Liked: Cleanliness, staff & service, amenities
No idea
Stayed 21 nights in Jan 2024

6/10 Okay

choi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

SHENG HSIUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the buffet, good customer services, and convenient.
Stayed 2 nights in Dec 2023

10/10 Excellent

akito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time phu qock
Stayed as a family of 2 adults and 2 children. There is no view from the room, you should get a room with an ocean view. The space is small. It's a little cramped for 4 people. The hotel is large and has a great pool. Breakfast is delicious. Convenient free airport shuttle. There are many restaurants within a 1-minute walk from the hotel. You can also eat cheaply.
Stayed 4 nights in Nov 2023

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great retreat
Amazing grounds and rooms. We stayed in a bungalow with beautiful views of the beach and own private pool. The staff were attentive and very helpful. Own room was very clean and well maintained. Thank you for a great stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

OFFER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property great hotel. The only problem that stuff do not speak English most of them. Do not understand a word you’re telling them even the people in the lobby. Don’t understand enough.
Stayed 3 nights in Nov 2023

10/10 Excellent

Chris

Stayed 3 nights in Oct 2023

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great, amazing breakfast, great facilities and helpfull and friendly staff.
Stayed 6 nights in Sep 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

8/10 Good

Teck Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Lovely grounds, great pools, calm sea, great value, very hot! Downside, beach got dirty and staff just watched guests doing the clean up! Some bar staff very slow, 25 mins for a drink! Aircon never made room cold enough, asked to be cleaned but never got better, 10 degrees on high 24hr a day!
Stayed 14 nights in Mar 2023

10/10 Excellent

Simon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were so helpful. And best breakfast around
Stayed 4 nights in Apr 2023

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pools good buffet clean rooms beautiful beach
Stayed 4 nights in Mar 2023

6/10 Okay

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but in the wrong place!
Lovely clean hotel with friendly staff. Pool are and beach lovely and plenty of beds freely available. What lets it down is the area. It’s almost abandoned with 80% of local ‘shopping centre’ shops closed or empty units. Lots of villas and apartments have been built and most just left abandoned. Unless you hire a scooter or use a taxi/grab to go into town, you’ll see nothing g of the atmosphere of Phu Quoc. Food for breakfast is well presented and a good variety but too many people with no buffet manners and hot food only lukewarm. Restaurant food good but expensive, as are the drinks. Really an all inclusive kind of hotel, which is not what we were looking for in Vietnam but I’m sure will suit you if that’s what you are after.
Stayed 5 nights in Feb 2023

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are great, rooms are very well keep clean so are every other areas like pools, front lounged etc. The only things is that the morning soup based for the noodles is quite salty. So if you are a person who can’t have salty food, this is one that you can not eat.
Stayed 2 nights in Feb 2023

10/10 Excellent

alison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this hotel. Breakfast options were great. Staff were really kind and friendly. Cleanliness of the hotel and grounds kept to a high standard
Stayed 2 nights in Feb 2023