6/10 OK
Pia
Matkusti perheen kanssa
2.1.2025
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
5 star dissappointment.
The hotel was not very child-friendly, despite the fact that there is a kids club (and that's mainly for toddlers).
You were not allowed to play with a ball in the swimming pool and the lifeguards played more of a guard role. The dress code in the public areas created an unpleasant atmosphere and the hotel felt far too "formal" for a holiday accommodation, at least for a family.
The hotel has only one restaurant (excluding the pool bar and the buffet restaurant), so we missed a variety of meals and especially local delicacies.
Breakfast was excellent and more of a brunch!
The room was clean and housekeeping, roomservice etc worked perfectly.
Unfortunately on Hotels.com it says that the room "Suite, 1 bedroom" has a sofa bed (see the attached photo) and in reality it did not and we had to pay around 400USD more to get a bed though when we made the reservation, we were under the assumption that there was a sofa bed.
Another unfortunate fact is that the hotel is located in a very unauthentic part of the island and the commotion and constant fireworks of the fake "Venice" built nearby are far from the authenticity of the island and the relaxed paradise island.
Overall the hotel is clean and nice but cannot recommend it for a family holiday!
Pia
Yöpyi 11 yötä joulukuussa 2024
