Sheraton Phu Quoc Long Beach Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Phu Quoc Long Beach Resort

Lobby
Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
Terrace/patio
Exterior
Villa, 4 Bedrooms, Non Smoking, Garden View | Garden view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • On private beach
  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Bai Dai, Ganh Dau, Phu Quoc, Kien Giang
  • VinWonders Phu Quoc
    6 min walk
  • Corona Casino
    13 min walk
  • Shophouse Grand World
    17 min walk
  • Phu Quoc (PQC-Phu Quoc Intl.)
    53 min drive

Room options

Villa, 2 Bedrooms, Non Smoking (Private Pool)

  • 188 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Villa, 3 Bedrooms, Non Smoking, Garden View

  • 291 sq m
  • Sleeps 7
  • 3 Double Beds

Villa, 4 Bedrooms, Non Smoking, Garden View

  • 360 sq m
  • Sleeps 9
  • 4 Double Beds

Deluxe Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

Villa, 4 Bedrooms, Non Smoking, Ocean View

  • 360 sq m
  • Ocean view
  • Sleeps 9
  • 4 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 Double Bed, Non Smoking, Ocean View (Balcony)

  • 79 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Bed

Deluxe Room, 2 Single Beds, Non Smoking, Ocean View (Balcony)

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Senior Suite, 1 Bedroom, Non Smoking, Garden View

  • 79 sq m
  • Sleeps 3
  • 1 King Bed

Senior Suite, 1 Bedroom, Non Smoking, Ocean View

  • 79 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sheraton Phu Quoc Long Beach Resort

Resort with private beach and full-service spa
Catch some rays on Sheraton Phu Quoc Long Beach Resort's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
Sheraton Phu Quoc Long Beach Resort offers 459 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. 45-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

This Phu Quoc resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

A private beach and a water park (surcharge) are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Sheraton Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they enjoy the overall property condition at Sheraton Phu Quoc Long Beach Resort. During your stay, you're just a quick walk from VinWonders Phu Quoc. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with garden views at Wok & Curry, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Splash around at the water park or swim in the outdoor pool
  • Indulge with body treatments, manicures and pedicures or body wraps at Sheraton Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and a steam room
  • Just a 3-minute drive from Corona Casino and 10 minutes from Vinpearl Safari
  • Airport shuttle service available for a fee
Step outside to unwind on the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton Phu Quoc Long Beach Resort such as a water park (surcharge) and a complimentary children's club.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury resort also offers an outdoor pool, a children's pool and a steam room. Self parking is free.

This 5-star Phu Quoc resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Wok & Curry – Overlooking the garden, this restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available.
Daily Social – This poolside buffet restaurant serves breakfast, lunch and dinner. Open daily.
&More by Sheraton – On-site bar. Happy hour is offered. Open daily.
Pool Bar – On-site bar. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Korean, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: VND 508,200 for adults and VND 254,100 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • &More by Sheraton
  • Daily Social
  • Pool Bar
  • Wok & Curry

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Birth certificates for children must be presented at check-in. In the absence of birth certificates, child ages will be determined based on their height.
The property provides airport shuttle pick-up service. Guests must contact the hotel with their flight details at least 5 days prior to arrival to arrange pick-up. Fees may apply for any changes to arrangements within 72 hours of arrival.
Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

Renovations and closures

The following facilities or services will be unavailable from September 12 2024 to December 31 2024 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Phu Quoc Long Beach Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 577500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 508200 for adults and from VND 254100 for children
  • Rollaway bed fee: VND 577500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Phu Quoc Long Beach Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Phu Quoc Resort
Sheraton Phu Quoc Long Beach
Sheraton Phu Quoc Long Beach Resort Resort
Sheraton Phu Quoc Long Beach Resort Phu Quoc
Sheraton Phu Quoc Long Beach Resort Resort Phu Quoc

Sheraton Phu Quoc Long Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 152 out of 280 reviews" "
Rating 8 - Good. 73 out of 280 reviews" "
Rating 6 - Okay. 30 out of 280 reviews" "
Rating 4 - Poor. 10 out of 280 reviews" "
Rating 2 - Terrible. 15 out of 280 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and room was great. Staff reasonably helpful, no one speaks very fluent english which makes certain things difficult. Lots of rubbish on the island and in the water. Empty theme park town and far to access food or things for babies like nappies etc.
Stayed 6 nights in Jul 2024

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was ok, wasn't what i expected.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anh

Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a week and found the hotel is very well in most areas , staffs are all polite and professional , foods and drink are top quality , we definitely will come back again.
Stayed 6 nights in Jun 2024

10/10 Excellent

Baigalmaa

Stayed 5 nights in Mar 2024

8/10 Good

Mickey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomy and comfortable, love it
Stayed 5 nights in Mar 2024

10/10 Excellent

Willa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extraordinarily polite and professional. No major issues were experienced and all minor concerns were quickly and efficiently addressed.
Stayed 4 nights in Feb 2024

10/10 Excellent

Boldsukh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very good hotel
Stayed 1 night in Jan 2024

8/10 Good

Ngoc Thuy

Stayed 4 nights in Dec 2023

8/10 Good

Cuong, Covina

Stayed 4 nights in Dec 2023

8/10 Good

Alfredo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will come again
Amazing experience. For a resort, too short in activities offered to be done at the resort.
Stayed 6 nights in Dec 2023

10/10 Excellent

April

Stayed 2 nights in Dec 2023

10/10 Excellent

Yew Mun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the 2rooms villa facing the beach. Very spacious, new and clean, service is top-notch. Breakfast is delectable. Pool and beach access is great. Will be better if the hotel offers sea sports activities.
Stayed 5 nights in Nov 2023

10/10 Excellent

Alvin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean, quiet helpful and very welcoming staff
Stayed 3 nights in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a great beach the stafff was very nice and helpful will definetly be coming back
Stayed 3 nights in Oct 2023

10/10 Excellent

Phuong Huynh

Stayed 3 nights in Oct 2023

10/10 Excellent

Nath

Liked: Cleanliness, staff & service, property conditions & facilities
EverythJung was good
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

6/10 Okay

THANH, Placentia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property but food and things to do are limited. Poor weather conditions in June
Stayed 3 nights in Jun 2023

10/10 Excellent

Kim Phu

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had a couple isues but I called the reception desk and they resolved right away. I am very please and happy. The staff are so nice and pleasant. Definitely be back in the future.
Stayed 3 nights in Mar 2023

6/10 Okay

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend.
Overall the resort was nice. The beach was very nice and not crowded. What makes this review a 2, maybe a 3 star is the food. The food was terrible unless you ordered room service or are at the garden restaurant. But it was very expensive in my opinion. Maybe that’s the price you pay for the quiet beach and quiet resort experience, who knows. But, I would think that if you’re going to pay premium prices then you should get premium options. Felt like a Cuban vacation if I’m being honest. Not what I was expecting from a Sheraton. The staff were very friendly and very helpful.
Stayed 7 nights in Mar 2023

10/10 Excellent

Dung Quoc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great food, beautiful property well kept. Excellent
Stayed 3 nights in Feb 2023

10/10 Excellent

JENNY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Shahla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rest
Everything was great just check out was disaster , hotel didn’t prepare invoice in advance and personal was confused
Stayed 4 nights in Feb 2023

10/10 Excellent

Anh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They have bbq service at villa. It’s great for friends and family time. Food is really fresh and full for all members.
Stayed 2 nights in Feb 2023