Vela Phu Quoc Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vela Phu Quoc Resort

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Meeting facility
Beach nearby, white sand
Romantic Suite, 1 King Bed, Balcony, Poolside | Terrace/patio
Sports facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Air conditioning
  • Room service

Explore the area

Map
Lot 3, Ong Lang, Cua Duong Ward, Phu Quoc, Kien Giang
  • Ong Lang Beach
    6 min drive
  • San Van Dong Duong Dong Stadium
    8 min drive
  • Dinh Cau Beach
    15 min drive
  • Phu Quoc (PQC-Phu Quoc Intl.)
    29 min drive

Room options

Premium Twin Room, 2 Queen Beds, Pool View

  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

Family Triple Room

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Economy Twin Room, 2 Double Beds, Garden Area

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds

Family Room, 1 Bedroom

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Economy Double or Twin Room, 2 Double Beds

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds

Romantic Suite, 1 King Bed, Balcony, Poolside

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Vela Phu Quoc Resort

Hotel in Phu Quoc with free breakfast and free local area shuttle
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a poolside bar, a coffee shop/cafe and spa services.
Vela Phu Quoc Resort offers 48 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. 32-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Vela Phu Quoc Resort, you'll be close to Phu Quoc Night Market. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at Vela
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles and scooters/mopeds to rent
  • 9 minutes by car from Phu Quoc Night Market and 6 minutes from Ong Lang Beach
  • Free local-area shuttle service
Vela Phu Quoc Resort offers its guests a kids' pool, an outdoor pool, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business centre. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Vela Phu Quoc Resort. A free area shuttle within 10 km is available. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Phu Quoc hotel.

Guests are served a free local cuisine breakfast daily from 6:30 AM to 9:30 AM.
Vela – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from room service (during limited hours).

Languages

English, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8 AM to 6 PM on request
  • Free area shuttle up to 10 km
  • Area shuttle
  • Shopping centre shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Vela

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift
  • Tile flooring in room

More

  • 2 floors
  • 8 buildings
  • Built in 2015
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Vela Phu Quoc Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 300000 per room

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Vela Phu Quoc Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8 AM - 11 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This hotel's Christmas Eve and New Year's Eve Gala Dinners are optional, and a fee will be charged onsite to guests wishing to attend.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Vela Phu Quoc
Sen Viet Resort
Sen Viet Phu Quoc
Sen Viet Phu Quoc Resort Phu Quoc Island, Vietnam
Vela Phu Quoc Resort Hotel
Vela Phu Quoc Resort Phu Quoc
Vela Phu Quoc Resort Hotel Phu Quoc

Vela Phu Quoc Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 25 out of 65 reviews" "
Rating 8 - Good. 27 out of 65 reviews" "
Rating 6 - Okay. 7 out of 65 reviews" "
Rating 4 - Poor. 5 out of 65 reviews" "
Rating 2 - Terrible. 1 out of 65 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sze Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fine
Stayed 13 nights in Aug 2024

10/10 Excellent

Bahram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
On Ong Lang beach away from the downtown area Vela Phu Quoc is a hidden gem for price and comfort. 50 yard walk to Ong Lang beach and nestled between all the expensive resorts is a perfect getaway. Large rooms with AC, mini fridge and t.v., bathroom with enclosed shower ( always has plenty of hot water), pool area, kind and friendly staff and some really nice resturants right down the road. You can take the free bus to go just about anywhere you'd like on the island. They can also help you to book tours and cabs. I cannot say I've had a more comfortable and economical stay anywhere.
Stayed 9 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hard working staff, 2 minute walk to beautiful warm sandy beach, walking distance to many restaurants and convenience store. Great complimentary breakfast. Nice pool and gym onsite.
Stayed 5 nights in Feb 2019

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay :)
We had a great 6 nights at Vela 😀 complimentary airport transfers both ways were flawless, breakfast was diverse each morning, bed was comfortable, air con strong, room clean. All staff were helpful and friendly, the stroll to the beautiful beach only took a few minutes, wifi was good, pool was refreshing. Lots of eating places nearby, mini mart was close, as was an ATM. The morning we checked out we had an early flight so they packed us a breakfast box each consisting of bananas, bacon and egg toastie and a bottle of water, this was a pleasant surprise :) We would definately stay here again.
Stayed 6 nights in Nov 2018

8/10 Good

sanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent and clean rooms; helpful and welcoming front desk staff. The beach just down the road is small but tranquil and clean. Good breakfast.
Stayed 2 nights in Oct 2018

10/10 Excellent

Vassil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jan 2018

10/10 Excellent

Naomi, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to the beach
We are really glad that we chose Vela Phu Quoc Resort. The room was was modern and clean, the pool was great and it is a few minutes' walk to a lovely beach which was really quiet. The staff were really helpful and friendly and the breakfast was delicious. It was fantastic value for money and we'd happily stay here again.
Stayed 2 nights in Nov 2017

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, only a quick stroll to the beach
Nice hotel, only 2 minutes from the beach. Pool was beautiful, and service was friendly. Buffet breakfast filled us up for the day!

10/10 Excellent

Alex, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
A good place to stay, nothing to complain about. Email replies could be faster.

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grea for price and location
Breakfast was the biggest weakness of the Vela. The staff was terrific. Rooms fine.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Nice pool area and breakfast! We enjoyed our stay here very much.

10/10 Excellent

Vedran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Management that care for the guests
We liked our stay very much. Facilities are new and maintained very good. We felt really safe because the resort has security and neighbourhood is quiet and safe. Beach is 100 m away, very beautiful and sea is very clean.We were impressed by professional attitude and hospitality of Resort Manager (Mr. Chau). He speaks very good English so communication was easy. Mr. Chau and his team did everything possible to make our stay comfortable. Employees on reception desk were very friendly and helpful (quick, as well). The food in restaurant is very good and prices are better than outside of resort. One evening Mr. Chau organised special dinner for employees and us (he did not forget it was also one of our birthdays :) !) so we really enjoyed that nice guesture. The room cleannes is very good, as well. Everything was so good therefore the only logical thing was to come back to Vela Phu Quock Resort after a week that we needed to spend on some other part of the island ...(no need to say that Mr. Chau organised the welcome transfer again, professionally, courteously and hospitably). We felt that people in Vela Phu Quock resort care for customers therefore we recommend this place and this team for good and enjoyable vacation. Great value for money!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely peaceful resort!
We had a great time during our stay at Vela. The staff were very attentive and tried to make our time there feel really special. We loved the location as it was in a quieter part of Phu Quoc with other nice resorts close by that you can use (Mango Bay has a lovely beach and bar area). The pool area at Vela was fantastic too!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with friendly staff
Located just 100m from a very clean beach. Hotel staff exceptional and flexible. Very accommodating and reasonable priced. Food is great too. Room clean, new and comfortable. The only ask is to change the bed to a softer one. Understand everyone has different bed preference but may be have spare softer beds available made known to guest Welldone

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice resort located close to the beach. The staff of the resort is extremely friendly and helpful. Rooms are clean, comfortable and well-designed. There is a pool with jacuzzi which is a great bonus. Overall, this resort is a really good choice.

10/10 Excellent

Kien, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort with a pool, very close to the beach
This place is so close to the beach that I can smell the saltiness in the fresh air. Furthermore, the beautiful resort is surrounded by green trees that keep the place cool and quiet. The rooms are fully furnished with cable TV and clean bed sheets. I especially like the modern toilet with a bath. The private swimming pool with jacuzzi is clean and kids-friendly. The staffs are friendly and helpful. The restaurant is good as well with many delicious dishes to choose from.

10/10 Excellent

Gustaf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra och prisvärt litet hotell
Mysigt mindre hotell perfekt för familjen. Rena rum, helt ok frukost (riktigt goda pannkakor) men väldigt hårda sängar. Ligger väldigt mysigt med flera restauranger runt om. Lite trafik i området vilket passar barnfamiljen. Väldigt nära en superfin strand. Rekommenderas
Stayed 7 nights in Feb 2020

4/10 Poor

Magdalena

Disliked: Property conditions & facilities, room comfort
Inget vidare bra hotell
Vi hade bokat en svit men det var bara ett större rum och säng i övrigt var rummet väldigt tråkigt och fult Ganska sköna sängar men fruktansvärda kuddar som var av skumgummi dom tryckt in i fodralet Frukosten var bedrövlig, kaffet jätte tunt. Ibland fanns marmelad och i bland inte, och bara torrt vitt bröd. Personalen trivdes inte och slutade jobba där vilket resulterade i att vi gäster fick plocka bort disken själva och de få som arbetade hann inte med servicen.
Stayed 11 nights in Jan 2020

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель хороший. Но контингент отдыхающих напрягает
+ Отель -самый ближний к морю из бюджетных цен. Территория небольшая, зеленая, неплохой бассейн. Хорошие завтраки. Чисто убирают. - отель обслуживает пакетных туристов из России. Нам не повезло. Была толпа земляков с кучей маленьких (в колясках) вечно орущих детей, на которых родители не обращали никакого внимания. Это было ужасно. Поэтому, если вам необходим ОТДЫХ выбирайте другой отель, или запасайтесь берушами. Ощущение было, что мы находимся в детском саду, а не в отеле. Просите второй этаж. Это избавит вас от грохота и крика над головой во время детских ,,игр,,... Весь остров Фукуок -одна большая помойка. Поэтому приготовьтесь к другой реальности, выходя за пределы чистого красивого отеля... Море на Онг Ланге чище, чем в городе, заход плавный, песочек. Но маску брать не стоит, если вы планируете только прибрежный снорклинг.
Stayed 11 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
窓が鍵がかからない、朝御飯不味い
Stayed 4 nights in Dec 2019

6/10 Okay

Francisco José

Liked: Cleanliness
Disliked: Property conditions & facilities
La ubicaciòn perfecta. Las camas eran muy malas. Los detalles pésimos. Los huéspedes secando la ropa interior en la piscina y los del hotel no decían nada. Me pareciò horroroso. No volvería.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
価格感からすれば十分な設備と快適さ。バイクもレンタルできました。ビーチも近い。
Stayed 3 nights in Dec 2018

6/10 Okay

Grazia-Maria

Liked: Cleanliness, staff & service
Kurzer Aufenthalt zu fairem Preis
Leider hat uns das Hotel nicht überzeugt und wir haben nur eine Nacht dort verbracht. Zimmer ist ausreichend und sauber. Wir hätten ein Zimmer am Pool. Die Terrasse ist im Prinzip der Eingang und läd nicht zum Verweilen ein, da nur eine kleine Steinbank dort steht. Das Frühstück war ok - das durchschnittliche Asienfrühstück. Zu dem Zeitpunkt als wir dort waren kam es leider dazu, dass der Strand derartig verdreckt war, dass es nicht angenehm war ins Wasser zu gehen. Inkludierte Liegen und Schirme am Strand gibt es nicht. Das Personal war duchrweg freundlich! Fußläufig waren wir aber in einem sehr guten Seafood Restaurant mit unbekanntem Namen.
Stayed 1 night in Apr 2019

6/10 Okay

Søren

Disliked: Cleanliness, staff & service, property conditions & facilities
Overrated
Vi havde et okay ophold, men hotellet er efter vores mening overrated på Hotels.com. Service, rengøring ved pool og morgenmad har behov for et gevaldigt løft.
Stayed 3 nights in Mar 2019

6/10 Okay

julitsh, Germany

Travelled with group
Liked: Staff & service
Zimmer und Betten sind großzügig. Wird täglich geputzt und die wichtigsten Utensilien stehen auch zu Verfügung. Der Strand ist gepflegt und um die Ecke. Also im Ganzen ist das Hotel eigentlich toll, aber das Frühstück ist wirklich schlecht. Die Tischscurtings hängen halb runter, die Tische waren oft nicht gewischt und die Behälter und Kaffeekannen nicht richtig sauber. Das ist etwas was man leicht ändern könnte. Das Essen wird zur zweiten Hälfte der Frühstückszeiten kaum nachgefüllt. Es gibt Toastbrot und Butter. In den ersten 3 Tagen unseres 1wöchigen Aufenthaltes gab es wenigstens Marmelade, dann gab es die auch nicht mehr. Essbar waren die frischgemachten Pfannkuchen und das lieblos servierte Obst. Wirklich schade dass das Management sich nicht um die Herrichtung kümmert. Personal ist dort ausreichend vorhanden, standen oft zu viert hinter der Bar. Es wäre halt toll wenn sie die Tische von alleine wischen und man sie darum nicht bitten müsste. Ansonsten war das Personal an der Rezeption nett und Hilfsbereit. Wenn man die Missstände behebt, wäre es ein super Hotel, was man empfehlen könnte.
Stayed 7 nights in Feb 2019