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Avista Hideaway Phuket Patong - MGallery

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Avista Hideaway Phuket Patong - MGallery

3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
View from property
Beach nearby, white sand, free beach shuttle, sun-loungers
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Children’s play area – indoor

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
39/9 Muen Ngern Road, Tri-trang Beach, Patong, Phuket, 83150
  • Tri Trang Beach
    11 min walk
  • Freedom Beach
    11 min walk
  • Merlin Beach
    14 min walk
  • Phuket (HKT-Phuket Intl.)
    62 min drive

Room options

View all photos for Deluxe Room (1 King Bed and 1 Queen Bed)

Deluxe Room (1 King Bed and 1 Queen Bed) | Down duvets, minibar, in-room safe, individually decorated

Deluxe Room (1 King Bed and 1 Queen Bed)

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Down duvets, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed

  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Garden View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Plunge Pool)

Suite, 1 King Bed, Jetted Tub (Plunge Pool) | Down duvets, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Jetted Tub (Plunge Pool)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Sawan Private Plunge Pool Suite

Sawan Private Plunge Pool Suite | Down duvets, minibar, in-room safe, individually decorated

Sawan Private Plunge Pool Suite

  • 145 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite with Whirlpool bath, 1 King Bed

Down duvets, minibar, in-room safe, individually decorated

Deluxe Suite with Whirlpool bath, 1 King Bed

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Pool Access

Premier Room, 1 King Bed, Pool Access | Down duvets, minibar, in-room safe, individually decorated

Premier Room, 1 King Bed, Pool Access

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Pool View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Avista Hideaway Phuket Patong - MGallery

Art Deco resort with 3 restaurants and 3 outdoor pools
Along with 3 restaurants, this resort has 3 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free beach shuttle. Additionally, 3 poolside bars, 5 bars/lounges and 3 swim-up bars are on-site. Housekeeping is available on request.
Avista Hideaway Phuket Patong - MGallery offers 150 accommodations with minibars and espresso makers. Rooms open to balconies. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. Beds feature down duvets. A pillow menu is available. 40-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Aqua Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Avista Hideaway Phuket Patong - MGallery. During your stay, you'll be within walking distance of Freedom Beach. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with ocean views at Sizzle Rooftop Restaurant, one of the property's 3 restaurants and 5 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with massages, body wraps or body scrubs at Aqua Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • 11 minutes by foot from Freedom Beach and a 4-minute drive from Patong Beach
  • Free local-area and beach shuttle service
Avista Hideaway Phuket Patong - MGallery offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A children's pool, a rooftop terrace, and spa services are also featured at the luxury Avista Hideaway Phuket Patong - MGallery. An area shuttle within 1 kilometres and A beach shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Patong resort.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Sizzle Rooftop Restaurant – Overlooking the ocean, this steakhouse specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Vista Restaurant – Overlooking the pool, this restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Tambu Indian Restaurant – Overlooking the ocean, this fine-dining restaurant specialises in Indian cuisine and only serves dinner. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), Dutch, English, German, Hindi, Italian, Thai, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 1 kilometres
  • Area shuttle
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; THB 530 for adults and THB 265 for children
  • 3 poolside bars
  • 3 restaurants
  • 3 swim-up bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Sizzle Rooftop Restaurant
  • Tambu Indian Restaurant
  • Vista Restaurant

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Dining table
  • Free area shuttle
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 15 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Avista Hideaway Phuket Patong - MGallery

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 530 for adults and from THB 265 for children
  • Airport shuttle fee: THB 1650 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Avista Hideaway Phuket Patong - MGallery offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Avista Hideaway Phuket Kathu
Avista Hideaway Resort Phuket Kathu
Avista Phuket Hideaway
Hideaway Resort Phuket
Phuket Avista Hideaway
Avista Hideaway Resort & Spa Patong, Phuket
Avista Hideaway Resort Phuket Patong
Avista Hideaway Resort Phuket
Avista Hideaway Phuket Patong
Avista Hideaway Phuket
Avista Hideaway Phuket Patong MGallery Sofitel Hotel
Avista Hideaway Phuket MGallery Sofitel Hotel
Avista Hideaway Phuket Patong MGallery Sofitel
Avista Hideaway Phuket MGallery Sofitel
Avista Hideaway Phuket Patong MGallery By Sofitel
Avista Hideaway Phuket Patong MGallery Sofitel Resort
Avista Hideaway Phuket MGallery Sofitel Resort
Avista Hiaway Phuket MGallery

Avista Hideaway Phuket Patong - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1003 reviews" "
Rating 8 - Good. 238 out of 1003 reviews" "
Rating 6 - Okay. 66 out of 1003 reviews" "
Rating 4 - Poor. 28 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Harel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel felt like I was at the W
Stayed 3 nights in Jul 2024

6/10 Okay

Katsiaryna

Travelled with partner
Liked: Staff & service, amenities
This hotel was such a disappointment. Pros: 1. Nice outdoor pools with really great views 2. Quiet location Cons: 1. Everything in the hotel was wet and humid. Our room was humid all the time and smelled like mold despite AC running all the time. My passport got wrinkly as if it was washed after staying in the room for a week. 2. Hotel food and cocktails were just mediocre. For a fraction of the price one could get so much better food elsewhere, even in a small family owned cafe across the street 3. Sun loungers near the pools were always wet and dirty
Stayed 6 nights in Jul 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The managers Jag and Golf were amazing. Love this hotel when I do visit again I will stay with them again. Housekeeping was awesome. I got really sick and they helped me out I loved that and appreciate the staff tremendously. Thank you ohhhh sooo much!!!!
Stayed 5 nights in Jul 2024

6/10 Okay

Ehsan

Travelled with partner
Liked: Staff & service
Overall good, but front desk are not usually answering the phone quick and most of the time their phone is busy. The first room we got was not a 5-star hotel room, old and dirty and the shower was not drain properly. The manager gave us a new room, much better. The safe box didnt work but they fix it after few times try.
Stayed 5 nights in Jul 2024

10/10 Excellent

Alombro

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Dimitar

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services
The room is excellent n services are welcome n helpful! Food at international restaurant is perfect with lots of variety served for breakfast! Will definitely stay here if I come to Phuket next time
Stayed 5 nights in Jun 2024

8/10 Good

Brooks

Stayed 3 nights in Jun 2024

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything start to finish, service was amazing and place was unbelievable
Stayed 2 nights in Jun 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Thailand paradise
First part of our Thailand trip and we are sad to leave. Beautiful grounds and stunning food. Jee and Hong at the kids club were extremely friendly and helpful, giving lots of tips whilst my daughter carried out activities. The hotel was close to freedom beach and the views from the hotel were stunning. Would go back in a heartbeat
View from breakfast
Pool area
View from lobby
Stayed 7 nights in May 2024

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely AMAZING. We missed our connecting flight due to other flight delays and when I called to notify them that we would be arriving around 2am, they went above and beyond to still greet us with a warm welcome (and man, did we need it!). Our room was a king room with private access to our pool and jacuzzi tub. That was a very nice treat. The staff was GREAT. Shout out to Yazz who helped us to our room at 2am! Every question we had, whether about the resort or surrounding area, was answered perfectly and quickly by staff. The breakfast was standard; nothing really fancy. The views from the main infinity pool were breathtaking. Rancho the bartender was super friendly and made us some great cocktails. All in all, we really enjoyed our stay. If I had to give any recommendation to this resort it would be two things: 1. Up the lighting within the room. While there were switches for absolutely everything, there was no light whatsoever in the shower and the overall lighting in the room was extremely dim. Can be personal preference, but throwing that out there. 2. While we did select the room with a private walkout to our pool, I wish it had just a bit more access to the mountain views that our room was facing. The privacy hedges were extremely tall and blocked the view almost entirely, which also didn't help the lighting situation in the room. Glad we booked our stay with Avista and would definitely come back here.
Stayed 3 nights in May 2024

10/10 Excellent

Flora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were amazing. Food was great! Will definitely be revisiting the hotel.
Stayed 3 nights in May 2024

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not stay at this property but they still charged us $2100 after I canceled
Stayed 5 nights in May 2024

10/10 Excellent

Sin Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Francesca

Stayed 10 nights in Feb 2024

10/10 Excellent

Theeyazen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Ibrahima

Stayed 2 nights in May 2024

10/10 Excellent

Taha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jad is a wonderful manger
Stayed 4 nights in May 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly resort with great food options
Stayed 4 nights in May 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing! As a solo traveler I felt very safe. They cleaned the rooms everyday and offered amazing services.
Stayed 4 nights in May 2024

10/10 Excellent

Nadav, brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 6 nights in Feb 2024

10/10 Excellent

Israel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Phuket
That was our second time within a year at this hotel, we obviously came back because it was amazing last year. Everything important in a hotel is great at Avista, the rooms, the pool, the food etc.. But I'll state the staff, from the managers, the front desk to the pool, dining room... Always helpful, smiling and aiming for you comfortable and enjoyment as a guest. Thank you Matt, Jag, Eve. And all the others that made us feel amazing and of course we will see you again
Stayed 5 nights in Apr 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avista is a great resort! My partner and I enjoyed our stay. Just to clarify the resort is an hour away from the airport and if you go into town the taxis will want to charge you more because the resort is “up the hill”
Stayed 8 nights in Apr 2024