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3.9 out of 5

"Comfortable room .great showers ..breakfast good .staff very helpful.noisy at night " More

By Bridget B. on Sun 03 May 2015

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Family Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 2 Single Beds, Balcony, Sea Facing

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Non Smoking, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Non Smoking, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western Premier Bangtao Beach Resort & Spa. During your stay, you're just a quick walk from Bang Tao Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.

  • Free WiFi
  • Free self-parking
  • The 2 restaurants, swim-up bar and poolside bar offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with body wraps, Thai massages or facials at Relaxy Massage
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Bang Tao Beach and a 4-minute drive from Surin Beach
  • Airport and local-area shuttle service available for a fee

Best Western Premier Bangtao Beach Resort & Spa ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Premier Bangtao Beach Resort & Spa

Everyone (1) Couples (2) Family (4)
4 out of 5

Comfortable stay

Comfortable room .great showers ..breakfast good .staff very helpful.noisy at night

Posted by on 3 May 2015

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3 out of 5

Posted by , from Chur on 15 May 2024

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Comment from Hotel Management

5 Jun 2024 by Aya

Dear Mr. Gian,Thank you for staying with us and sharing your score review. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

5 out of 5
Servis ist super,

Posted by on 16 Oct 2022

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Comment from Hotel Management

17 Oct 2022 by CRM

Dear Mr. Marcello,Lots of thanks for sharing your recent experience. All of us are pleased you enjoyed our service and offer, and that we made such a positive impact on your stay :) It was a pleasure having you as our guest and we hope to welcome you again soon.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

5 out of 5
Die Angestellten waren allesamt sehr zuvorkommend und stets zum Besten bemüht. Die Anlage ist sauber und wird immer wieder gereinigt und ständig wird etwas erneuert, geflickt. Der Lärm dadurch war nicht störend. Das Zimmer wurde täglich schön zurecht gemacht und wir haben uns sehr wohl gefühlt. Ohne Mietauto oder Motorrad ist man jedoch aufgeschmissen, da die Distanz zu Phuket und grösseren Orten gross ist, ausser man wählt Taxi oder Shuttle Busse. In Hotelnähe gibt es jedoch auch Shops und Restaurants.

Posted by on 4 Aug 2019

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Comment from Hotel Management

14 Aug 2019 by Matt

Sehr geehrter Gast, vielen Dank, dass Sie unser Gast waren und es freut uns zu hoeren, dass Sie sich in userem Resort sehr wohl gefühlt haben. Wir bedanken uns, auch im Namen der Angestellten, fuer ihre positiven Hervorhebungen und hoffen, dass wir Sie hier als unseren Gast wieder begruessen duerfen. Bis dahin senden wir Ihnen alles Gute nach Hause. Mit herzlichen Gruessen, Matthias Guest Relations Manager

1 out of 5
Pros: unter dem katastrophalen Lärmteror der französchischen Gästegruppe jeden Abend gar nichts mehr....
Cons: den Hotelmenager entlassen, der diese angebliche Spiele im Hotel jeden Abend zugelassen hat und auf Beschwerden der Gäste gar nicht reagiert hat
das Hotel ist im Grunde ok, aber sie hatten eine französische Gruppe der Gäste, die jeden Abend mit ihrem Spielprogramm das ganze Hotel bzw.alle anderen Gäste mit unmöglichem Lärm und Schreien terorisiert hat, natürliich war das Schreien per Mikrofon über jede Verträglichkeits- und Geschmackgrenze verstärkt. Die Gäste aus deutscland neben mir haben Lärm gemessen es war 80 oder 90 Dezibel Zahlreiche Beschwerden aller anderen Gäste an der Rezeption und bei Hotelmenager persönliich haben nichts geholfen. Wir hätten das Hotel natürlich verlassen wollen, aber unser Urlaub war Monate im voraus bezahtl; man kommt auch nicht leicht zu recht in einem so fremden Land

Posted by on 10 Feb 2018

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Comment from Hotel Management

24 Feb 2018 by Guest Relations Manager

Sehr geehrte Gaeste, vielen Dank fuer ihr Feedback auf ihren Aufenthalt im Best Western Premier Bangtao Beach Resort & Spa und vielen Dank, dass Sie unsere Gaeste waren! Unser groesstes Anliegen ist es, den Wuenschen unserer Gaeste stets gerecht zu werden, deshalb ist es hilfreich, wenn diese uns auf Verbesserungsmoeglichkeiten aufmerksam machen! Wir bedauern den von Ihnen erwaehnten Vorfall sehr! Da uns die Kundenzufriedenheit sehr wichtig ist, haben diesen Vorfall an die verschiedenen Abteilungen weitergegeben, um auf ihre Thematiken intensiv in den Mitarbeiter-Besprechungen einzugehen! Wir hoffen, dass Sie uns noch einmal eine Chance geben und wir Sie hier erneut als unsere Gaeste begruessen duerfen! Mit freundlichen Gruessen Matthias Bresser Guest Relations Manager

4 out of 5

Erholsamer Familienurlaub weg vom Rummel

Resort an ruhiger Lage und mit direktem Zugang zum Strand - wunderbar ruhig und sauber. Das Resort ist zwar schon einige Jahre alt, aber die Zimmer sind renoviert und gross, und das Resort wird gut unterhalten.

Posted by on 12 Jan 2016

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4 out of 5

Bonne adresse en famille

Bon emplacement avec accès direct a la plage (bien entretenue, sable fin, pente douce et eau chaude...). Standing correspondant au niveau de confort. Restauration de bonne qualité et de propreté. Animations de qualité le soir. Personnel agréable et souriant. Situation sur l'île un peu excentrée. Anglais indispensable ! Attention, partie de l'hôtel "Framissima", donc parfois un peu bruyant.

Posted by on 3 Feb 2015

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5 out of 5

Rauhaa kaipaavalle ja omatoimiselle lomalaiselle.

Loistava sijainti ihmiselle joka haluaa rentoutua lomalla. Hotellin palvelu oli ystävällistä ja asiointi hoitui vaivattomasti.

Posted by on 4 Mar 2014

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About the Best Western Premier Bangtao Beach Resort & Spa

Location 124/29 Moo 3, Choeng Thale, Phuket 83110

Property Features

Best Western Premier Bangtao Beach Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Event space at this resort measures 2110 square feet (196 square metres) and includes conference space. A children's pool, spa services, and a terrace are also featured at the family-friendly Best Western Premier Bangtao Beach Resort & Spa. An area shuttle within 25 kilometres and an airport shuttle (available 24 hours) are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Choeng Thale resort.

  • 235 guestrooms or units
  • 4 levels
  • 5 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 2110 sq ft of conference space
  • 196 sq. m of conference space
  • Built in 2003
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle and area shuttle within 25 kilometres available for a surcharge
  • Parking: Free self parking

Room Amenities

Best Western Premier Bangtao Beach Resort & Spa offers 235 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, slippers and bidets. This Choeng Thale resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony or patio
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

The Beach Restaurant – This restaurant serves breakfast, lunch and dinner.

Seaside Seafood Kitchen – This restaurant serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Golfing nearby
  • Snorkelling nearby
  • Fitness classes on site
  • Kayaking on site
  • Windsurfing nearby
  • Windsurfing on site
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Relaxy Massage has 4 treatment rooms, including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 12
  • Thai massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Failure to meet these requirements may result in a cancelled reservation.

Best Western Premier Bangtao Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1070.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Contactless check-out is not available
  • Noise-free rooms not guaranteed
  • Mobile key entry is not available
  • Debit cards not accepted
  • Car required
  • Staffed front desk
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Cashless transactions are available
  • No lifts
  • Smoke detector
  • Cash or credit card deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 5000 per accommodation, per stay
  • New Year's Eve (31 December) Gala Dinner per adult: THB 4270.00
  • New Year's Eve (31 December) Gala Dinner per child: THB 2135.00 (from 3 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 375 for adults and from THB 189 for children
  • Airport shuttle fee: THB 700 per vehicle (one way)
  • Late check-out fee: THB 1500 (subject to availability)
  • Rollaway bed fee: THB 1070.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bangtao Beach Best Western
  • Bangtao Beach Resort
  • Best Western Bangtao Beach
  • Best Western Bangtao Beach Resort
  • Premier Bangtao Choeng Thale
  • Best Western Premier Resort
  • Premier Bangtao Beach
  • Premier Bangtao Beach Resort
  • Best Western Premier Bangtao Beach Resort Choeng Thale
  • Best Western Premier Bangtao Beach Choeng Thale

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.