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4.1 out of 5

"The people that work at the Chanalai Garden Resort are what makes this place the fabulous place that it it. The location is also excellent just across ... " More

By a verified traveller on Mon 09 Mar 2020

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Signature Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, Sea View (Club)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Chanalai Garden Resort, Kata Beach. During your stay, you're just a quick walk from Kata Beach. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Morakot Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 2-minute drive from Kata Noi Beach and 6 minutes from Karon Beach
  • Airport shuttle service available for a fee

Chanalai Garden Resort, Kata Beach ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Chanalai Garden Resort, Kata Beach

Everyone (7) Couples (4)
5 out of 5
The people that work at the Chanalai Garden Resort are what makes this place the fabulous place that it it. The location is also excellent just across the road from the beautiful beach. The breakfasts are wonderful and so much choice. We would definitely return in a heartbeat, so sad to leave.

Posted by , from London on 9 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by Beverly Zamora

Dear Ms. Karen, Thank you so much for your outstanding feedback. We are very glad that you really enjoyed your stay with us. Thank you also for appreciating my colleagues. Hope to see you again here at Chanalai Garden Resort not in a so distant future. Have a great day! Kindest Regards,

5 out of 5

Posted by on 27 May 2019

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4 out of 5
The staff and views were excellent. The climb to our rooms was a real trek

Posted by on 21 Apr 2019

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3 out of 5
Good location but the hotel needs a renovation. Is a bid outdated. What bothered me most was the fact that I couldn’t reach my room with a lift. I wouldn’t recommend this place to a friend!

Posted by on 13 Apr 2019

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5 out of 5

Lovely hotel close to everything and the beach

Superb friendly clean get the sea view room won't be disappointed

Posted by , from bolton uk on 1 Dec 2017

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3 out of 5

great location

Pros: Pools
Cons: Toilets near the pool
Location: Kata Noi is an excellent less populated beach. Phuket in general is very expensive compared with mainland Thailand, to be expected.
kata noi is a nicer beach than the main kata beach and this hotel has good placement to access this beach every day. The pools are lovely at this hotel. Breakfast was nice, lots of variety, the coffee and fresh omelettes are excellent. The rooms are ok with nice balcony, most are overlooking the sea. The rooms are functional, but air conditioning really loud. Minor point really. We had a lovely stay.

Posted by on 25 Nov 2016

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4 out of 5
Good location. Near to the beach. Very big hotel.

Posted by on 25 Mar 2024

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4 out of 5

Posted by on 9 Feb 2023

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5 out of 5
Sijainti, palvelut ja henkilökunta joka teki lomasta mahtavan.

Posted by on 29 Jan 2020

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Comment from Hotel Management

30 Jan 2020 by Nicole

Dear Guest, Thank you very much for sharing your thoughts with our hotel. It is our constant task to ensure our guests leave with lasting, valuable memories, and we are glad to learn that we have accomplished your expectations on your previous stay with us very well. We are sincerely looking forward to pampering you on your next visit at Chanalai Garden Resort Finest Regards, Nicole Bravo Guest Relations Officer

4 out of 5

Posted by on 16 Mar 2019

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About the Chanalai Garden Resort, Kata Beach

Location 247 Koktanode Rd, Karon, Phuket 83100

Property Features

Chanalai Garden Resort, Kata Beach offers its guests a kids' pool, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A library, a terrace, and a complimentary children's club are also featured at the business-friendly Chanalai Garden Resort, Kata Beach. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Karon hotel is smoke free.

  • 209 guestrooms or units
  • 5 levels
  • 6 buildings
  • 2 dining venues
  • Conference rooms
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Chanalai Garden Resort, Kata Beach offers 209 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Private balcony
  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste available

Food & Drink

The hotel hosts a free manager's reception daily.

Morakot Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Spice Trail – This restaurant serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Surfing/bodyboarding nearby
  • Golfing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Chanalai Garden Resort, Kata Beach offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1000.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Chanalai Garden Resort, Kata Beach

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Noise-free rooms not guaranteed
  • UnionPay
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 530 for adults and from THB 265 for children
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tropical Garden Phuket
  • Tropical Garden Resort
  • Tropical Garden Resort Phuket
  • Tropical Resort Garden
  • Chanalai Garden Resort Kata Beach
  • Chanalai Garden Resort
  • Chanalai Garden Kata Beach
  • Chanalai Garden
  • Tropical Garden Kata
  • Chanalai Garden Resort Phuket/Kata Beach
  • Tropical Garden Hotel Kata Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.