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4.3 out of 5

"Beautiful 5 star hotel in a great location, 5 mins walk to the beach and few minutes walk to the main shopping area. There's is a food market also ju ... " More

By a verified traveller on Wed 17 Jan 2024

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, City View

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Terrace (Garden)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Hotel Indigo Phuket Patong, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Patong Beach. Features include free WiFi in public areas and free self-parking, plus 2 bars.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Butcher's Garden, a steakhouse with a poolside location
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the location and the breakfast
  • Within a 10-minute walk of Patong Beach and Bangla Road
  • Airport, ferry terminal and shopping centre shuttle service available for a fee

Hotel Indigo Phuket Patong, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Indigo Phuket Patong, an IHG Hotel

Everyone (2) Couples (4)
5 out of 5
Beautiful 5 star hotel in a great location, 5 mins walk to the beach and few minutes walk to the main shopping area. There's is a food market also just a few minutes walk away. Staff at the hotel are lovely and welcoming. Breakfast was amazing with table service for most hot food and buffet for the rest of the dishes. Large choice of different foods to chose from, from Thai to Indian curries every morning it was different dishes. Roof top bar was also lovely beside the outdoor swimming pool. The cocktails are pricey but lovely, happy hour is between 5-7pm when most drinks are buy one and get one free. Mai Tai was the best cocktail on the menu. Rooms where modern and seemed to be newly renovated, large flat screen TV with surround sound which also worked in the shower which is well amazing. I would stay in this hotel again. We went on an early morning tour and the hotel provided us with a breakfast bag and beach towels which I thought was a lovely little extra. They went that extra mile which I loved.

Posted by , from Ashbourne Co. Meath on 17 Jan 2024

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2 out of 5
Super noisy, you can simply not sleep at night. You can forget this if you want to go there to have some rest. Noisy till 3/4AM (taxi, people screaming, tuktuk with loud musik passing just in front of your window) no special attention by the hotel while i explained we came here with my wife for our wedding anniversary.. they simply dont care about why you are there or not they took 6k Thai Bhat as deposit that have not been refund yet. There are better hotels in the area of Patong honestly and for which client satisfaction should be more important.

Posted by on 11 Mar 2023

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Comment from Hotel Management

11 Mar 2023 by Lalita

Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo PHUKET PATONG.It is our pleasure having you as our valued member and I would like to start by apologizing to you for the inconvenience you faced during your stay. Your constructive comments about the welcome amenity and in-room plug were well noted and will be brought to action for an immediate improvementWe strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Hotel Indigo Phuket Patong Team

5 out of 5
Bestes Hotel

Posted by on 29 May 2022

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5 out of 5

Posted by on 1 Jan 2020

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Comment from Hotel Management

4 Jan 2020 by Anne - Resort Manager

Thank you for sharing your feedback, much appreciated!

4 out of 5
Excellent hotel, petit déjeuner délicieux, personnel souriant et agréable, piscine roof top, etc bref un très bon hôtel pour un prix très agréable également.

Posted by on 21 Dec 2019

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Comment from Hotel Management

25 Dec 2019 by Anne - Resort Manager

Dear Guest, Thank your for your stay and for sharing your feedback. Much appreciated. We look forward to welcome you again in the near future. Best regards, Anne Resort Manager

5 out of 5
The style of the hotel, the comfort, the location, the pool on the roof. Everything was perfect.

Posted by on 22 Aug 2019

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Comment from Hotel Management

24 Nov 2019 by Anne - Resort Manager

Dear Guest, Thank you for your stay and for a perfect rating given. We are happy to know that you had a perfect stay with us and we look forward to welcome you again in the near future.

About the Hotel Indigo Phuket Patong, an IHG Hotel

Location Rat U Thit 200 Pee Rd, Patong, Phuket 83150

Property Features

A winery is on site. Hotel Indigo Phuket Patong, an IHG Hotel offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Business amenities include 3 meeting rooms and limo/town car service. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Indigo Phuket Patong, an IHG Hotel. An airport shuttle (available 24 hours), a ferry terminal shuttle and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Patong hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Built in 2018
  • Winery on site
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle, ferry terminal shuttle, shopping centre shuttle, and bus station shuttle
  • Parking: Free self parking

Room Amenities

Hotel Indigo Phuket Patong, an IHG Hotel offers 180 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. This Patong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Separate bedroom
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Butcher's Garden – This poolside steakhouse only serves light fare. Happy hour is offered.

Pots, Pints and Tikis – This bar serves dinner and light fare. Happy hour is offered. Open daily.

The Cloud Rooftop Poolbar – On-site rooftop bar. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Children aged under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Health or beauty spa nearby
  • Ziplining nearby
  • Personal motor watercraft nearby
  • Boat tours on site
  • Surf lessons - nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Sign language-capable staff
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Hotel Indigo Phuket Patong, an IHG Hotel offers transfers from the airport and bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Indigo Phuket Patong, an IHG Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Parties and events are allowed on site

Long-term renters welcome

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Grey water recycling system
  • One child stays free
  • Mobile payments
  • Annual carbon offsets
  • Humane animal treatment
  • Car recommended
  • UnionPay
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Long-term renters welcome
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 11
  • Events/parties allowed
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Parking height restrictions apply
  • Renewable energy source - solar
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 590 for adults and from THB 590 for children
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo Phuket
  • Indigo Phuket Patong
  • Indigo Phuket

You should know

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.