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JW Marriott Phuket Resort & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Phuket Resort & Spa

3 outdoor pools, pool umbrellas, pool loungers
Property amenity
Private beach, white sand, sun-loungers, windsurfing
View from room
Private beach, white sand, sun-loungers, windsurfing

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • On private beach
  • Breakfast available
  • Spa
  • Pool
  • Bar
    Bar
  • Hot tub
    Hot tub

Explore the area

Map
231 Moo 3, Talang, Mai Khao, Phuket, 83110
  • Turtle Village
    5 min walk
  • Mai Khao Beach
    8 min walk
  • Sirinat National Park
    8 min walk
  • Phuket (HKT-Phuket Intl.)
    21 min drive

Room options

View all photos for Family Room, 2 Double Beds, Non Smoking, Garden View

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Double Beds, Non Smoking, Garden View

  • 51 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Garden View

Room, 2 Double Beds, Balcony, Garden View | Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Balcony, Garden View

  • 51 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 1 King Bed, Non Smoking, Garden View

Family Room, 1 King Bed, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed, Non Smoking, Garden View

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Oceanfront

  • 169 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Garden View

Room, 1 King Bed, Balcony, Garden View | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony, Garden View

  • 51 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking, Terrace (Ground Floor)

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Double Beds, Non Smoking, Terrace (Ground Floor)

  • 51 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool Access, Pool View (Ground Floor)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Pool Access, Pool View (Ground Floor)

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool Access, Pool View (Ground Floor)

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Pool Access, Pool View (Ground Floor)

  • 63 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Royal Villa, 2 Bedrooms, Oceanfront

Royal Villa, 2 Bedrooms, Oceanfront | Pool | 3 outdoor pools, pool umbrellas, pool loungers

Royal Villa, 2 Bedrooms, Oceanfront

  • 340 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Room, 1 King Bed, Terrace, Ground Floor

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed, Terrace, Ground Floor

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Garden View

Room, 1 King Bed, Balcony, Garden View | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony, Garden View

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Garden View

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Balcony, Garden View

  • 51 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Private Pool, Oceanfront

Suite, 1 Bedroom, Private Pool, Oceanfront | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Private Pool, Oceanfront

  • 187 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Terrace, Ground Floor

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Terrace, Ground Floor

  • 63 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Terrace, Ground Floor

Room, 1 King Bed, Terrace, Ground Floor | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace, Ground Floor

  • 63.0 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

JW Marriott Phuket Resort & Spa

Luxury resort on the beach, with 3 outdoor swimming pools
Catch some rays on JW Marriott Phuket Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. Housekeeping is available on request.
JW Marriott Phuket Resort & Spa offers 262 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, an outdoor tennis court and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, Access to hot tub, a steam room and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 16 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at JW Marriott Phuket Resort & Spa. During your stay, you're just a quick walk from Mai Khao Beach. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine with ocean views at Cucina, one of the property's 5 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to body wraps, massages or body scrubs at The Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, an outdoor tennis court and a 24-hour gym
  • Just a 5-minute walk from Turtle Village and 8 minutes on foot from Mai Khao Beach
  • Free local-area shuttle service
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At JW Marriott Phuket Resort & Spa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 3 bars/lounges. WiFi and wired Internet are free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 5-star Mai Khao resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Cucina – Overlooking the ocean and pool, this restaurant specialises in Italian cuisine and only serves dinner.
Andaman Grill – This beachfront steakhouse specialises in seafood and only serves dinner. Reservations are required. Open daily.
JW Cafe – Overlooking the ocean and pool, this restaurant specialises in international cuisine and only serves breakfast. Reservations are required. Open daily.
Ginja Taste – This beachfront restaurant specialises in Thai cuisine and only serves dinner. Reservations are required. Open daily.
Benihana – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, German, Hindi, Japanese, Korean, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 500 metres
  • Area shuttle
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: THB 1,059.30 for adults and THB 529.65 for children
  • 3 bars/lounges
  • 3 poolside bars
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andaman Grill
  • Benihana
  • Cucina
  • Ginja Taste
  • JW Cafe

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Phuket Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1900.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 1059.3 for adults and from THB 529.65 for children
  • Airport shuttle fee: THB 1650 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: THB 1900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
JW Marriott Phuket Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Phuket
JW Marriott Phuket Resort
JW Marriott Phuket Resort Thalang
JW Marriott Phuket Thalang
JW Marriott Resort Phuket
Phuket JW Marriott
Phuket JW Marriott Resort
Jw Marriott Mai Khao
Jw Marriott Phuket Hotel Mai Khao
JW Marriott Phuket Resort & Spa Mai Khao
Jw Marriott Phuket Resort And Spa
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort Mai Khao
JW Marriott Phuket Mai Khao
JW Marriott Phuket Resort Spa

JW Marriott Phuket Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 614 out of 885 reviews" "
Rating 8 - Good. 189 out of 885 reviews" "
Rating 6 - Okay. 48 out of 885 reviews" "
Rating 4 - Poor. 18 out of 885 reviews" "
Rating 2 - Terrible. 16 out of 885 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shin Chul

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The service and facilities at the JW did not match the brand's reputation. While it's understandable that the facilities may be outdated due to the age of the hotel, the shower drain was blocked, causing water to not drain properly. It wasn't fixed until after 2 AM, resulting in a terrible state for the bathroom and preventing us from getting any sleep until late into the night. No one offered an apology the following day. This experience was very disappointing.
Stayed 1 night in Aug 2024

10/10 Excellent

Sahar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff, very accommodating and polit. The hotel surrounding is beautiful, love the whole experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone went up and beyond to make our trip memorable. Thank you
Stayed 7 nights in Aug 2024

10/10 Excellent

Erica

Stayed 1 night in Jul 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
موظفين رائعين
Stayed 5 nights in Jul 2024

10/10 Excellent

Rose

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing! Friendly, personal without being overbearing. Plenty of water at all times. amazing breakfasts and fabulous service always. The beach is very clean and quiet too.
Stayed 10 nights in Jun 2024

10/10 Excellent

Sarah, Blue Ash

Travelled with partner
Excellent property and facilities!
Stayed 7 nights in Jul 2024

10/10 Excellent

Sunanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quiet getaway for couples... and also great for families with children.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful, clean and friendly staff.
Stayed 10 nights in May 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Very dramatic, over done. No beach in the summer.
Stayed 3 nights in Jun 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W enjoyed ourselves!
Stayed 5 nights in Jun 2024

10/10 Excellent

Samar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming and helpful
Stayed 5 nights in Jun 2024

10/10 Excellent

Satpal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality Dining Spaciousness All wonderful
Stayed 3 nights in Jun 2024

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 3 nights in Jun 2024

10/10 Excellent

Man Fai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a very good time here, my main purpose is to get some rests for both physical and spirit, which were well deserved through the excellent experience of the SPA!
Stayed 3 nights in Jun 2024

10/10 Excellent

SABENA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and scenery and relaxing
Stayed 3 nights in Jun 2024

10/10 Excellent

Wouter, Eltham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and staff
Stayed 7 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel employees went out of their way to make a very enjoyable experience for us.
Stayed 4 nights in May 2024

10/10 Excellent

alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and excellent customer service and care !
Stayed 2 nights in Jun 2024

10/10 Excellent

SANG JUNG

Stayed 2 nights in May 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort. Was exceptional and the staff was attentive to our needs .it was a good experience. . We have stayed at other resorts but the Jw Marriott resort and spa was over the top excellent.
Stayed 6 nights in May 2024

8/10 Good

Richard William

Stayed 3 nights in May 2024

10/10 Excellent

Grazia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a luxurious and relaxing holiday. Staff couldn't do enough for you. Loved it and will return.
Stayed 9 nights in May 2024

2/10 Terrible

Marisa

Stayed 9 nights in May 2024

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is wonderful
Stayed 2 nights in May 2024