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Novotel Phuket Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Phuket Resort

Outdoor pool, pool umbrellas, pool loungers
View from property
Poolside bar
Exterior
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
282 Phrabaramee Rd, Patong Beach, Patong, Phuket, 83150
  • Patong Beach
    3 min walk
  • Kalim Beach
    11 min walk
  • Nurul Islam Mosque
    13 min walk
  • Phuket (HKT-Phuket Intl.)
    52 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Pool Access

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 1 Double Bed

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Balcony, Sea View

Room, 2 Single Beds, Balcony, Sea View | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds, Balcony, Sea View

  • 38 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 Double Bed, Balcony, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 1 Double Bed, Balcony, Sea View

  • 38 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room, 1 Double Bed

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds

  • 38 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room (1 Double bed, 1 Bunk bed)

Room (1 Double bed, 1 Bunk bed) | In-room safe, desk, laptop workspace, blackout curtains

Room (1 Double bed, 1 Bunk bed)

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

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About this property

Novotel Phuket Resort

Resort for sandy fun and salt air, near Patong Beach
At Novotel Phuket Resort, spend the day relaxing on the nearby beach or pampering yourself at the resort's full-service spa. Housekeeping is available on request.
Novotel Phuket Resort offers 217 air-conditioned accommodations with a safe and complimentary dressing gowns. 42-inch LED televisions come with digital channels. Bathrooms include a shower and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Novotel Phuket Resort. During your stay, you're just a quick walk from Patong Beach. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy local and international cuisine while dining at Coffe House
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, facials or aromatherapy at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and a playground
  • Just a 3-minute walk from Patong Beach and a 5-minute drive from Bangla Road
  • Airport shuttle service available for a fee
Some rates at Novotel Phuket Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Novotel Phuket Resort offers its guests a full-service spa, an outdoor pool, and a sauna. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A children's pool, a fitness centre, and a terrace are also featured at the business-friendly Novotel Phuket Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This Patong resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Coffe House – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Ruen Thong – This restaurant specialises in Thai cuisine. Open daily.
Ruen Thong – This restaurant specialises in Indian cuisine. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at Novotel Phuket Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Filipino, French, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 500 per person
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Coffe House
  • Ruen Thong
  • Ruen Thong

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Dressing gowns
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Phuket Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 500 per person
  • Airport shuttle fee: THB 1390 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Novotel Phuket Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Phuket
Novotel Phuket Kathu
Novotel Phuket Resort
Novotel Phuket Resort Kathu
Novotel Resort
Novotel Resort Phuket
Phuket Novotel
Phuket Novotel Resort
Phuket Resort
Resort Phuket
Novotel Phuket Vintage Park Patong
Novotel Phuket Resort Patong
Novotel Phuket Patong
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Patong
Patong Novotel
Patong Novotel
Novotel Resort Phuket
Novotel Phuket Resort Patong
Novotel Patong
Novotel Hotel Phuket

Novotel Phuket Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 335 out of 775 reviews" "
Rating 8 - Good. 289 out of 775 reviews" "
Rating 6 - Okay. 100 out of 775 reviews" "
Rating 4 - Poor. 38 out of 775 reviews" "
Rating 2 - Terrible. 13 out of 775 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Helen Caresse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2024

6/10 Okay

Andrew

Liked: Staff & service
Stayed 24 nights in Jul 2024

10/10 Excellent

Imad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

10/10 Excellent

Sharrif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort very recommended!
Stayed 15 nights in Jul 2024

8/10 Good

Steve Sahib

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent with breathtaking view, is quite place away from the busy area buy still easy to get anywhere with shuttle service they provided.
Stayed 7 nights in Jul 2024

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were amazing, we stayed for 9 nights, hotel is a little tired. The first room we were put in was dated and near the road, We requested to be moved and fortunately we were able to move up the hill, great view, no noise. Room was ok, not the best but certainly not the worst. Clean and tidy, pools were nice and all staff made us feel welcome.
Stayed 9 nights in Jul 2024

8/10 Good

Shane William

Stayed 14 nights in Jun 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Nice hotel with great views. Very friendly and helpful staff. Traffic noise throughout the day spoiled the peaceful setting. Overall the hotel is a little tired and needs a revamp.
Stayed 3 nights in Jul 2024

8/10 Good

Roohi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Michele

Stayed 4 nights in Jun 2024

10/10 Excellent

Benjamin

Stayed 5 nights in Jun 2024

6/10 Okay

Taher

Travelled with family
Liked: Cleanliness
Location was very close to patong beach just 2 minutes which was a great thing, they have shuttle car to transfer you from inside to outside or outside to inside the hotel as the hotel is on high level area. The trips organisers team was really nice and helpful. For family rooms with bunkbeds they need to assign the view in the web side because they gave us a very bad room at the beginning and changed it after many complaints Breakfast was poor. Reception team need to be more supportive specially during check-in as many people are coming from far distance with long flight.
Stayed 7 nights in Jun 2024

10/10 Excellent

Kunal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provide indian food which is great
Stayed 4 nights in Jun 2024

10/10 Excellent

Rishi Raj

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience. The property is very close to patong beach and the market
Stayed 2 nights in Jun 2024

10/10 Excellent

NAAVNEETA

Liked: Amenities
Good
Stayed 3 nights in Feb 2024

8/10 Good

Hoang, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities
it was good resort, nice view and swimming pool, but a lot of staircase to the room. Breakfast was resonable.
Stayed 2 nights in May 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great staff apart from one grumpy receptionist. Nice pools. Very close to everything Patong has to offer. I’d just say to be careful crossing the road outside the hotel - traffic does not stop for pedestrians on the crosswalk.
Stayed 3 nights in May 2024

10/10 Excellent

CHERYL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sea view
Stayed 6 nights in May 2024

8/10 Good

Randeep

Liked: Cleanliness, staff & service
Ok
Stayed 3 nights in May 2024

8/10 Good

Kin, Vancouver

Travelled with partner
Large room with a great view of the ocean. Wonderful complimentary shuttle service to bottom of the resort and to the new mall ( Jungceylon Mall ). Staff are very professional and courteous. Room is spotless albeit a bit dated. Breakfast can be improved with better quality and variety. Great value for the rate I paid for my ocean view room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time visitors to Phuket
Novotel Phuket Resort Patong was a lovely resort overall. Very friendly and polite staff, who assisted us with tour bookings and other queries we had during our short stay. Breakfast buffet was wonderful with plenty to choose from and catered for all nationalities. It can do with some facility updates as it's 4-star rating. We would recommend the resort to family or friends if visiting Phuket. We wish the staff all the best for the future and thank them for their hospitality.
Stayed 5 nights in Apr 2024

10/10 Excellent

Nechelle Sabrina

Stayed 4 nights in Apr 2024

10/10 Excellent

Gabriela, Greenfield

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 9 days w 9yr old daughter. ALL staff was amazing,helpful, welcoming. None had an attitude. Always had a smile. Food Delicious!! Rooms/Areas Clean! Views Amazing Spa/Gym/Daycare/activities Location 3 min walk to beach Would recomend and come again Thank You for hospotality!
Stayed 8 nights in Mar 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kim Ngan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel facilities flawless. All staff in every department were extremely helpful and friendly. Private pool access is convenient and enjoyable. But the room only deserves 4 stars as the bathroom design is very old. The shower in bathtub feature is inconvenient for middle age people like us with bad knees. Shower sliding door served as a shower curtain not far enough to avoid excess amount of water leaking out seeping to the bathroom floor, wetting the floor can be quite slippery to get out of the bathtub when not careful. Bathroom needs a renovation.
Stayed 5 nights in Mar 2024