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Royal Crown Hotel & Palm Spa Resort

3.0 star property

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Photo gallery for Royal Crown Hotel & Palm Spa Resort

Garden
Reception
Minibar, desk, blackout curtains, rollaway beds
Exterior
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Parking included
  • Laundry

Explore the area

Map
31 Nanai Road, Patong Beach, Patong, Phuket, 83150
  • Jungceylon Shopping Center
    ‪10 min walk‬
  • Patong Beach
    ‪16 min walk‬
  • Bangla Road
    ‪16 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, desk, blackout curtains, rollaway beds

Standard Room

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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The price is €150
for 1 room
includes taxes & fees
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About this property

Royal Crown Hotel & Palm Spa Resort

Family-friendly hotel with 3 outdoor pools and free local area shuttle
This hotel features 3 outdoor pools, a restaurant and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Other amenities include a poolside bar, a business centre and a children's pool.
Royal Crown Hotel & Palm Spa Resort offers 220 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to balconies. Televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Royal Crown Hotel & Palm Spa Resort, you're just a quick walk from Nanai Road. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Breakfast is offered for a fee
  • Take a swim in the 3 outdoor pools
  • Amenities include a front desk safe, a business centre and laundry facilities
  • 10 minutes by foot from Jungceylon Shopping Center and a 2-minute drive from Bangla Road
  • Free local-area and shopping centre shuttle service
Royal Crown Hotel & Palm Spa Resort offers its guests 3 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. Multilingual staff, tour/ticket assistance, and a garden are also featured at the family-friendly Royal Crown Hotel & Palm Spa Resort. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Self parking is free.

Royal Crown Hotel & Palm Spa Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Theme park shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 3 outdoor pools
  • Children's pool

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Royal Crown Hotel & Palm Spa Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 600.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1000 per vehicle (one way)
  • Rollaway bed fee: THB 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Royal Crown Hotel & Palm Spa Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Crown Hotel & Palm Spa Resort
Royal Crown Hotel & Palm Spa Resort Kathu
Royal Crown Palm Spa
Royal Crown Palm Spa Kathu
Royal Crown Hotel & Palm Patong
Royal Crown Hotel & Palm Spa Resort Patong, Phuket
Royal Crown Hotel And Palm Spa Resort
Royal Crown Hotel Palm Spa Resort Patong
Royal Crown Hotel Palm Spa Resort
Royal Crown Palm Spa Patong
Royal Crown Hotel Palm Spa Resort Kathu
Royal Crown Hotel & Palm Spa Resort Patong
Royal Crown Hotel And Palm Spa Resort
Royal Crown & Palm Spa Patong
Royal Crown Hotel & Palm Spa Resort Hotel
Royal Crown Hotel & Palm Spa Resort Patong
Royal Crown Hotel & Palm Spa Resort Hotel Patong

Royal Crown Hotel & Palm Spa Resort Reviews

Reviews

6.6
Rating 10 - Excellent. 3 out of 62 reviews
Rating 8 - Good. 28 out of 62 reviews
Rating 6 - Okay. 17 out of 62 reviews
Rating 4 - Poor. 8 out of 62 reviews
Rating 2 - Terrible. 6 out of 62 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Greg, Glasgow

Liked: Cleanliness, staff & service
Disliked: Amenities
Position of room with balcony.
Stayed 8 nights in Feb 2020

8/10 Good

Balo, Wincobank

Liked: Cleanliness, staff & service, amenities
Everything is okay but it is a steep climb to the reception and apartments
Stayed 22 nights in Jan 2020

6/10 Okay

Debbie

Disliked: Cleanliness, property conditions & facilities
The location was phenomenal for reaching the beach however the hotel room was dirty, had black mold, as well as cockroaches. The hotel staff was not very friendly, it was very difficult to get their Attention. You have to pay for everything including coffee which was not included in the rooms.
Stayed 4 nights in Jan 2019

6/10 Okay

John

Disliked: Property conditions & facilities, room comfort
You Get What You Pay For
This is actually two hotels. The front portion adjacent to Reception has been updated. The rear buildings are overdue for an update. Our bath would not hold water, the shower hose was too short to reach my face, the toilet blocked twice ... pretty average even if it is cheap. The upgraded rooms are worth the premium
Stayed 11 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
On arrival took us to a separate part of the hotel to rooms that were less than a one star & no where near to what was advertised & booked. Upon complaint moved us to the room that was booked but still not to the standard viewed on website.
Stayed 6 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A good value hotel, clean and tidy, ten mins to beach. Nice friendly staff. Located in a very peaceful setting.
Stayed 15 nights in Mar 2018

8/10 Good

Philip, London

Liked: Cleanliness, staff & service, room comfort
Peaceful
Peaceful, a good location, very friendly staff, a good level of cleanliness. It's on the hillside so it has great views. The beach is a ten minute walk away and so are bars. For the money this hotel can not be beaten.
Stayed 7 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok not clean enough
The access to the room from the lobby was not very good, the bathroom was dirty and smalll, there was no tea making facilities in the room and the guests were noisy late at night, would not stay there again

4/10 Poor

wayne, newcastle au.

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom was dirty very noisy party outside till 2.30 am.

4/10 Poor

Hans , Wollongong, NSW, Australia

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel close to Patong
The Royal Crown was at first appearing OK, but as we stayed there they had maintenance work carried out from early mornings on the upper floors using jack hammers and angle grinders. It was unbelievable noisy and offensive. The toilets over flowed, never have I experienced such a disaster.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Brian, Perth

Liked: Cleanliness, room comfort
Good value for money
The hotel is currently going through renovations (however no noise or construction was taking place while we were there). The facilities were basic but clean and comfortable, 2 great pools and nice pool bar. Taking into account the cost per night I would say fantastic value for money and great location. Would recommend to anyone travelling on a budget.

8/10 Good

Axel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value for Money
Although had a bad start as for some reason our rooms were not cleaned for a couple of days but the manager was very kind in offering an upgrade to the larger building instead of one of the smaller old bungalows in the complex. Although nicely situated away from the crazy party of Patong ,and its advisable to hire mbikes or take the free shuttle to town. Pool nice with additional free towels to take to the pool or beach and breakfast buffet was adequate which we paid for at a reasonable price most mornings. Remember as with all marketing pics from hotels , they were taken awhile ago so we didnt expect the hotel to be new but quite adequate . Patong is actually quite a nice beach but would recommend if you have a mbike to ride along the coastal roads to visit some of the other resorts which are all fairly close as we picked Patong as its quite central for our purposes and generally cheaper and would consider booking here again

8/10 Good

bigusblokus, London

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good Value
If it's bang per buck you are after then this little place fits the bill. Very quirky!

8/10 Good

john, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of a climb if not medically fit
Very friendly staff and nothing was too much trouble always helpful

8/10 Good

Ana, spain

Liked: Staff & service
relax,out of the bussy area
my boyfriend and I booked this hotel for 7 days,at the begining they gave us a room that for the price u pay u wouldnt like to stay for 7 days. we asked to reception to change the room and with no problems they give us another much better! it was like a bungalow with your big terrace,massive double bed and plenty of space to organice your staff around. the location it was good enough for us,the beach ,bussy area,market...was 10 min walk and always nice to be back to the hotel and have a relax spot if u dont mind to walk a bit up hill! ;) good exercise! rooms were a bit old but good enough,we extended 3 days more our time at the hotel at the end! we had a good time there!

4/10 Poor

Adhiraj, Singapore

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not Recommended
Its an old dilapidated hotel. Muck in the toilet, half torn towels, and poor POOR service. Was promised the manager will attend soonest possible but never turned up in 5 days. Not recommended.

2/10 Terrible

Brinda, Australia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed !
Very disappointed , as soon as my family step in they were shocked , it's an old building no luxury and my husband starts yelling at me for choosing this hotel. On the website it looks amazing but in real it's not . Paying heaps for something not worth it

6/10 Okay

Dee, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Not the best, but good value for money
The pool was out of action for renovations, so that was disappointing, but the reception staff didn't seem to think that mattered,, they said the little pool was open but its 35 Steep steps up and 35 back ,the bus only goes 4 times a day and it is a fair walk into town, the Motel is huge so if you want anything there is lots of walking,,, Not to bad for a cheap price, but not even coffee or tea facilities in the room, and the coffee and food is quite expensive compared to most places..The Bar staff and workers are all lovely but the welcome is very ordinary, and the desk staff didn't seem interested in anything except their phones,, the spa was also out of action..... I was travelling on the cheap but I have been to many hotels and I don't think I will return to that one. If you hired a motor bike

6/10 Okay

world traveller, auckland new zealand

Liked: Cleanliness, staff & service
Too far from beach although we did know this.
Room fine but hall walld and carpet not do good.Not exactly what we expected. Photos look better than reality.

8/10 Good

David, Australia

Liked: Cleanliness, staff & service, room comfort
Clean and Friendly hotel
Stayed for 2 weeks during the school holidays, got two rooms at a discounted rate. Arrived early into Patong, the staff provided one room some 4 hours early without charge. The room rate chosen did not include breakfast, we paid for the breakfast on one morning but then opted for cereal in our room. Hotel lunches were very good value, food was always very good. Room service while limited for options was also inexpensive and good. The staff were very courteous and helpful, providing one room post checkout time for showers etc. In all very happy with the hotel and service, if your after a clean room with a pool on a budget, will not disappoint. If you are after a brand new hotel with ocean views, not for you.

6/10 Okay

David, Sydney

Liked: Cleanliness, staff & service
OK Hotel
Room was clean, staff were helpful

2/10 Terrible

Drunt, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was probably an amazing hotel 20 years ago
The view is very nice, looking out over Patong and the ocean. Other than that, the hotel feels like it was really nice 20 years ago, and then no one has done anything to update or renovate in since. The rooms are incredibly dated, and only passable on the comfort level. The rest of the hotel has a deserted feeling to it. The staff is nice, but has very little ability to do anything for you, including things that should be easy fixes. One day the internet was not working, so I asked about it at the front desk and they said it might work tomorrow, or maybe not, it does this often. If you want this lever of room and service there are hundreds of places half the price in the area. I would not stay here again.

6/10 Okay

JC, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities
In dire need of renovation
the hotel is old and in dire need of some TLC, good value for money but if you can afford I would stay elsewhere...

6/10 Okay

Mabel, HK

Disliked: Property conditions & facilities, room comfort
Not bad but a bit old
Hotel facility is not bad, it has own pools but no wifi in the room. Room looks old fashioned and water is not hot enough for shower. Door locker is difficult to open but that's not a big deal for me. They provide free shuttle bus to shopping mall.