Twinpalms Surin Phuket Resort

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Twinpalms Surin Phuket Resort

Outdoor pool, pool loungers
Point of interest
1 Bedroom Duplex Loft | Minibar, in-room safe, desk, laptop workspace
Property entrance
Point of interest

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Gym
  • Breakfast available

Explore the area

Map
106/46 Moo 3, Surin Beach Road, Choeng Thale, Phuket, 83110
  • Surin Beach
    3 min walk
  • The Plaza Surin
    9 min walk
  • Pansea Beach
    9 min walk
  • Phuket (HKT-Phuket Intl.)
    35 min drive

Room options

Lagoon Deluxe

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

2 Bedroom Penthouse Loft

  • 240 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Palm Deluxe

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

2 Bedroom Duplex Loft

  • 190 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Palm Premium

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

1 Bedroom Duplex Loft

  • 190 sq m
  • Sleeps 2
  • 1 King Bed

1 Bedroom Penthouse Loft

  • 230 sq m
  • Sleeps 2
  • 1 King Bed

Palm Suite

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Penthouse Loft

  • 427 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Lagoon Suite

  • 102 sq m
  • Sleeps 2
  • 1 Double Bed

Lagoon Premium

  • 62 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Twinpalms Surin Phuket Resort

Luxury resort with 3 restaurants and full-service spa
This resort features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a beach bar are on-site.
Twinpalms Surin Phuket Resort offers 97 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Guests can make use of the in-room fridges and microwaves. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.
Palm Spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Twinpalms Surin Phuket Resort. During your stay, you're just a quick walk from Surin Beach. You'll find features such as free WiFi in public areas, free valet parking and a free beach shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Thai cuisine while dining at Oriental Spoon
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, facials or body scrubs at Palm Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a steam room
  • Just a 3-minute walk from Surin Beach and 15 minutes on foot from Bang Tao Beach
  • Free beach shuttle service
Twinpalms Surin Phuket Resort offers its guests a full-service spa, an outdoor pool, and a steam room. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this resort measures 2131 square feet (198 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the luxury Twinpalms Surin Phuket Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. A complete renovation of Twinpalms Surin Phuket Resort was completed in June 2020.

Smoking is allowed in designated areas at this 5-star Choeng Thale resort.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Oriental Spoon – This restaurant specialises in Thai cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
Pool Bar – This poolside restaurant specialises in Asian cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Wagyu Steakhouse – On-site steakhouse. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: THB 765 for adults and THB 385 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar

Restaurants on site

  • Oriental Spoon
  • Pool Bar
  • Wagyu Steakhouse

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,131 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Twinpalms Surin Phuket Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 765 for adults and from THB 385 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Twinpalms Surin Phuket Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Phuket Twinpalms
Twinpalms
Twinpalms Phuket Resort Choeng Thale
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Thalang
Twinpalms Phuket Hotel Choeng Thale
Twinpalms Phuket Choeng Thale

Twinpalms Surin Phuket Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 622 out of 796 reviews" "
Rating 8 - Good. 132 out of 796 reviews" "
Rating 6 - Okay. 24 out of 796 reviews" "
Rating 4 - Poor. 11 out of 796 reviews" "
Rating 2 - Terrible. 7 out of 796 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maryana

Stayed 6 nights in Aug 2024

10/10 Excellent

Kien Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Terry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property and staff is nice. When we showed up we had rented the Penthouse. Soon arrival we discussed the penthouse has 3 step of stairs. Being disabled this was not going to work. Staff was nice and said they will call Expedia and make an adjustment since the room we had to be in with no stairs was half the price. When checking out we discovered the hotel blocked Expedia 3 times from adjusting the price. I asked the manger for help and he got into my face. He asked to fight me. I’m in a wheelchair and never been treated like this. Location is not great. It’s not on the beach. The pictures of the beach is a club you have to buy bottles for 200 each at.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jiwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daesung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Perfect Stay. Loved the catch beachclub. But the most we liked pisit. He madenour Stay memorable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2024

10/10 Excellent

Fahad, Salam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefect resort
Stayed 2 nights in Jun 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 11 nights in May 2024

10/10 Excellent

Chia Yu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

MONAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Dor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Far from ideal
Stayed 4 nights in Apr 2024

10/10 Excellent

yongjip

Stayed 4 nights in Apr 2024

10/10 Excellent

MEHMET

Stayed 7 nights in Apr 2024

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Beautiful grounds. Comfortable rooms. The pool area is inviting. Big patio with each room. They give fruit platters between 3 and 4 everyday. Great breakfast with many choices of bread. Only downside is that it is not on the beach ant there is no good restaurant within walking distance, except the hotel’s. Also, the A/C can’t be set lower than 20 Celsius.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sujeong

Stayed 1 night in Jan 2024

6/10 Okay

Ricky, Highwood

Liked: Cleanliness, staff & service, property conditions & facilities
gramped great idea but surrounded by major loud music not right
Stayed 3 nights in Jan 2024

10/10 Excellent

Ryan

Stayed 6 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great stay. Lovely pool. Great breads at breakfast. Close to the sea. Quiet. Beautiful room. Really nice.
Stayed 4 nights in Dec 2023

8/10 Good

Mohammad

Liked: Cleanliness, property conditions & facilities
The property is very high quality.
Stayed 3 nights in Dec 2023

6/10 Okay

YU PING

Disliked: Cleanliness
These area inconvenient
Stayed 3 nights in Nov 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel we have stayed at the service and facilities were excellent
Stayed 3 nights in Nov 2023

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with a great pool and other facilities (gym and spa). Breakfast was great with lots of options. The free shuttle bus to the beach clubs was also brilliant. Great service and really friendly staff. I’d definitely recommend.
Stayed 5 nights in Oct 2023