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Grand Smokies Resort Lodge

2.5 star property

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Indoor pool
Lobby
Queen Kitchen Fireplace | Iron/ironing board, free WiFi
Exterior
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
2385 Parkway, Pigeon Forge, TN, 37863
  • Hollywood Wax Museum
    ‪3 min walk‬
  • Christmas Place
    ‪7 min walk‬
  • Country Tonite Theatre
    ‪7 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪13 min drive‬

Room options

View all photos for Double Queen Suite

Double Queen Suite | Iron/ironing board, free WiFi

Double Queen Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace | Iron/ironing board, free WiFi

Queen Kitchen Fireplace

  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite | Iron/ironing board, free WiFi

King, Jetted Spa Tub, Suite

  • Sleeps 3
  • 1 King Bed

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The price is €81
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About this property

Grand Smokies Resort Lodge

Pet-friendly hotel connected to the convention centre in Pigeon Forge with free parking
This hotel features an indoor pool, a restaurant and a children's pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a fireplace at reception are on-site. Change of towels is available on request
Grand Smokies Resort Lodge offers 160 air-conditioned accommodations with a hairdryer and an iron/ironing board. Cable televisions are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and change of towels can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide.
With your stay at Grand Smokies Resort Lodge, you're connected to the convention centre and just a quick walk from Hollywood Wax Museum. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the buffet restaurant
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include 3 meeting rooms, a gift shop and a lift
  • Within a 15-minute walk of Titanic Museum and Hatfield and McCoy Dinner Show
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Grand Smokies Resort Lodge offers its guests a kids' pool, a waterslide, and an indoor pool. There are 3 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at Grand Smokies Resort Lodge. Self parking is free.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

Wood Grill Buffet – On-site buffet restaurant.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to midnight
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Grand Smokies Resort Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 269 out of 540 reviews
Rating 8 - Good. 125 out of 540 reviews
Rating 6 - Okay. 80 out of 540 reviews
Rating 4 - Poor. 42 out of 540 reviews
Rating 2 - Terrible. 24 out of 540 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Ronnie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived and found no breakfast vouchers offered from Monday through Friday and room look like pigs lived in the carpet and beds are cheap looking and squeaky and pillows are the worst and the receptionist acted like we were idiots and didn’t know how to book a hotel they did give us 10% off and change our room at least they tried to do something for all the inconveniences
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the free breakfast vouchers to the wood grill buffet and discount dinner option
Stayed 2 nights in Aug 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Average Hotel
The place is rough! Super dirty and old. Graffiti on the elevator doors, old carpet that you couldn't tell what color it was. The walls all around the property were bad. They had a tiny weight room and arcade area that didn't work. All of the games were basically broken and if you asked for a refund the lady would say "ok, but just this one time" as if it was my fault the machine took my money. The best part was pool which is mainly why we chose the place, it was inside and warm. It's just very dirty all around it. This hotel has a lot of potential but we were not impressed and not to mention the halls smelled like Weed. On the Breakfast side They partnered with the Buffet at the front of the property that had decent food but it was also a run down spot. You had to pay for extra drinks of any kind which was not convenient, but the waitresses were nice so that's a plus. We were told that you had to pick up vouchers by 9:30 am and eat by 10:30 am but that's not the case either. It's also super inconvenient because you have to walk across the parking lot to get breakfast then go through the restaurant for your meal so it ends up being an hour to and hour and a half. They don't offer late check-out so that's also unfortunate as well. It's a great location if you are doing everything in PF but I recommend staying somewhere else unless the pool is your only option.
Stayed 6 nights in Nov 2024

10/10 Excellent

Courtney

Travelled with family and small children
Liked: Amenities
Room was clean friendly staff
Stayed 3 nights in Nov 2024

8/10 Good

McKayla

Travelled with partner
Liked: Staff & service, property conditions & facilities
Construction
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under construction so parking was understandable. The only issue we had was repaired as soon as it was called in. The place could use some updates but for the price of the rooms, we were satisfied with our stay.
Stayed 4 nights in Nov 2024

4/10 Poor

Karen

Travelled with family, Travelled with family and small children
Disliked: Amenities
To be honest I reserved 3 rooms and one of our rooms 4030 was the room and hat we had issues with. The tv didn’t work the room and there were roaches that were found. The refrigerators in all rooms were in bad shape. Must of the machines in the arcade didn’t work. This place was definitely not a place I would stay again. There was a lot of furniture in the hallways. I wouldn’t suggest anyone to stay here during their renovations.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Edmund, New Castle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Lanice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Liked the pool and water temperature. Disliked out of date rooms that needs updating, cable doesn't work correctly, fireplace heats, but no flame, heat lamp switch broken in bathroom, shower curtain about broke, half the video arcade is out of order.
Stayed 1 night in Nov 2024

4/10 Poor

Andi

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Korey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Leslie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Shelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel and had a indoor pool that our grandson loved Rooms were clean and lady that cleaned the room was real nice
Stayed 4 nights in Nov 2024

4/10 Poor

Nathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches
Stayed 3 nights in Nov 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best motel
Amazing place
Stayed 3 nights in Oct 2024

10/10 Excellent

Phyllis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. I will stay there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price for the room was excellent, considering it had a full kitchen, and the breakfast was something I have never seen before a full all you can eat buffet The hotel was located in the heart of all the attractions I told all my family and friends about this hotel they plan on staying there themselves
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hallway smelled like weed and the sheets on our bed looked like they was not changed because it looked like dog hair all over them. The thing that got to us the most was we was suppose to have a queen bed and it was more like a full we did not sleep good at all because of this cause our child slept between us which did not leave much room
Stayed 2 nights in Nov 2024