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Holiday Inn Express Pigeon Forge/Near Dollywood by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Pigeon Forge/Near Dollywood by IHG

Exterior
Breakfast meal
Pool
Bathroom
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
308 Henderson Chapel Rd, Pigeon Forge, TN, 37863
  • Titanic Museum
    ‪9 min walk‬
  • Hatfield and McCoy Dinner Show
    ‪13 min walk‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Extra Floor Space)

Suite, 1 King Bed (Extra Floor Space) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Pigeon Forge/Near Dollywood by IHG

Hotel with free parking, a quick walk to Titanic Museum
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a seasonal outdoor pool.
Holiday Inn Express Pigeon Forge/Near Dollywood by IHG offers 105 air-conditioned accommodations with a safe and coffee/tea makers. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Pigeon Forge/Near Dollywood by IHG. During your stay, you're just a quick walk from Titanic Museum. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 9 minutes by foot from Titanic Museum and a 3-minute drive from Island at Pigeon Forge
Holiday Inn Express Pigeon Forge/Near Dollywood by IHG offers its guests a seasonal outdoor pool, an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1140 square feet (106 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express Pigeon Forge/Near Dollywood by IHG. Self parking is free.

This Pigeon Forge hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,140 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Dollywood
Holiday Inn Express Forge/Near Dollywood
Holiday Inn Express Forge/Near Dollywood Hotel
Holiday Inn Express Forge/Near Dollywood Hotel Pigeon
Holiday Inn Express Pigeon Forge/Near Dollywood
Holiday Inn Express Pigeon Forge/Near Dollywood Hotel
Holiday Inn Express Pigeon Forge/Near Dollywood
Holiday Inn Express Pigeon Forge/Near Dollywood by IHG Hotel
Holiday Inn Express Pigeon Forge/Near Dollywood an IHG Hotel

Holiday Inn Express Pigeon Forge/Near Dollywood by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 339 out of 643 reviews
Rating 8 - Good. 185 out of 643 reviews
Rating 6 - Okay. 66 out of 643 reviews
Rating 4 - Poor. 35 out of 643 reviews
Rating 2 - Terrible. 18 out of 643 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location! Staff was fantastic
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Breakfast was really good each day. Good location. Only thing was no extra chair in our room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Victoriya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Front desk stuff was very nice and helpful. Room clean, bed very comfortable, having jet tub in the room was excellent relaxation after being hiking for long. Breakfast was good and hot. Overall very satisfied with hotel. Definitely will be back!
Stayed 1 night in Nov 2024

6/10 Okay

Michael French

Stayed 1 night in Oct 2024

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful
Stayed 1 night in Nov 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay for a quick trip to celebrate a family event. Nice breakfast, friendly staff and easy access to surrounding shopping and dining.
Stayed 1 night in Nov 2024

10/10 Excellent

Harry Shaw

Business traveller
Liked: Cleanliness, staff & service, amenities
my only issue was with the keys . when I got to the hotel, I went to my room and the key didn't work. I hadn't put it in my pocket, it stayed in my hand. The next morning I ran out to my job which is the reason for my stay and when I came back my keys didn't work again. The only response was that my phoneust have demagnetized it. I am 67 years old, I understand how that works. Getting it replaced and an apology would have been sufficient.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine, the bed had a deep indentation from someone heavy sitting up watching tv.
Stayed 1 night in Oct 2024

6/10 Okay

Abby

Travelled with partner
Liked: Staff & service, amenities
Staff was friendly and it was close to restaurants. Room was a little dirty for my liking (clump of hair on shower floor and stained grout). Fine for a night.
Stayed 1 night in Oct 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Deborah, Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in easy to get to. Cleanliness . Great soft sheets and towels . Had a good night sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Tabatha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Brandye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Parking was easy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Doug

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Professional and caring staff. Great breakfast buffet.
Stayed 2 nights in Sep 2024

8/10 Good

Curtis

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Yasukane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Stayed 2 nights in Aug 2024

8/10 Good

Diana

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Christopher

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Shanice

Travelled with family
Liked: Cleanliness, staff & service, amenities
Well day one was good no issues day 2 we dealt with ants, but staff was very prompt to take care of it. Day 3 the mini refrigerator was leaking water in walk area. Did report those to front desk. Very nice breakfast and staff
Stayed 2 nights in Jul 2024

2/10 Terrible

Stephanie

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had ants those ants left my daughter with bites and a er visit. The ants were in our suitcase after night 1. We were told “it sucks to be us” because they had no other rooms and pest control couldn’t get out to the property until the middle of the following week. We went to wash our clothes because of the ants to find after $20 that the dryers didn’t work. The hot tub was not working and there was no lazy river. All employees but two were very rude. We didn’t get to check in until after 1 am their time and a discount was refused unless we were 39 minutes later. This was the most miserable experience
Stayed 4 nights in Jul 2024