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Howard Johnson by Wyndham Pigeon Forge

2.5 star property

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Photo gallery for Howard Johnson by Wyndham Pigeon Forge

Waterslide
Jetted bathtub
Exterior
Property amenity
Lobby

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2162 Parkway, Pigeon Forge, TN, 37863
  • Titanic Museum
    ‪4 min walk‬
  • Hollywood Wax Museum
    ‪4 min walk‬
  • Country Tonite Theatre
    ‪6 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Deluxe Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Americana Inn, a Travelodge by Wyndham

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
2.3 out of 5, (2197)
The price is €57
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Americana Inn, a Travelodge by Wyndham

About this property

Howard Johnson by Wyndham Pigeon Forge

Family-friendly hotel with free breakfast and 24-hour business centre
This smoke-free hotel features an indoor pool, a 24-hour business centre and coffee/tea in a common area. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a children's pool are on-site.
Howard Johnson by Wyndham Pigeon Forge offers 63 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide.
During your stay at Howard Johnson by Wyndham Pigeon Forge, you're just a quick walk from Titanic Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Amenities include a 24-hour business centre, laundry facilities and a terrace
  • Just a 4-minute walk from Titanic Museum and 7 minutes on foot from Hatfield and McCoy Dinner Show
Howard Johnson by Wyndham Pigeon Forge offers its guests a seasonal outdoor pool, a kids' pool, a waterslide, and an indoor pool. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A terrace, a vending machine, and a picnic area are also featured at the family-friendly Howard Johnson by Wyndham Pigeon Forge. Limited free parking is available on a first-come, first-served basis.

This Pigeon Forge hotel is smoke free.

Guests are served a free self-service breakfast daily from 7:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 26 September to 17 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 11:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Howard Johnson Pigeon Forge Hotel
Quality Inn Parkway Pigeon Forge
Quality Parkway
Quality Parkway Pigeon Forge
Howard Johnson Wyndham Pigeon Forge Hotel
Howard Johnson Wyndham Pigeon Forge
Howard Johnson Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel
Howard Johnson by Wyndham Pigeon Forge Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel Pigeon Forge

Howard Johnson by Wyndham Pigeon Forge Reviews

Reviews

4.8
Rating 10 - Excellent. 138 out of 1002 reviews
Rating 8 - Good. 121 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 177 out of 1002 reviews
Rating 2 - Terrible. 432 out of 1002 reviews

4.8/10

Cleanliness

5.2/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Samantha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was horrible front desk was rude and couldn't be bothered. Room was dirty bed was half made roachs in the sink and tub floor looked like it hadn't been swept in a week. We didn't stay we left after seeing the room
Stayed 2 nights in Nov 2024

4/10 Poor

Anna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting from day 1 there was no garment cart. They claim to have an elevator but it wasn't working. No towels in my room. Had to ask for towels daily. The only person whom i found to be decent was the one washing towels. Over half the bulbs in the room were out. Including the one right inside the room which i like to leave on for safety/security reasons. The bathroom light fixture was horrible. It looked like someone gutted it to stash something in there. Drugs? Only 1 working bulb. The floor was disgusting and sticky. Nearly pulled my shoe off. The couch was worn out. I decided not to sit on it in case it breaks. I wasn't about to let them keep my $75 deposit to replace something that i didn't break.I ended up leaving 2 days early.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Oct 2024

2/10 Terrible

Mason, johnson city

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely rude staff. Did not stay. Filthy hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Raveesh

Stayed 1 night in Nov 2024

4/10 Poor

Andrew

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff was rude and the room had things missing.
Stayed 4 nights in Nov 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Has absolutely NO breakfast, besides nasty granola bars, had no juice, coffee maker was broke, didn't even have a back on the remote, the bed sheets were stained. And the indoor pool was closed even though it said indoor pool. They had trash bags full of trash at the end of the hotel that had been there for 2 and a half days. Clearly staff don't take pride in their cleaning. And had roaches. Absolutely WOULD NOT RECOMMEND staying here.
Stayed 2 nights in Nov 2024

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bait & switch
Nothing was what they said it was. The sign had a big sign that said free breakfast flashing. They didn’t even have coffee. When asked about it, they pointed to a tray that had three protein bars in it.
Stayed 3 nights in Nov 2024

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT book this property. They don’t staff the desk late at night or the staff doesn’t answer the phone. If you show up late to check in you might find the lobby locked and no one will answer the posted phone number. They will not refund your money if you already paid and you won’t have a place to stay. Front desk staff doesn’t care and there is no customer service. They tell you to call Expedia, but you won’t get real help there either. Just book another place. You’ve been warned.
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Stayed 1 night in Oct 2024

4/10 Poor

Krista

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room had nothing but one empty toilet paper roll. 1 bath towel and no others, no hand or wash cloths. Room not clean. Counter barely wiped. Bedding stained. 2 tiny pillows per bed. No additional towels to use and they have a pool. How do you have a pool with no towels. The lady at the desk unfriendly, seemed inconvenienced to stop looking at her phone when asked for toilet paper and towels. Trim being attempted to be held up by exposed duct tape, doors filthy and damaged.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy run down and nasty
We went in the room,saw there were no wash clothes ,while I went to the front desk my wife checked the beds. The sheets were used, dirty and pillow had hair on them. We turned the key in and left.
Stayed 1 night in Nov 2024

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
We wasnt able to even check in bc there was no staff at the facility. No one answered the desk phone and the "emergency " number displayed on the doors mailbox was full. Called customer service for howard johnson and they were no help. Not refunded. Extremely unhappy. Was out in the cold with my mom with heart and breathing problems and my 5 year old daughter.
Stayed 1 night in Nov 2024

2/10 Terrible

Charlie

Disliked: Cleanliness, staff & service, property conditions & facilities
Dont stay here it not worth how cheap it is, its cheap for a reason
Stayed 3 nights in Nov 2024

2/10 Terrible

Devin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is dirty. They do nothing about noise complaints. It took two days to get the full bedding for our beds. The hotel staff will not get a manager. They say he has different hours and they do not know when he will be in the employees at work. There are from Jamaica on work permits and they laugh at you if you request anything Rude staff dirty rooms with bugs
Stayed 5 nights in Nov 2024

2/10 Terrible

Hongjun

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very super bad hotel , please avoid this hotel if you want to stay, very dirty , smell very bad , no towel , front seat is unfriendly,
Stayed 2 nights in Nov 2024

2/10 Terrible

Dylan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Didn’t get this day didn’t get to see you till after purchase that check-in was till 12 AM. Tried calling the hotel no answer and was like 10 PM. Call the branch and the guy gave me a number to call and said they called when you’re closer they would be able to do a late check in. Got there and Leslie calling standing outside for an hour. Didn’t get to sleep
Stayed 1 night in Nov 2024

4/10 Poor

Stephen

Disliked: Staff & service, amenities, property conditions & facilities
The staff pretty much were on their cell phones even when interacting with guests. When i checked in the young lady was engaged in a video call and half assed addressed me. The grounds were deplorably filthy. Trash all over the place that was never touched during my entire stay. Only two towels in thd room?? No hand towels or washcloths. Room was never serviced but they went in my room?? Why go in and do nothing?? Coffee but no coffee maker? No cups of any kind? My room was generally clean so i stayed but doubtful i would ever consider this if i had my family with me. The staff got a little argumentative with me in the fact my key cards stopped working everyday and i had to take them to be reset (as did at least 3 other guests i bumped in to down there doing the same) I wasnt my phone or credit card. One day my card and the one i have my son both were dead. The next day i left one in the car and kept on in my pocket..later that day both didn't work. Every day this was occuring...someone evidently didnt know what they were doing...you could do mucj better for staff. Let's just say this is the second worst place i have stayed in Pigeon Forge and i come there a few times a year for over a decade.
Stayed 4 nights in Oct 2024

2/10 Terrible

Andy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like nothing about it i tried to get a refund but couldn't get anything done
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was worried about phone conversations. Room floor was nasty and sticky. Asked to have it mopped. Never did it. Had to go get towels too. Couldn't do breakfast cause door was locked at 720am. When asked about it he said they had a granola bar and coffee.
Stayed 3 nights in Nov 2024

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty. Cockroaches. Have bites allover body that are not mosquitoes. Possible mold on alls and ceilings. No room service. Breakfast was questionable coffee and granola bars. The brand name is definitely sullied by this location
Stayed 2 nights in Nov 2024

2/10 Terrible

Tylisha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Shah Habibur, Centerton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Joey

Stayed 2 nights in Oct 2024