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Mountain Vista Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mountain Vista Inn & Suites

Front of property
Suite, 3 Bedrooms | Iron/ironing board, free WiFi, bed sheets
Front of property
Property entrance
Suite, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
2647 Parkway, Pigeon Forge, TN, 37863
  • The Comedy Barn Theater
    5 min walk
  • Island at Pigeon Forge
    7 min walk
  • Pigeon Forge Snow
    8 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    16 min drive

Room options

View all photos for Deluxe King Suite with Jacuzzi

Deluxe King Suite with Jacuzzi | Iron/ironing board, free WiFi, bed sheets

Deluxe King Suite with Jacuzzi

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Family Suite, 2 Bedrooms

  • 40 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms

  • 30 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for King room

King room | Iron/ironing board, free WiFi, bed sheets

King room

  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Suite, 3 Bedrooms

  • 36 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

Similar properties

Front of property

Park Tower Inn

Pool
Hot tub
Parking included
Free WiFi
3.1 out of 5, (1236)
The price is €41
for 1 room
includes taxes & fees
21 Jan - 22 Jan
Park Tower Inn

About this property

Mountain Vista Inn & Suites

Hotel with free parking, a short walk to Island at Pigeon Forge
Along with an indoor pool, this smoke-free hotel has ATM/banking services and free self-parking. WiFi in public areas is free. Other amenities include a vending machine.
Mountain Vista Inn & Suites offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and an iron/ironing board. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Mountain Vista Inn & Suites. During your stay, you're just a quick walk from Island at Pigeon Forge. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a lift, a terrace and an ATM
  • Guests speak favourably about the location and the clean guestrooms
  • 7 minutes by foot from Island at Pigeon Forge and a 2-minute drive from Titanic Museum
As a guest of Mountain Vista Inn & Suites, you'll find an indoor pool, a terrace, and a vending machine. WiFi is free in public spaces. Mountain Vista Inn & Suites also features an ATM and a lift. Free self parking is available.

This Pigeon Forge hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (8:00 AM - 2:00 AM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a security system
This property's front desk is open during the following times:
  • Monday - Thursday: 8:00 AM - 11:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 11:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mountain Vista Inn Pigeon Forge
Mountain Vista Inn
Mountain Vista Pigeon Forge
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Mountain Vista Inn & Suites Hotel
Mountain Vista Inn & Suites Pigeon Forge
Mountain Vista Inn & Suites Hotel Pigeon Forge

Mountain Vista Inn & Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 188 out of 1004 reviews" "
Rating 8 - Good. 196 out of 1004 reviews" "
Rating 6 - Okay. 205 out of 1004 reviews" "
Rating 4 - Poor. 177 out of 1004 reviews" "
Rating 2 - Terrible. 238 out of 1004 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Okay
Stayed 1 night in Oct 2024

6/10 Okay

Holly

Travelled with family
Liked: Staff & service, room comfort
Almost clean
Room looked clean at first. However, the amount of dust on the ceiling fan was horrible. Also dirty cobwebs on the ceiling so they had been there a while. Still will stay again as the location is excellent but expect more from their staff.
Stayed 1 night in Sep 2024

6/10 Okay

Frank

Travelled with family
Disliked: Amenities
I always do a inspection of my room an right it down all the problems.lights in rooms didn’t work light fixtures missing was missing in one room no lights in it had use iPhone light to see other bed room one light on head board othe missing a couple of outlets didn’t work. Door going to the bathroom between rooms was messed up after you close it wouldn’t open up had to good thorough other bedroom.. the couch had to put towels down to sit on it.like said I wrote down my inspection report and gave it to them at check and took them this room need fixed. Plus this hotel charge me 10.00 dollars for room clean that wasn’t right did ask and I never seen I anything done to it.they supposed to clean when we leave or if we ask. Plus no water pressure in shower an sticky floors. It was wroth what it paid for my family and granddaughter.. a big 0
Stayed 2 nights in Sep 2024

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Ahmad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, the pool looked like it could use a clean.
Stayed 1 night in Sep 2024

2/10 Terrible

Ashley

Stayed 1 night in Aug 2024

10/10 Excellent

christy

Stayed 1 night in Sep 2024

2/10 Terrible

Vickie, Crossville

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The staff was unfriedly. I list my iD at home and didnt know it till i got there. Would not let me chech in but luckily my daughter had a picture of mt ID on her phone we got in. The room was dirty the bath had black dirt where you stepped out of shower. Roaches bed bugs. All of this was ignored. The maid had not cleaned ir let towels or emptyed trash. Had to call at 6 om when we came back to room. Took them another 30 minutes to bring clean towels. As we were leaving the clerk accused me of takinf 2 of his nasty lookintg towels..had to argue and look at camera's before he would give me my deposit back...floors had not been moped. ..no parking...pool was dirty. They charge a fifty dollar deposit at check in. She toom my last 50 till i could get my money semt to me. Beware don't go there. Noting jad been cleaned
Stayed 2 nights in Sep 2024

2/10 Terrible

Brenna

Stayed 3 nights in Aug 2024

2/10 Terrible

Courtney

Travelled with family
Disliked: Property conditions & facilities, room comfort
ROACHES CITY
Our booked room had roaches. We literally opened the door and they went EVERYWHERE!! I went back to the counter and told them. They asked if we wanted another room so we looked at another considering we was checking in so late and had already drove 5 hours . Same thing!! Everywhere!! Just gave the key cards back and left!! Absolutely disgusting! Never stay here!!
Stayed 2 nights in Sep 2024

6/10 Okay

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Litzy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! This was our second time staying there and we love it! Love the 3 bedroom suit so convenient and love that the island is walking distance from hotel! Well be staying here again!
Stayed 1 night in Sep 2024

4/10 Poor

Sara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in someone was in the office complaining about the strong smell of marijuana coming into her room. The the door handle on our room was malfunctioning and they told we'd have to just deal with it. The bathroom walls were disgusting with some gel like substance and hair stuck on the walls. The water stayed cold for evening showers, lukewarm for morning showers. Fridge, mircowave coffeemaker and iron provided. Provided coffee was terrible. No hair dryer. T.V.s on the small side. Beds were ok. No offensive smells. Very close to the Comedy Barn and The Island. Very convenient location. Parking is adequate. Noise level is acceptable considering the location. I will not be a return customer - too many options to choose from than have to return to poor service.
Stayed 2 nights in Aug 2024

6/10 Okay

Cesar g

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

David

Pretty decent place for the money no complaints
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda, Woodruff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay again. Very nice man running property. Ladies checked us in were very nice. Not the fanciest but for the price can’t be beat. Changed out our linens.
Stayed 3 nights in Aug 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
It was good and within walking distance to the Island.
Stayed 3 nights in Aug 2024

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint that I have is that the elevators had a very bad odor and there was no parking along the hotel you had to park in a back lot.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Bad coffee
Stayed 3 nights in Aug 2024

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nothing but trash from online pictures
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

2/10 Terrible

M.

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad,terrible poor
We did not stay in the room the hotel had a bad stinky, musty, midew smell. it was dirty and trash was piled up on the out side, there was no where to park my car. the elevator was on the outside of the building it was not safe to ride on. it was shaking and rocking. there was no one in the lobby when we arrived. I ask not to be put on the top floor but they put us on the top floor any way. so we had to find another hotel to stay in for the rest of our stay. I would not recommed anyone to stay at the Mountain Vista Inn & Suites
Stayed 5 nights in Jul 2024