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Mountain Vista Inn & Suites

2.5 star property

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Photo gallery for Mountain Vista Inn & Suites

Front of property
Suite, 3 Bedrooms | Iron/ironing board, free WiFi, bed sheets
Property entrance
Suite, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
2647 Parkway, Pigeon Forge, TN, 37863
  • The Comedy Barn Theater
    ‪5 min walk‬
  • Island at Pigeon Forge
    ‪7 min walk‬
  • Pigeon Forge Snow
    ‪8 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪16 min drive‬

Room options

View all photos for Deluxe King Suite with Jacuzzi

Deluxe King Suite with Jacuzzi | Iron/ironing board, free WiFi, bed sheets

Deluxe King Suite with Jacuzzi

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Family Suite, 2 Bedrooms

  • 40 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms

  • 30 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for King room

King room | Iron/ironing board, free WiFi, bed sheets

King room

  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Suite, 3 Bedrooms

  • 36 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

Similar properties

Front of property

Park Tower Inn

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
3.1 out of 5, (1233)
The price is €84
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Park Tower Inn

About this property

Mountain Vista Inn & Suites

Hotel with free parking, a short walk to Island at Pigeon Forge
Along with an indoor pool, this smoke-free hotel has ATM/banking services and free self-parking. WiFi in public areas is free. Other amenities include a vending machine.
Mountain Vista Inn & Suites offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and an iron/ironing board. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Mountain Vista Inn & Suites. During your stay, you're just a quick walk from Island at Pigeon Forge. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a lift, a terrace and an ATM
  • Guests speak favourably about the location and the clean guestrooms
  • 7 minutes by foot from Island at Pigeon Forge and a 2-minute drive from LeConte Center at Pigeon Forge
As a guest of Mountain Vista Inn & Suites, you'll find an indoor pool, a terrace, and a vending machine. WiFi is free in public spaces. Mountain Vista Inn & Suites also features an ATM and a lift. Free self parking is available.

This Pigeon Forge hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (8:00 AM - 2:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a security system
This property's front desk is open during the following times:
  • Monday - Thursday: 8:00 AM - 11:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 11:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mountain Vista Inn Pigeon Forge
Mountain Vista Inn
Mountain Vista Pigeon Forge
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Mountain Vista Inn & Suites Hotel
Mountain Vista Inn & Suites Pigeon Forge
Mountain Vista Inn & Suites Hotel Pigeon Forge

Mountain Vista Inn & Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 188 out of 1001 reviews
Rating 8 - Good. 196 out of 1001 reviews
Rating 6 - Okay. 205 out of 1001 reviews
Rating 4 - Poor. 177 out of 1001 reviews
Rating 2 - Terrible. 235 out of 1001 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to stay at this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100/100 recommend
The room was beyond spacious and sooo ckean! The bed was Luxuriously comfortable and spotlessly clean. All for only 55.00 a night through Hotels.com
Stayed 1 night in Oct 2024

10/10 Excellent

Alex, LOUISVILLE

Liked: Cleanliness, staff & service, amenities
No frills good value for the money. I had $8.39 of one key cash so it only cost $38 for the night. I stayed in a King room # 503 and thought it had a great view. Sodas and water from the vending machine only cost $1.
Stayed 1 night in Oct 2024

10/10 Excellent

usmangani

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great , place was extremely clean. And a really good price for the money
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Economic Option
We just needed a night to sleep while we enjoyed Pigeon Forge. This fit us well. No frills, clean and comfortable. A/C worked great. Parking is around back, across the street. The hotel is right on the strip so you likely will hear the cars. Hair dryer didn’t work and they informed us that they did not have a spare. I will stay again when in a similar situation.
Stayed 1 night in Oct 2024

8/10 Good

Courtney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great mini trip with our friends! No issues with our stay or room.
Stayed 2 nights in Oct 2024

6/10 Okay

James R.

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs improvement completed
The beds were comfortable. The towels were soft. The lighting in the room was not very good. The light between the beds reflected on the TV so it could not be on by watching TV. Bathroom had been started to be remodeled, but it was like they stopped and just threw the stuff up there. It still needs a lot of work. Indoor pool was not available.
Stayed 2 nights in Oct 2024

2/10 Terrible

JUAN

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a thing
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

I am disappointed with hotels.coms. I had a reservation for 10/18-20 at Mountain Vista Inn & Suites. I had to cancel and tried unsuccessfully since 10/8. You should be able to see my chats in the help section, and I called the hotel directly. I could not find the phone number on the hotels.com website until today. When I spoke with the representative, Jerry, he was very helpful and said that I will receive a 1 day refund. I'm disappointed to lose the payment for the first day, since I have tried in earnest to cancel well in advance. If there is any way I could get a refund for the 1st day as well, I would be very grateful.
Stayed 2 nights in Oct 2024

2/10 Terrible

MIchael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Stay Here!!!!!
There was a hole in the wall, the whole place was dirty, the A/C barely did anything, the staff was rude, the elevator was closed at a very inconvenient time, the parking was inconvenient and unsafe, the kept trying to up-charge us on everything, the pool was unheated
Stayed 1 night in Oct 2024

6/10 Okay

Ashley

Liked: Staff & service
Disliked: Cleanliness

8/10 Good

Verda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fit our needs
The room fit our group and was very nice to have everyone in one room. There was not enough room on the balcony to sit. Room was clean and the staff was very accommodating.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ciroos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Building is too old, holes in the wall, dirty window, everything from elevator to room is falling off. Dirty building. Other than good location, I have nothing good to mention.
Stayed 2 nights in Oct 2024

2/10 Terrible

Beverly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were perfect for our family.
Stayed 2 nights in Oct 2024

6/10 Okay

Dustin

Travelled with family, Travelled with family and small children
The property is just old
Stayed 1 night in Oct 2024

10/10 Excellent

Glen D

Travelled with family
They need to have better and safer parking area.
Stayed 2 nights in Oct 2024

10/10 Excellent

douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying here and will always be where we stay. 5 minute walk to the island is the best part but super convenient to a lot of things to do. This time we booked the king with jacuzzi and wasn’t disappointed!!! Very spacious room and jacuzzi was an awesome plus!
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Okay
Stayed 1 night in Oct 2024

6/10 Okay

Holly

Travelled with family
Liked: Staff & service, room comfort
Almost clean
Room looked clean at first. However, the amount of dust on the ceiling fan was horrible. Also dirty cobwebs on the ceiling so they had been there a while. Still will stay again as the location is excellent but expect more from their staff.
Stayed 1 night in Sep 2024

6/10 Okay

Frank

Travelled with family
Disliked: Amenities
I always do a inspection of my room an right it down all the problems.lights in rooms didn’t work light fixtures missing was missing in one room no lights in it had use iPhone light to see other bed room one light on head board othe missing a couple of outlets didn’t work. Door going to the bathroom between rooms was messed up after you close it wouldn’t open up had to good thorough other bedroom.. the couch had to put towels down to sit on it.like said I wrote down my inspection report and gave it to them at check and took them this room need fixed. Plus this hotel charge me 10.00 dollars for room clean that wasn’t right did ask and I never seen I anything done to it.they supposed to clean when we leave or if we ask. Plus no water pressure in shower an sticky floors. It was wroth what it paid for my family and granddaughter.. a big 0
Stayed 2 nights in Sep 2024

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Ahmad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, the pool looked like it could use a clean.
Stayed 1 night in Sep 2024