Sleep Inn & Suites Pigeon Forge - Downtown

2.5 star property

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Lobby
Exterior
Suite, Multiple Beds, Non Smoking | Premium bedding, individually furnished, desk, blackout curtains
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
336 Henderson Chapel Rd, Pigeon Forge, TN, 37863
  • Hollywood Wax Museum
    ‪7 min walk‬
  • Country Tonite Theatre
    ‪10 min walk‬
  • Christmas Place
    ‪12 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪14 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Sleep Inn & Suites Pigeon Forge - Downtown

Hotel with free breakfast, near Island at Pigeon Forge
An outdoor pool, a fitness centre and a children's pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a garden. Housekeeping is available on request.
Sleep Inn & Suites Pigeon Forge - Downtown offers 68 air-conditioned accommodations with an iron/ironing board and blackout curtains. Each accommodation is individually furnished. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at Sleep Inn & Suites Pigeon Forge - Downtown, you're just a quick walk from Hollywood Wax Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, multilingual staff and a lift
  • On-site recreation includes a gym
  • 14 minutes by foot from Titanic Museum and a 4-minute drive from Island at Pigeon Forge
Sleep Inn & Suites Pigeon Forge - Downtown offers its guests a kids' pool, an outdoor pool, and a fitness centre. Public spaces have free WiFi. Free breakfast is available daily. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Sleep Inn & Suites Pigeon Forge - Downtown. Free self parking is available.

This Pigeon Forge hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (43 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10 AM to 7 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Motel 6 Hotel Pigeon Forge
6 Pigeon Forge Convention Center Area
Pigeon Forge Motel 6
Motel 6 Pigeon Forge Convention Center Area Hotel
Motel 6 Pigeon Forge Hotel Pigeon Forge
Motel Six Pigeon Forge
Pigeon Forge Motel Six
Motel 6 Convention Center Area Hotel
Motel 6 Pigeon Forge Convention Center Area
Motel 6 Convention Center Area
Vista Inn Pigeon Forge
Vista Pigeon Forge

Sleep Inn & Suites Pigeon Forge - Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 39 out of 104 reviews
Rating 8 - Good. 28 out of 104 reviews
Rating 6 - Okay. 16 out of 104 reviews
Rating 4 - Poor. 14 out of 104 reviews
Rating 2 - Terrible. 7 out of 104 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Gary

Stayed 1 night in Oct 2024

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy also had access to the Tennessee game in the room. Breakfast could be better.
Stayed 2 nights in Nov 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a older property and in need
Stayed 2 nights in Oct 2024

8/10 Good

Molly

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great the place is nice
Stayed 2 nights in Oct 2024

4/10 Poor

Jeffrey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Sleep Inn Pigeon Forge
Staff was great. Location convenient. Left a Google review after first night concerning property condition. Owner attempted to discredit saying they showed my name as former employee not eligible for rehire. Stated hotel new May 2024. After I posted photos of all things listed in my Google review, owner responded to an issue with another customer with the name of Jeff that was also staying at the hotel. We stayed a total of three nights. On my Google post I told owner I would be happy to physically show all items listed in review or I could post pictures. Ended up posting pictures. Owner continually tried to discredit negatives. After several back and forth I was very upset that owner questioned my integrity and had hotel staff come and verify all things listed in that review. Be aware, despite what the owner says, property is not new. It is a previous Rodeway Inn that was remodeled and reopened as Sleep Inn. Local staff confirmed and easily verified with Google. Rooms are small. Killed 3 bugs in room the first night and observed a few more in the laundry room. Later found out they were Stink bugs that are common to the area and try to find their way inside when the temperature drops. Toilet seat was loose and about to fall off. Refrigerator was on defrost and had to be reset by maintenance. Microwave was not in English. Staff advised that it was an overlay that when removed would reveal English. Two customer dryers, both out of order. No protein options at breakfast.
Dryers out of order
Shower ceiling
Old patched holes in bathroom door jamb
Microwave before we were told about overlay
Stayed 3 nights in Oct 2024

8/10 Good

Donnie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware there is a 35.00 cleaning fee for a service dog. After I explained we have never been charged a cleaning fee for a service dog they did not charge me. There was some other issues but all were cleared up. Most of the issues came from booking online. Not much of a breakfast. Staff was great.
Stayed 1 night in Oct 2024

4/10 Poor

Dianne

Travelled with family
Disliked: Cleanliness, room comfort
Disappointed
After checking in, we were told there was no water to the building but they were working on it. No shower, No commode flushing, No brushing teeth BUT bottle water was available at the front desk. Water came back on 12 hours later. Bed wasn't comfortable and it was very noisy! Staff was nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Abbygaiel

Stayed 2 nights in Oct 2024

8/10 Good

fungying

Stayed 2 nights in Oct 2024

4/10 Poor

Latoya

Travelled with partner
Disliked: Amenities, property conditions & facilities
I liked that the staff was nice. I did not like that only the hot water worked so the the water got extremely hot and then there was plumbing issue and we were without water for a whole day.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice. The people was nice.
Stayed 2 nights in Oct 2024

2/10 Terrible

Penny

Stayed 1 night in Oct 2024

6/10 Okay

Jonathan T

Travelled with family
Liked: Staff & service
It was nice.
Stayed 4 nights in Oct 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The ladies at the front desk was very nice and friendly. Our room was very nice and clean. They also had exercising room. I would stay there again. It was close to the main strip. Convenient and in a good location.
Stayed 2 nights in Oct 2024

4/10 Poor

Russell

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, location to walk to things,
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Good location, but.....
Good location, but.....it was the smallest room i have ever stayed in. My husband and I had to constantly take turns moving around the room. We also had to kill at least 1 bug a night. Moat of the staff was friendly. Felt they were over worked, though. 1 lady, i know for sure, was there all 5 days, working til 11pm and back again at 7am. They also only had 1 housekeeper. Felt bad for them.
Stayed 4 nights in Oct 2024

10/10 Excellent

carlos

Stayed 1 night in Sep 2024

6/10 Okay

Jason

Stayed 1 night in Oct 2024

8/10 Good

jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Dorothy

not staying there again
room very small n tight, only one chair one nightstand, pillows squash flat, floors sticky in bathroom. Had to ask for r used towels n trash to be removed. Front desk personnel very kind helpful Included breakfast - only bagels cereal no protein Coffee was very good We had a fire alarm go off at 4 am n was nonfire but the alarms would not stay off - a local waitress said that fire alarm was a common issue.. location is nicely central n convenient.
Stayed 7 nights in Sep 2024

10/10 Excellent

Marcellin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Sep 2024