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Hotel Astor

2.0 star property

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Photo gallery for Hotel Astor

Bar (on property)
Suite (Dependance Suite) | Desk, soundproofing, free WiFi, bed sheets
Exterior detail
Reception
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Air conditioning
  • Free WiFi

Explore the area

Map
Via A. Manzoni, 22, Pisa, PI, 56125
  • Leaning Tower
    ‪15 min walk‬
  • Cathedral of Pisa
    ‪16 min walk‬
  • Piazza dei Miracoli
    ‪16 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪15 min drive‬

Room options

View all photos for Quadruple Room, Ensuite

Quadruple Room, Ensuite | Desk, soundproofing, free WiFi, bed sheets

Quadruple Room, Ensuite

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite | Desk, soundproofing, free WiFi, bed sheets

Double Room, Ensuite

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Shared Bathroom

Shower, hair dryer, towels

Double Room, Shared Bathroom

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room, Ensuite

Triple Room, Ensuite | Desk, soundproofing, free WiFi, bed sheets

Triple Room, Ensuite

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double Room, Private Bathroom (external)

Double Room, Private Bathroom (external) | Desk, soundproofing, free WiFi, bed sheets

Double Room, Private Bathroom (external)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Dependance Suite)

Suite (Dependance Suite) | Desk, soundproofing, free WiFi, bed sheets

Suite (Dependance Suite)

  • 35 sq m
  • Sleeps 5
  • 1 Single Bed and 2 Double Beds

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About this property

Hotel Astor

Hotel with a bar, near Leaning Tower
This smoke-free hotel features a bar/lounge, a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include concierge services, express check-out and tour/ticket assistance. Housekeeping is not available.
Hotel Astor offers 15 accommodations with a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower.
During your stay at Hotel Astor, you're just a quick walk from Mezzogiorno. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Leaning Tower and 6 minutes from Cisanello Hospital
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel Astor. Parking is available for a fee.

This Pisa hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8 AM to 11 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per night)

Food and drink

  • Daily continental breakfast available 8 AM to 11 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heated floor
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests are required to contact the hotel in advance to provide estimated arrival time.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 4 November - 23 March, EUR 2.50 per person, per night, up to 5 nights
  • A tax is imposed by the city: From 24 March - 3 November, EUR 2.50 per person, per night, up to 5 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 5 for adults and from EUR 5 for children
  • Self-parking fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Astor Pisa
Hotel Astor Pisa
Hotel Astor Pisa
Hotel Astor Hotel
Hotel Astor Hotel Pisa

Hotel Astor Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 71 out of 441 reviews
Rating 8 - Good. 156 out of 441 reviews
Rating 6 - Okay. 143 out of 441 reviews
Rating 4 - Poor. 39 out of 441 reviews
Rating 2 - Terrible. 32 out of 441 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Didn’t see or speak to any staff at the hotel. Key was on the bench at reception when we arrived. Room was nice and clean. You could hear other people talking and walking down the halls. Very affordable. Good location. (:
Stayed 1 night in Apr 2021

6/10 Okay

Rosa

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Steve

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They cannot be trusted - avoid this place.

Hotel cancelled booking on day of arrival. Did not inform us. Sold room to someone else. We arrived 3 young children in tow to a shrug of the shoulders from a most unhelpful woman on reception. This hotel should be avoided at all costs and removed from Hotels.com. They cannot be trusted.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2020

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was good, not far from the train. Service was adequate, meaning they gave us a key and that was abut it. There was no wifi in the apartment. We asked about it and the guy said he didn't know why it wasn't working. There was an enormous kitchen, but an extra fee to use and it was completely empty of kitchen stuff. Also, no coffee. Front desk not staffed during posted hours. I will say the place was impeccably clean.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location and budget hotel for an economic price
Stayed 1 night in Oct 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and quiet
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the service was good. Staff was helpful.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, neat and clean. Hotel staff was very polite and helpful. Around 15 minutes walk to the tower of Pisa, 5 minutes walk to the shopping market. 5 minutes walk from the Pisa central station. Overall we enjoyed staying here.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
The air conditioner did not work well. Blew warmish air
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and nicely furnished apartment. Only missing couple hooks in bathroom.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and nicely decorated, however the walls were very thin, the light in the hallway outside the room was somewhat annoying since there was an area above the threshold with a frosted window which allowed light into the room and was pretty disruptive when trying to sleep, along with the voices you could clearly hear from the room next door.
Stayed 1 night in Jul 2019

6/10 Okay

Mary

Liked: Staff & service

No comforts - very basic !

Close to train station- that’s the only reason I chose it for our one night stay. We were taken to an apartment across the road from the actual hotel - beds were very uncomfortable, bathroom was very small (didn’t dare to use the shower!) flooring was terrible. Only spent time sleeping there and couldn’t wait to get out !
Stayed 1 night in Jul 2019

6/10 Okay

Evan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Double charged!

Hotel charged me before my stay started (as per the booking agreement) and then charged me AFTER I had checked in and AFTER I showed the receptionist my original charge. Took a week of phone calls and emails to get hotels.com (surprisingly not the hotel itself) to refund my card. The receptionist speaks quite good English until something goes wrong, then she suddenly knows no English. The room itself was quite adequate.
Stayed 1 night in Jun 2019

6/10 Okay

Emilie

Liked: Cleanliness, room comfort

Would be a great place after some improvements

Great location to visit Pisa. Even very clean, our room had some broken elements to fix. The reading lights on both sides of the bed were not working. The air conditioning was totally dead, therefore we had to keep the windows opened during the night. As there was no insect net, many mosquitos were staying in the room, turning around our heads when we were trying to sleep, and bitting us many times during the night. Finally, the sound isolation between rooms was ok but not with the corridor. We were awaken by any move or conversation during the night. Also, as check out was in the morning and our train late afternoon, the staff kindly agreed to keep our big luggage. However, we realized that they did let it in the corridor (not in a locked and safe area), and nobody asked if it was ours when we took it back (letting us think that anybody with bad intention could have taken it).
Stayed 2 nights in Jun 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and close to train station & Leaning tower

Lovely hotel, close to Leaning Tower and Train station. Very basic, but was all we needed
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to railway station, waking distance to leaning tower of pisa.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for, basically. Pro’s - Room small & basic, but clean & the bed is firm but comfortable enough. Reception staff excellent, good English. Easy walk to central station in one direction, cathedral & tower in the other. Cons - Bathroom tiny, & my shower varied between a lukewarm or cold trickle, & no water at all - my husband’s however, was fine. Water flow obviously depends on who else is showering at the same time. Air conditioning is not available until June, and as the room was quite stuffy it meant opening the window onto a very noisy courtyard.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in May 2019

6/10 Okay

Azeerah, Malaysia

Travelled with family
Disliked: Amenities, property conditions & facilities
Good location but to be honest, this place is not a hotel. No kettle, extra small toilet. The staff not really friendly yet still being helpful. Okay to stay for one night
Stayed 1 night in Apr 2019

8/10 Good

spencer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I thought it was a hotel but ended up being a service apartment outside. The best was the location, friendly staff and the large room but the bathroom was very disappointing. It could barely fit a kid let alone an adult.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel for having a clean, comfortable, safe place to stay. The person who checked us was great at getting us oriented, recommending a place to eat and a place to go running.
Stayed 1 night in Mar 2019