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29 Jun 2017 by Anne
Hello and many thanks for giving us an opportunity to address your concerns. Your booking was for two of our few remaining Economy Rooms. Upon Check-in, I sensed you were not happy with us and offered an upgrade. This was declined. The decor within our Regular and Premium rooms is far superior to the Economy rooms. These latter have not been refurbished at a time of economic distress when rather a good few folk highly appreciate the great saving on tariff, combined with clean and well-serviced accommodation. It causes us deep regret that this combination of factors did not find suitable favour with yourselves. We are gratified that you found us friendly.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Rosemount Hotel also features tour/ticket assistance, a garden, and room service (during limited hours). This 3-star Pitlochry hotel is smoke free.
Available in some public areas: Free WiFi
Rosemount Hotel offers 18 accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished and decorated. LCD televisions come with digital channels. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.
Pet friendly Dining Room – Overlooking the garden, this family restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.
Pet-Free Restaurant – Overlooking the garden, this diner specialises in local and international cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 4:00 PM - 10:00 PM. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
The front desk at this property is open daily from 4:00 PM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
