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Family Room, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Cabin, Garden View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, Balcony, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Cruells, you'll be close to Via ferrada Roca de la Creu. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a terrace, library and a fireplace at reception
  • 3.7 miles (5.9 km) from Via ferrada Roca de la Creu and 9 miles (14.5 km) from Salt del Grill
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Property Features

A winery is on site. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A seasonal outdoor pool, spa services, and a library are also featured at the business-friendly Hotel Cruells. Free self parking is available. This 3-star Planoles hotel is smoke free.

  • 9 guestrooms or units
  • Buffet breakfast (free)
  • Winery on site
  • Deli
  • Ski lift tickets
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Planoles Station (2.3 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Hotel Cruells offers 9 accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Shower
  • Housekeeping (daily)
  • Hairdryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 9 AM to 11 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 9 AM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9 AM - 9 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 9 AM - 9 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 6 per day.

Pet Policy

  • Pets: EUR 5 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9 AM
  • Front desk closes daily at 9 PM
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property registry number - HG-002409
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Cruells Planoles
  • Cruells Planoles
  • Cruells
  • Hotel Cruells Hotel
  • Hotel Cruells Planoles
  • Hotel Cruells Hotel Planoles

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.