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Hotel Castle Suites

2.0 star property

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Photo gallery for Hotel Castle Suites

Seasonal outdoor pool
In-room safe, free WiFi, bed sheets
Lobby
Bar (on property)
Massages

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Breakfast available
  • Spa
  • Laundry

Explore the area

Map
Platanias, Platanias, Crete, 730 14
  • Platanias Beach
    ‪4 min walk‬
  • Platanias Square
    ‪8 min walk‬
  • War Shelter of Platanias
    ‪14 min walk‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪36 min drive‬

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | Private kitchen | Fridge, electric kettle, high chair

Deluxe Apartment

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Apartment

Standard Apartment | In-room safe, free WiFi, bed sheets

Standard Apartment

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Standard Studio

Standard Studio | In-room safe, free WiFi, bed sheets

Standard Studio

  • 16 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Studio

Superior Studio | In-room safe, free WiFi, bed sheets

Superior Studio

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Sofa Bed

About this property

Hotel Castle Suites

Family-friendly aparthotel with full-service spa and poolside bars
This aparthotel features a full-service spa, a restaurant and 3 poolside bars. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Each apartment provides a fridge and an electric kettle, plus free WiFi and a flat-screen TV with cable channels. Room service and a safe are among the other amenities available to guests.
Hotel Castle Suites offers 50 air-conditioned accommodations, with a safe. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. This Platanias aparthotel provides complimentary wireless Internet access.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages.
During your stay at Hotel Castle Suites, you're just a quick walk from Platanias Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 3 poolside bars. Built in 2003, this budget aparthotel has 50 apartments over 3 floors. Free WiFi and a flat-screen TV are available in each apartment.
  • Each apartment offers a flat-screen TV, a fridge and room service
  • Free WiFi
  • Free self-parking
  • Enjoy Greek cuisine at Castro Restaurant, a family restaurant with garden views
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to massages at the spa
  • Amenities include a front desk safe, convenience store and multilingual staff
  • On-site recreation includes a gym and a playground
  • Just a 4-minute walk from Platanias Beach and a 5-minute drive from Agia Marina Beach
Hotel Castle Suites offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 poolside bars and a bar/lounge. WiFi is free in public spaces.

A children's pool, spa services, and a library are also featured at the family-friendly Hotel Castle Suites. Self parking is free.

Smoking is allowed in designated areas at this Platanias aparthotel.

For a fee, guests can enjoy a continental breakfast daily from 8:30 AM to 10:30 AM.
Castro Restaurant – Overlooking the garden, this family restaurant specialises in Greek cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Greek

Property amenities

Beach

  • Sandy beach (direct access)

Pool/Spa

  • Full-service spa
  • Massage
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • Free self parking on site

Family friendly

  • Bed rails
  • Children's games
  • Children's pool
  • Children's toys
  • Highchair
  • Playground

Restaurants on site

  • Castro Restaurant

Food and drink

  • Electric kettle
  • Refrigerator

Dining

  • Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: EUR 9 for adults and EUR 7 for children
  • 3 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Champagne service
  • Coffee and tea in common areas
  • Couples/private dining
  • Limited room service
  • Private picnics
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • Flat-screen TV with cable channels
  • Library
  • TV in common areas

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • ATM
  • Grocery/convenience store
  • Limited-hour front desk
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 3 floors
  • 4 buildings
  • 50 units
  • Built in 2003
  • Garden
  • Gated community
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 9 for adults and from EUR 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
The front desk at this property is open daily from 8:30 AM - midnight.
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number Castle Suites Hotel

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Castle Suites
Hotel Castle Suites Platanias
Hotel Castle Suites Aparthotel
Hotel Castle Suites Aparthotel Platanias

Hotel Castle Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Nice hotel, good location.
The deluxe 2-bed apartment was ideal for our family holiday. Kitchenette was good enough to make tea/coffee and keep drinks cool in the fridge. All clean. Good pool. Friendly and helpful staff. Maybe a bit of maintenance was required in the room: couple of light switches not working reliably. Excellent location for all the tavernas on the main street and the beach.
Stayed 7 nights in Aug 2024

2/10 Terrible

Astrid

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near beaches and shops. Plenty of pools. Rooms were okay and balcony was great.
Stayed 7 nights in Jun 2023

8/10 Good

Maria

Stayed 10 nights in Jul 2022

10/10 Excellent

Christel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

Elin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with potential…
Ohhhh the potential of this hotel…. But not well kept at all. We got a smelly bathroom, bad Wi-Fi, closed bars and stores. Very uncomfortable beds and the rooms generally needs a makeover.
Stayed 4 nights in Jul 2024

10/10 Excellent

Björgvin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Andreas

Travelled with family
Liked: Cleanliness, staff & service
Castle Suites
The people were great and the service they provided i cant complain about at all. The room were ok nothing special at all but the bathroom was small and the showers were really small allmost so you didnt fit inside it. The construction of the shower were to close to the toilettseat also so the walls couldnt keep water in so the whole bathroom were wet. The gym was a joke tho. The treadmill didnt work, the exercise bike didnt work fully either, were more a gym for lifting weights only so a big minus on that one. Pool area was ok. I wouldnt say 4 star more like a 2 plus or max 3 star hotell.
Stayed 14 nights in Jul 2023

10/10 Excellent

Odd Arne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022