Porto Platanias Beach Resort & Spa

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

All-inclusive

Room service

Hot tub

Spa

Parking available

Explore the area

Platanias, Platanias, Crete Island, 73014

Platanias Square
7 min walk
Agia Marina Beach
8 min walk
Platanias Beach
8 min walk
Chania (CHQ-Ioannis Daskalogiannis)
36 min drive

Room options

Studio with Garden or Pool View

25 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds

Double Room with Side Sea View

23 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds

Superior Suite with Private Pool and Sea View

Sleeps 4
1 Double Bed and 2 Double Sofa Beds

Junior Suite with Private Pool

Sleeps 4
2 Single Beds and 2 Double Sofa Beds

Double Room with Garden or Pool View

23 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds

Family Room, Pool View (Maisonette)

40 sq m
Sleeps 4
2 Double Sofa Beds OR 2 Single Beds

About this property

Beachfront resort with 3 restaurants and 5 outdoor pools

Along with 3 restaurants, this smoke-free resort has a marina and 6 indoor pools. Other amenities include 5 outdoor pools, a full-service spa and a water park (surcharge).

Porto Platanias Beach Resort & Spa offers 322 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies or patios. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Platanias resort provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

3 outdoor tennis courts, a marina and a water park (surcharge) with waterslides are featured at the resort. 5 outdoor swimming pools, 6 indoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sparkling Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Porto Platanias Beach Resort & Spa, you're just a quick walk from Agia Marina Beach. 6 indoor pools, 3 restaurants and 2 poolside bars are available.

Free wired Internet
The 3 restaurants, beach bar and 2 poolside bars offer choices for drinking and dining
Self-parking available for a fee
Splash around at the water park with a waterslide or swim in the 6 indoor and 5 outdoor pools
Indulge with deep-tissue massages, body treatments or thalassotherapy at Sparkling Spa
Services include babysitting, a free children's club and a lifeguard on-site
On-site recreation includes 3 outdoor tennis courts, a 24-hour gym and a steam room
Just a 1-minute drive from Agia Marina Beach and 13 minutes from Old Venetian Harbor
Airport shuttle service available for a fee

Some rates at Porto Platanias Beach Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Porto Platanias Beach Resort & Spa, you'll find a full-service spa, a water park (surcharge), and a marina. 5 outdoor swimming pools, 6 indoor swimming pools, and 2 hot tubs are also on site. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge.

Business amenities include a business centre and meeting rooms. Event space at this resort measures 8073 square feet (750 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Porto Platanias Beach Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Platanias resort is smoke free.

Helios and Eros – This restaurant serves lunch and dinner. A children's menu is available.

Island – This restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Ikaros Roof Garden – This theme restaurant only serves dinner. Guests can enjoy drinks at the bar.

Late-night fare is available from room service (during limited hours).

All-inclusive details

All-inclusive room rates at Porto Platanias Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Russian, Swedish

Property amenities

Internet

Available in all rooms: Free wired internet

Parking and transport

24-hour return airport shuttle on request for a surcharge
Uncovered parking on site (EUR 5 per day)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

2 poolside bars
3 restaurants
A bar/lounge
A beach bar
Snack bar/deli

Restaurants on site

Helios and Eros
Ikaros Roof Garden
Island

Family friendly

5 outdoor pools
6 indoor pools
Arcade/game room
Children's pool
Free children's club
In-room babysitting
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)
Water park (surcharge)
Waterslide

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business centre
Computer station
Conference centre (8,073 square foot of space)
Meeting rooms

Outdoors

Barbecue grill
Garden
Marina
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Terrace

Full-service spa

9 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Spa tub
Sports massages
Swedish massages
Thalassotherapy
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

2 floors
4 buildings
Banquet hall
Built in 2001
Lifeguards
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

TV with satellite channels

Food and drink

Electric kettle
Late-night room service
Minibar

Access via exterior corridors
Air conditioning
Desk
Iron/ironing board on request
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: EUR 60

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

This property enforces a strict dress code in the restaurant during dinner.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
Uncovered self-parking fee: EUR 5 per day
Late check-out fee: EUR 60 (subject to availability)
Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Porto Platanias Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property Registration Number 1042Κ015A0002601

We should mention

On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Porto Platanias Beach

Porto Platanias Beach Resort

Porto Platanias Beach Hotel Platanias

Porto Platanias Beach Resort & Spa Crete - Chania

Porto Platanias Beach Resort Spa

Porto Platanias & Platanias

Porto Platanias Beach Resort & Spa Resort

Porto Platanias Beach Resort & Spa Platanias

Porto Platanias Beach Resort & Spa Resort Platanias

Porto Platanias Beach Resort & Spa Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Good

Victor

Travelled with family

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 10 nights in Aug 2024

8/10 Good

Ayesha

Travelled with partner

12 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff were great. But, the hotel is more like 4 stars rather than 5.

10/10 Excellent

Jones

4 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities

It was great

Stayed 4 nights in Aug 2023

6/10 Okay

Melissa

Travelled with family and small children

6 Aug 2023

Disliked: Staff & service

The hotel is in a great location and has all the amenities necessary for a family holiday. Was disappointing that there was absolutely no guest/ customer service. All inclusive is terrible and confusing along with the processes and systems the hotel has. Such a shame for a property that could be amazing. A let down for our family holiday and won’t return in future.

10/10 Excellent

Verified traveller

Travelled with family

5 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love it the hotel is nice .

Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with family

30 Aug 2022

Liked: Property conditions & facilities, room comfort

4 night stay

Family resort. feels like 1000's of people there. Crowded. If that does not bother you, ok place. Noise at night from pool or karioki irritating.

Stayed 4 nights in Aug 2022

2/10 Terrible

athanasios

23 Jul 2022

Stayed 5 nights in Jul 2022

8/10 Good

Anna

Travelled with family

2 Sept 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, near many attractions

We had a nice stay, the room was clean and breakfast plentiful. My only gripe is with the beach -- the dried seaweed should be cleaned out daily.

Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group

14 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family

8 Aug 2021

Liked: Cleanliness, property conditions & facilities, room comfort

Good food, nice rooms can be recommended

The food was good and the rooms were nice and the sunbathing facilities were good IF you managed to get a sun bed. There were just little things that could have been better such as, 2 times we had problems with our room key and needed a new one, we had all inclusive and should have beennable to have soup when arriving late, but that wasn’t so. The map of the property is not very discriptive.etc. But all in all, a nice place to stay

Stayed 2 nights in Jul 2021

2/10 Terrible

I

7 Aug 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

The rooms were dirty , doesn’t look anyrhing like the pictures. Staff are extremely rude. It feels like 3 star not 5 star.

Stayed 4 nights in Aug 2021

6/10 Okay

Verified traveller

27 Jul 2021

Liked: Cleanliness, property conditions & facilities

Rooms are not 5 star

The rooms are not 5 star. Super small, no mini bar, only an empty fridge and pretty basic. The other installations (swimming pool and restaurants) are good in general.

Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

6 Jul 2021

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Stayed 3 nights in Jul 2021

8/10 Good

SAGI

10 Oct 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Oct 2020

8/10 Good

Verified traveller

21 Oct 2019

Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family

1 Oct 2019

Disliked: Property conditions & facilities

I would like to start by saying that I never wrote a bad review in my life. But this is not a 5* star hotel. We were all SO DISAPPOINTED, that we requested our money back so we can go to a different hotel, but it was non refundable.. The pictures online look much better than what it actually is. The furniture and most things in the hotel are very old. You don’t feel like u came to a luxury hotel. The service is not 5 star. U have to ask for basic things that should be included in the room. In addition, you have to put £10 deposit per beach towel. You have to pay for bed/beach umbrella on the beach that is part of the hotel. I would say, that the hotel upgraded our room, which was still not to par what so ever. Overall, if you want to go to a 5 star hotel, and enjoy the room and hotel facilities, this is not the place for you. If you are just looking for a place to sleep and will be out and about most of the day, the place is fine.

Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group

26 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities

I love this place, and the excellent buffet. I just wish the AC in my room worked. The fan works but no cold air.

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

23 Aug 2019

Stayed 5 nights in Aug 2019

10/10 Excellent

J Y

21 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and good facilities

Overall it was very good and family friendly place. I will come back here again in next year.

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

19 Aug 2019

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

7 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect vacation- we love this resort!

We had a fantastic stay! This was our second time at Porto Platanias hotel and spa. The staff were warm and welcoming especially Anastasia. We had a beautiful room with a sea view and private pool which was great for cooling off. We were surprised with lively welcome touches such as wine fresh cut fruit and cakes brought to our room. Dining as we looked out towards Theodorus island was incredible and the dining room staff were attentive and professional, especially Vassily. The food was simply delicious and even better than our previous visit. It's a small miracle I didnt gain 5 kilos! Greek night was a true experience. Bed was comfortable and shower pressure was fine. We had some problem with the air conditioner not cooling but upon complaint the reception promptly sent soneone to fix it. Only drawback was loud noise at night from poolside games like air hocky tables. Had a wonderful massage by George at the spa.

Stayed 5 nights in Aug 2019

10/10 Excellent

Katie, United Kingdom

Travelled with partner

1 Jun 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Reception staff are lovely and friendly! The hotel is beautiful and has many sunbeds by the pool so we always had a lovely spot. The hotel is situated on the busy shopping street of Platanias which is great as there were lots of cute boutiques, shops and really great restaurants along the road. There is a huge variety of breakfast foods at Porto Platanias and the restaurants in the hotel is really good value and tastes lovely too! The spa is big but some facilities were not working properly and the manager there was not too helpful. My massage therapist, Sophia, was great!

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

22 Oct 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 5 nights in Oct 2018

2/10 Terrible

J Y

28 Aug 2018

Disliked: Staff & service, property conditions & facilities, room comfort

Double chexk actual hotel website.

Nothing like what I saw in hotel. Com I choose the family maisonette and in that photo has kitchen and living room n sitting area. Hotel gave me other maisonette family room with pool view With my disable mum I chose expensive room with little kitchen. Food is everage.and used left over as well. Beach front is the highlight of this hotel. Hotel front desk staffs aren't very friendly at all. Never use this hotel. Pay almost £2300 I am so unhappy Over all

Stayed 6 nights in Aug 2018