Porto Platanias Village

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Dates

January 2025

February 2025

Outdoor pool, pool umbrellas, pool loungers

Couples treatment room(s), sauna, steam room, body treatments

Breakfast, lunch, dinner served; international cuisine

Overview
Prices
Location
Amenities
Policies

Very good

Popular amenities

Parking available

Bar

All-inclusive

Pool

Breakfast included

Gym

Explore the area

Platanias, Platanias, Crete Island, 73014

Platanias Square
3 min walk
Platanias Beach
4 min walk
Indian restaraunt authentic
1 min walk
Chania (CHQ-Ioannis Daskalogiannis)
35 min drive

Room options

Superior Studio (Triple)

20 sq m
Studio
Sleeps 3
2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

Superior Apartment, 1 Bedroom

45 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 4 Single Beds

Premium bedding, in-room safe, desk, soundproofing

Standard Apartment, 2 Bedrooms

45 sq m
2 bedrooms
Sleeps 4
2 Double Beds OR 4 Single Beds

About this property

Elegant beach aparthotel and outdoor pool

At Porto Platanias Village, spend the day relaxing on the nearby beach or pampering yourself at the aparthotel's full-service spa. Each apartment features a kitchenette with a fridge and a stovetop, plus free WiFi and a flat-screen TV with satellite channels. Conveniences include a sitting area and a coffee/tea maker, and guests will appreciate thoughtful touches, such as dressing gowns and slippers.

Porto Platanias Village offers 200 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

3 outdoor tennis courts and a water park (surcharge) with waterslides are featured at the aparthotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

During your stay at Porto Platanias Village, you're just a quick walk from Agia Marina Beach. Enjoy features like free breakfast and free WiFi in public areas, plus 2 coffee shops/cafes. This luxury aparthotel has 200 apartments over 2 floors. Free WiFi and a kitchenette are available in each apartment.

Each apartment offers a kitchenette, a balcony or patio and a sitting area
Free buffet breakfast offered
Free WiFi
Drinking and dining options include 2 coffee shops/cafes, a restaurant, a poolside bar and a bar/lounge
Self-parking available for a fee
Splash around at the water park with a waterslide or swim in the outdoor pool
Indulge with body scrubs, massages or body wraps at the spa
Services include babysitting, a free children's club and a lifeguard on-site
On-site recreation includes 3 outdoor tennis courts, a 24-hour gym and a playground
Just a 3-minute walk from Platanias Square and 6 minutes on foot from Agia Marina Beach

Some rates at Porto Platanias Village are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Porto Platanias Village such as a water park (surcharge) and a complimentary children's club.

Free breakfast is served. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury aparthotel also offers an outdoor pool, a children's pool and outdoor tennis courts. For a fee, parking is available.

Guests are served a free buffet breakfast.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

On-site venue No. 2 – This restaurant specialises in Mediterranean cuisine and only serves lunch.

All-inclusive details

All-inclusive room rates at Porto Platanias Village are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Russian

Property amenities

Beach

Sandy beach nearby
Beach loungers
Beach towels
Beach umbrellas

Pool/Spa

Body scrubs
Body wraps
Couples treatment rooms
Facials
Full-service spa
Lifeguards
Manicures/pedicures
Massage
Outdoor pool
Pool loungers
Pool umbrellas
Sauna
Spa treatment rooms
Steam room

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Uncovered parking on site (EUR 5 per day)

Family friendly

Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Playground

Kitchenette

Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Hob
Refrigerator

Dining

Free buffet breakfast
2 coffee shops/cafes
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli

Bedrooms

Premium bedding

Bathroom

1 private bathroom
Dressing gowns
Free toiletries
Hair dryer
Shower
Slippers
Towels provided

Living spaces

Separate sitting area

Entertainment

Flat-screen TV with satellite channels

Outdoor areas

Balcony/patio
Garden
Picnic area
Terrace

Laundry

Dry cleaning/laundry service
Laundry facilities

Work spaces

Computer station
Conference space
Desk
Meeting rooms

Comfort

Air conditioning

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Services and conveniences

24-hour front desk
Concierge services
Grocery/convenience store
Housekeeping (daily)
Luggage storage
Phone
Porter/bellhop
Safe
Safe at front desk
Tour and ticket assistance
Vending machine

Location highlights

In a historical district
In an entertainment district
Near the sea

Things to do

24-hour gym
3 outdoor tennis courts
Arcade/game room
Bicycle rentals
Billiards/pool table
Children's pool
Free children's club
Free supervised activities for children
Water park
Waterslide
Bicycle rentals nearby
Scuba diving nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Fire extinguisher

General

2 floors
200 units
4 buildings
Banquet hall
Bicycle rentals
Garden
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Uncovered self-parking fee: EUR 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a first aid kit

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Porto Platanias Village Aparthotel

Porto Platanias Village

Jasmine Village Hotel Platanias

Porto Platanias Village Resort Crete - Chania

Porto Platanias Village Hotel

Porto Platanias Village Platanias

Porto Platanias Village Aparthotel

Porto Platanias Village Aparthotel Platanias

Porto Platanias Village Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

Kelly

Travelled with family

8 Sept 2024

Liked: Cleanliness

Disliked: Room comfort

It's a 3.5 star hotel not 5 stars

The breakfast buffet definitely poor for a 5 star hotel, I was expecting fresh juices, only had pork, same 3 fruit options everyday and dry pastries. The beds were the worse, soo low, very uncomfortable and they make noises. The shower was tiny as well argh. And then one receptionist lady (Ioanna) if I remember her name correctly, wanted us to pay extra for parking just because, to qoute her "ooh because 5 euros is such a lot of money that you cannot pay it". Even though the hotel rule is, 1st day of parking is free and this was advised to us prior by another receptionist lady, I wish I remembered her name, because she was lovely with such a beautiful smile. She recommended us a local restaurant and we had an amazing experience at that restaurant. Ooh and then showers behind the reception horrible, there was water everywhere on the floor with a little space where men, women and children are supposed to get ready showers and dress up, anyone that walks can see you. Literally no privacy at all whatsoever. Overall the aesthetics of the hotel outside is 4* but the rooms and food 3*, I'm glad we didn't choose half board.

Stayed 5 nights in Sep 2024

6/10 Okay

Mark

Travelled with group

26 Aug 2023

Liked: Room comfort

The breakfasts were of poor quality products

Stayed 1 night in Aug 2023

10/10 Excellent

Tina

Travelled with family

20 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Aug 2023

8/10 Good

Adam

Travelled with family

6 Aug 2022

Liked: Cleanliness, amenities, property conditions & facilities

Very clean and modern , good food for adults but very poor for children , Not enough sun beds for the amount of people at the hotel

Stayed 4 nights in Jul 2022

4/10 Poor

William

Travelled with group

2 Aug 2022

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

The grounds are beautiful but the room was a catastrophe. I had a one bedroom room for $350 per night. The room was tiny, the beds were the typical 2 tiny twin beds stuck together. If the mattresses were descent it would be ok but you literally would sink in the mattress. There is also no tv in the living room and the whole room was no more than 250 sq feet or 25 square meters. Do not waste your hard earned money here on a crap room. I stayed up the road at 2 other hotels for roughly a third the cost and they were the same size with nicer finishes and descent normal queen size mattresses.

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with partner

29 Sept 2019

Liked: Cleanliness, property conditions & facilities

The property was lovely, very clean and well maintained, the pool area is nice an spacious. It’s nice not to be in a high rise hotel! The food on the other hand I would not recommend this for all inclusive! Bed and breakfast at best! It’s jusy not at a 4* standard of all inclusive. The post mix and beer was not a brand so they didn’t taste great. If you are all inclusive the drinks are a self serve machine which also has a beer pump, most of the time the beer came with floating white bits in. I don’t think the lines get cleaned very often. We ended up buying drinks from the shop to be on the safe side! Staff were ok, although a lady had fallen down the stairs and we stayed with her as the staff didn’t seem interested which I think is appalling, 4 people staying at the hotel stayed with her until the ambulance arrived, hotel staff only came to tell us when the ambulance was here. All in all we waited approx 2 hours, maybe they could benefit from first aid training!

Stayed 7 nights in Sep 2019

4/10 Poor

Rachel

30 Aug 2019

Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family

20 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff, lovely swimming pool, nice clean room. Breakfast was Ok - more cereal options would have been nice.

Stayed 7 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with group

18 Aug 2019

Liked: Cleanliness, staff & service

We booked a double bedroom apartment that was supposed to be 45 sqm with a superb view overlooking the area. It is not even a 30 sqm apartment, with a very limited view on the wall separating the resort from the back road!! We explained to the Reception and the reply was that the hotel is fully booked! Nice area and staff but paid 500€ for a room worth 200!!

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

10 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Porto Platanias village

Very nice hotel with many pools. Good for children. Nice and polite staff. Close to the beach, shopping and restaurants. The hotel restaurant has excellent food.

Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

17 Sept 2018

Holiday

Lovely hotel, rooms were pleasant and always clean. Staff were friendly. We only had breakfast at the hotel but the food was nice and there was loads of options

Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

17 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel I've stayed in Greece! The pool is really nice and the restaurant also serves very good food. The only disadvantage is that I wish their pool bar serves food as well, then I would stay whole day by the pool. Location is great, right at the one side of the busy platanias street. Also 5 minutes walk to the beach. Staffs are very nice and friendly. Couldn't recommend more of this hotel!

Stayed 8 nights in Sep 2018

10/10 Excellent

Mina, Melbourne

14 Sept 2018

An amazing holiday

Platanias village hotel offers great amenities Rooms are spread amongst beautiful gardens with ocean view balconies. The staff were very welcoming and helpful to the very last day. The access to the beach resort is an absolute bonus and we thoroughly enjoyed the Sunday Greek dinner in the roof garden with plenty of Cretan delicacies and the usual Cretan hospitality. Would definitely stay again.

Stayed 4 nights in Sep 2018

10/10 Excellent

Catherine, London UK

26 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to beach

We had the fortune to stay in Platanias Village, a separate site to the beach resort, but could easily access the other. The village really feels like one. A small reception with very friendly and helpful staff. And we were taken from there to our room on an electric buggy. They were very helpful in rearranging one of the rooms so that my twin teenagers were able to share one of them, I had a really nice double room to myself. The rooms were kept very clean and tidy every day - even after we slept in a couple of times! The rooms all feel like an apartment, with a small kitchen area and doors that open to the outside rather than being along a corridor. The layout of the village is a design of rambling pathways, some a little on the steep side but lifts are available to each level. All the pathways are beautifully landscaped with flowering plants, thyme and trees.We stayed as B&B guests as we prefer to find local restaurants to eat at (and we found very good ones). So we took advantage of the extensive breakfast buffet, pretty much most things you could hope for - fresh breads, fruit and salads. And if you wanted it the cooked food look okay. Between the two resorts there are several swimming pools to chose from, all with small shops where you can buy drinks, snacks, lilos plasters etc etc. The only thing is that, if you have to buy food from the bar/restaurants, it is quite pricey. And we did venture to the beach and found it too crowded for us. A great and relaxing experience

Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

5 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2018

8/10 Good

Helen, Caulfield

31 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

27 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Hotel is in a great location is very well laid out. would recommend to anyone looking for a little more room than the normal European sized hotel room.

Stayed 2 nights in May 2018

8/10 Good

Carl, London

14 Oct 2017

Liked: Cleanliness, property conditions & facilities

Great if you like large, well run hotel complexes

Platanias village resort is one of two "sister" hotels, adjacent to one another, but divided by the coast road. The sister hotel was the Porto Platanias, which is located closer to the beach, however the distance from the sea is marginal, perhaps an additional 3 minute stroll from the village resort. Both hotels complexes are very large, but well appointed. The village resort has one large pool whereas the Porto resort has several smaller ones. Both complexes appear to be relatively new, probably around 10 years old or less, but the feel of the Village hotel is more relaxed as there are plenty of open spaces and "cobbled" walkways whereas the Porto hotel feels somewhat maze like with small piazzas and underpasses throughout If you like spending your holiday on a hotel complex then this may be the place for you as both resorts are well run and offer everything you need - BUT the hotels are set right in the middle of a very commercialised tourist area - and you will see little of the real Crete if you chose to stay at these resorts. It is possible to walk up the mountain to the old village if you wish to do so, (I would recommend this) - but in order to escape the tourist shops, cocktail bars and such, it is necessary to rent a car as the tourist area is extensive. That said the beach was nice, with several beach bars serving good food at reasonable prices. The snorkeling and diving options were worth the money as the sea is beautiful and unspoilt.

Stayed 7 nights in Oct 2017

10/10 Excellent

Alison

17 Sept 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed and Friendly Resort

Solo 40 year old holidaymaker/Sept 9th to 16th 2017/studio room (up to 3 PAX). Porto Platanias Villiage is a well thought out, recently developed resort, sister to Porto Platanias Beach Resort. Together they have a variety of amenities to suit all clients - gym, spa, pools, shops, restaurants, play areas, car park, etc. The Village had a restaurant that served a buffet style breakfast and lunch. I opted to use the restaurant at the Beach Resort for lunch and stayed at the Village for breakfast as I had booked it for the week. The pool at the village was of decent size, with enough beds for the people during my stay. A medium-sized towel is provided 3 times per week for the sunbeds with a 10EUR deposit. I bought a large towel at the shop to cover more of the bed. The room I had was small; it was ok for one person, but I would've been disappointed if I'd have needed to share. The decor was new and the room cleaned daily. Platanias, as a resort, is a typical holiday resort, with plenty of shops and restaurants. It's 40 minutes from Chania and there are plenty of taxis. The staff at the resort were very helpful and friendly, in particular, Nina and Irini. In all, I'd be very happy to stay there again, though would possibly try the rooms at the Beach Resort.

Stayed 7 nights in Sep 2017

10/10 Excellent

Verified traveller

25 Aug 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Week

We had an amazing week at Platanias Village! Great location, very clean, friendly and helpful staff. We couldn't have asked for more!

Stayed 4 nights in Aug 2017

6/10 Okay

majida, London

23 Aug 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a four star hotel

Never ever in my life have I stayed in a hotel (even as a teenager in hostels) where beds have casters, so whenever you move, the bed moves with you, the mattresses are so uncomfortable, I am not even going to mention the pillows. We were halfboard, the food is plentiful but repetitive, so you get fed up eating the same thing again and again, another matter feta cheese doesnt go with every dish even lasagna and pasta. We paid extra for sea view, not worth it at all, as the hotel is not high, the view is obstructed with roofs, ugly antennas, satellite dishes, water tanks...

Stayed 14 nights in Aug 2017

10/10 Excellent

Westy, Maidstone

21 Aug 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in great location

We were upgraded on arrival from a 1 bedroom apartment to a 2 bedroom apartment which was great. The apartment was fairly spacious, clean with plenty of storage and 2 separate balconies. The kitchen area was very small but had a fridge and 2 ring hob. There were not many plates, only 3 cups and 4 glasses and you would struggle to self cater here, no sharp knife or chopping board. It was fine for us to prepare sandwiches for lunch. We bought a corkscrew/bottle opener as there wasn't one. Might be an idea to bung one in your suitcase ! We also ended up buying washing up liquid, dishcloth and tea towel but all very cheap to buy locally. Ou apartment was in a great location on the second floor facing the back with views up the hill, very quiet except for the cicadas. The pool was lovely, warm and quite big. We tended to use the sun beds on the grassy area which was a bit more spacious. We only ate in the restaurant for breakfast and this was fantastic, with a huge variety, from fruit, to pastries and pancakes, cooked and cold meats, even salad! Fruit juice very watered down but everything else very good. Fresh coffee delicious. Platanias beach is a short walk, 5 minutes away. Nice sandy beach with good snorkelling by the rocks. Boat trips go from the small port. There are a good variety of restaurants to choose from, along the main road, down by the beach and up in the old part of town. Our favourites were Meteoron and Viigli at the top and Waves on the beach.

Stayed 10 nights in Aug 2017

8/10 Good

Michael

10 Aug 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort in great condition. Clean, nice breakfast buffet. The frequent AC shut off throughout the day can be annoying. Have to reset manually. No food options on site during day unless you have the all inclusive package.

Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

7 Aug 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The warmth of the staff makes this hotel. Cleanliness was second to none. Would only encourage a separate pool snack menu for those that don't want 'All inclusive'. Also, desserts would be nice in the cocktail bar. We often came back to the hotel of an evening and wanted a dessert with coffee to sit and relax with.

Stayed 11 nights in Jul 2017