Hotel Alexandra

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Alexandra

Exterior
Lunch, dinner served; Regional cuisine, al fresco dining
Interior entrance
Reception
Suite | Living area | Flat-screen TV, toys, books

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Spa
  • Parking available

Explore the area

Map
Bahnhofstrasse 17, Plauen, SN, 08523
  • Rathausturm
    5 min walk
  • Luther Church
    6 min walk
  • Church Lutherkirche Plauen
    6 min walk
  • Hof (HOQ-Hof-Plauen)
    38 min drive

Room options

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Suite

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Hotel Alexandra

Hotel in Plauen with sauna and spa services
Along with a restaurant, this hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, Access to hot tub and self parking.
Hotel Alexandra offers 72 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. This Plauen hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Hotel Alexandra, you're just a quick walk from Rathausturm. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Royal
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Just a 5-minute walk from Rathausturm and 6 minutes on foot from Luther Church
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Alexandra offers its guests Access to hot tub and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1345 square feet (125 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at Hotel Alexandra. For a fee, parking is available. A complete renovation of Hotel Alexandra was completed in January 2021.

Smoking is allowed in designated areas at this 4-star Plauen hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Royal – This restaurant specialises in Regional cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Le Café – This café specialises in Regional cuisine and only serves breakfast. Open daily.
Blue Bar – This bar specialises in Regional cuisine and only serves dinner. Open selected days.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 9.50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 7 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Blue Bar
  • le Café
  • Royal

Things to do

  • Bicycle storage
  • Books
  • Sauna
  • Spa tub

Family friendly

  • Baby toys
  • Children's toys
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,345 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 26.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7 per person
  • Covered self-parking fee: EUR 9.5 per day
  • Pet fee: EUR 5 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 26.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Alexandra Plauen
Hotel Alexandra Plauen
Hotel Alexandra Hotel
Hotel Alexandra Plauen
Hotel Alexandra Hotel Plauen

Hotel Alexandra Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 53 out of 159 reviews" "
Rating 8 - Good. 72 out of 159 reviews" "
Rating 6 - Okay. 26 out of 159 reviews" "
Rating 4 - Poor. 5 out of 159 reviews" "
Rating 2 - Terrible. 3 out of 159 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pedestrian zone
Staff were friendly, room was clean. The only short fall is that since the hotel is located at pedestrian zone, I had difficulty to find the back road to hotel parking even with a gps
Stayed 1 night in May 2018

8/10 Good

Barbara, England

Liked: Cleanliness, property conditions & facilities, room comfort
I had stayed there before.
I had stayed there before. I found staff rather grumpy - at the reception and at the breakfast. Items on breakfast table and counter were not replaced. Some plates on counter looked 'tired' and coffee on table was not checked if empty.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Finding the parking can be challenging.
Stayed 1 night in Aug 2017

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable night
over night stop on way from Munich to visit a facility in the area. The address is a restricted road so if driving out Weststrasse in the sat nav and then follow the signs for the hotel as this will ead you to the rear of the hotel and the car park. Staff were very friendly and helpful and the food was good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel convenient for city centre.
Spacious and clean hotel. Room was quite a good size with more than 1 chair to sit in. Breakfast was fine, what you would expect for a hotel of this class. Car park a little difficult to find but no problem once you know where to go.

8/10 Good

Michael, Lingfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel, like going back in time
A nice hotel decorated in a dated style but the decor was not old. Helpful staff. We had the window open as it was quite warm and there was a lot of different noise throughout the night.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star, but hard to find the hotal
They need to publish directions as to how to drive to their hotel. We had a GPS (NAVI) but reached a dead end street at the tram tracks. About an half hour later we found on-street parking and walked to the entrance. Hotel receptionist directed us to their parking area. WONDERFUL room, food, WAITER, and breakfast! We will return and try to remember directions to the parking area.

10/10 Excellent

Larry, Covington, KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somehow I missed the driving directions to approach the hotel, and a "trial and error" method took quite awhile due to the streetcar-blocked routes that surround the hotel. Their website shows this but for some reason I failed to print the map. A bigger caution note maybe good.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities
Ich kenne das Hotel schon lange. In den Fluren wurde neuer Belag ausgelegt, alles ist okay. Was in meinem Zimmer/ 301 noch zu ändern wäre.Ausbau der Badewanne es ist ziemlich hoch.
Stayed 2 nights in Aug 2024

10/10 Excellent

Klaus

Stayed 1 night in Aug 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

kalle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unikt spännande hotel. Tyvärr saknas ac eller liknande så fönstret va tvungen att va öppet för att få lite ventilationen tyvärr fick vi rum ut mot vägen/ Staden så högljut från spårvagnar/bussar mm. Frukosten va väldigt bra. Minus för att man får betala p-avgift vi hittade inte hotelt först så ställde oss i ett näraliggande p-hus som kostade 10e hotelet tar 5e.
Stayed 1 night in Jul 2024

8/10 Good

Hans-Jürgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 1 night in Jul 2024

6/10 Okay

Nathalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war sehr sauber und schön. Das Personal war sehr zuvorkommend und freundlich. Leider wurde der sehr positive Eindruck geschmälert, weil mehrere Männer die ganze Nacht vor dem Hotel Lärm gemacht haben (laute Musik, alkoholisiertes lautes Reden,…). Auch wenn das Hotel nichts dafür kann, macht es das Schlaferlebnis fast unmöglich.
Stayed 1 night in Jul 2024

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Brigitte, Erbach

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gut
Stayed 1 night in Jul 2024

8/10 Good

Hans

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Venlige personale, hjælper straks med muligheder. Gode parkeringspladser.
Stayed 1 night in Jun 2024

8/10 Good

Rosemarie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel hat ein äußerst freundliches Personal. Die Wünsche bei der Buchung wurden erfüllt und das Zimmer war ruhig, aber sehr klein. Die Betten und Kissen entsprechen keinem 4 Sterne Niveau. Die Matratze war an der Seite kaputt das Kopfkissen zu dick und das Bett zu schmal. Die Bettrückwand war nur an die Wand gelehnt. Vom Frühstück waren wir auch etwas enttäuscht.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Andreas

Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 3 nights in Mar 2024