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Be Playa Hotel Boutique & Rooftop Bar

4.0 star property

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Photo gallery for Be Playa Hotel Boutique & Rooftop Bar

Master Suite | Jetted bathtub
Outdoor pool, pool umbrellas, pool loungers
Interior
Master Suite | In-room safe, desk, blackout curtains, iron/ironing board
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Playa del Carmen, QROO
  • Quinta Avenida
    ‪2 min walk‬
  • Mamitas Beach
    ‪6 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

  • 45 sq m
  • City view
  • Sleeps 3

View all photos for Standard Suite

Standard Suite | In-room safe, desk, blackout curtains, iron/ironing board

Standard Suite

  • 35 sq m
  • Sleeps 3

View all photos for Master Suite

Master Suite | In-room safe, desk, blackout curtains, iron/ironing board

Master Suite

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Rooftop terrace

The Palm at Playa

  • Pool
  • Hot tub
  • All-inclusive
  • Parking included
4.0 out of 5, Very good, (1003)
The price is €111
for 1 room
includes taxes & fees
26 Mar - 27 Mar
The Palm at Playa

About this property

Be Playa Hotel Boutique & Rooftop Bar

Hotel with a 24-hour front desk, steps from Quinta Avenida
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and concierge services are on-site.
Be Playa Hotel Boutique & Rooftop Bar offers 23 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bathrobes. 32-inch LCD televisions come with cable channels.

Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Be Playa Hotel Boutique & Rooftop Bar. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Asian cuisine while dining at Sushi Club
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Quinta Avenida and 6 minutes on foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at the boutique Be Playa Hotel Boutique & Rooftop Bar. The hotel can provide concierge services and wedding services.

This 4-star Playa del Carmen hotel is smoke free.

Sushi Club – This restaurant specialises in Asian cuisine and serves lunch and dinner.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) during limited hours on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sushi Club

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Be Playa Hotel Boutique & Rooftop Bar

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be Playa Hotel Boutique & Rooftop Bar offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • There is no hot water on site.
  • Pets and service animals are not allowed on site.

Property is also known as

Be Hotel Playa
Be Playa
Be Playa Hotel
Hotel Be Playa
Be Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Be Playa Hotel Playa del Carmen
Be Playa Playa del Carmen

Be Playa Hotel Boutique & Rooftop Bar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 445 out of 800 reviews
Rating 8 - Good. 202 out of 800 reviews
Rating 6 - Okay. 81 out of 800 reviews
Rating 4 - Poor. 32 out of 800 reviews
Rating 2 - Terrible. 40 out of 800 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Regina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated. Dirty. Toilet kept clogging. Shower didn’t work correctly. Elevator wasn’t working. Definitely not a 4 star hotel
Stayed 5 nights in Nov 2024

4/10 Poor

Mandy

Disliked: Staff & service, property conditions & facilities
Old and a bit dingy. Funny smell in the room. Got a good price because the elevator was down but would not be ok paying more.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. Premium room and services for a fraction of the cost. The rooms were spacious and very clean. The staff very friendly. Elevator wasn’t working and no parking, but for the location, the price, the decor and everything else, it was still a 10/10 for me
Stayed 3 nights in Dec 2024

6/10 Okay

Chad

Disliked: Property conditions & facilities
Disappointed
I have stayed here before over past 3 years 3 or 4 times .The maintenance and updates have suffered .First the elevator wasnt working ,and no one to help ,if i didnt expect an elevator,that is ok but had to carry 5 bags up the stairs ,thankfully only 1 flight for me .The silicone around shower floor was old and cracked and water leaked all over floor ,the toilet quit flushing within 30 minutes .The overall condition of the room needed attention .Bed was acceptable although also could use a new mattress soon .Rooftop bar had no food because of elevator (understandable).Service was good for what they have to work with .location is good .Probably wont stay there again .
Stayed 1 night in Nov 2024

8/10 Good

PATRICK JR

Liked: Cleanliness, amenities
I had a great stay, Other than the elevators not working, it was great. The pool was clean. The Jacuzzi was great, And it’s close to 5 street
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricio

Travelled with partner
Liked: Amenities
Too bad they don’t have parking available.
Stayed 1 night in Oct 2024

2/10 Terrible

Mohamed

Stayed 1 night in Sep 2024

6/10 Okay

Vieille

Liked: Cleanliness
The rooftop bar was never opened during my stay. The administration kept telling me the bartender should be there but it wasn’t.
Stayed 2 nights in Aug 2024

4/10 Poor

Jason

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Significant maintenance issues
AC was broken. Tub was broken. Very very noisy well into the night. Couldn't open patio door because if noise which made the broken AC even worse. Comfortable bed and nice shower. Otherwise wouldn't return.
Stayed 1 night in Jul 2024

2/10 Terrible

Lilia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture was old, small tv, found roaches, noise from music on roof and no second lock on doors.
Stayed 2 nights in Jul 2024

4/10 Poor

Sebastian

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at, everything walkable from the hotel. We have stayed here a few times. The breakfast is exceptional.
Stayed 3 nights in Jun 2024

6/10 Okay

Armando

Travelled with group
Liked: Amenities
Disliked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Rudeina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am even surprised that Expedia keeps this hotel on its list, let alone advertising this hotel as a four-star hotel. This is completely false advertising. The hotel is terrible in both cleanliness and condition. It is dirty, with cobwebs (that were not new) and cockroaches. I booked it in a rush, trusting that it was a four star hotel. If there was any rating less than edible, I would have chosen it. I called Expedia immediately after one night, and they reimbursed me for all expenses once I showed them pictures of
Stayed 5 nights in May 2024

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 7 nights in Jan 2024

8/10 Good

Alistair

Travelled with partner
Liked: Staff & service, property conditions & facilities
Was a decent hotel with some issues. We checked in on a Saturday, third floor room and the elevator was out of service. Was told it was fixed only for us to then get stuck in the elevator. We checked out Monday and the elevator was still out of order. Not fun lugging your luggage up and down 3 floors. The rooftop pool looked like it had not been cleaned recently. Oily haze and hair floating around made it unappealing. Went only once as it was not great.
Stayed 2 nights in Mar 2024

2/10 Terrible

Hadasa

Stayed 4 nights in Mar 2024

4/10 Poor

Emilia

Disliked: Staff & service
Stayed 2 nights in Feb 2024

2/10 Terrible

Maria

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel Ive ever stayed at. First, despite paying ovee $100/night for 2 travelers, staff only wanted to give me 1 room card and they never gave me a 2nd card because “they were short on cards”. They charged a fee for a dirty towel that could have been cleaned in the washer. And last, the music from upstairs was on until around 3 am and was so loud it felt like it was right outside the room.
Stayed 1 night in Feb 2024

4/10 Poor

RAMON

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The breackfast was bad, quite few options. The cleaning wa poor with cockruch present. The building AC was noisy all night.
Stayed 4 nights in Feb 2024

8/10 Good

John, Old Toronto

Ac was good! Bumped cold. Sushi resturant was very good downstairs . Pool was a little cold . Room was clean
Stayed 7 nights in Feb 2024

2/10 Terrible

Misael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Bita

Liked: Cleanliness
Stayed 2 nights in Jan 2024

2/10 Terrible

Moshud

Liked: Cleanliness, property conditions & facilities, room comfort
Bad staff
Hotel is nice and comfortable. The hot water stopped working the 2nd day. The hotel management said that they’ll issue a refund for that night. However, they went back on their words and didn’t give even a penny back. Terrible service
Stayed 2 nights in Jan 2024

4/10 Poor

Gabriela

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you are ok with arriving to no hot water & not being given the room you booked, staying here is for you. If you are ok with noise from the club until 4am, this is for you. They did move me rooms due to lack of hot water& shower had a missing door. pool is nice. Breakfast looked good- didn’t have any. Coffee- mediocre. Rooms-old. Staff- lady & older gentleman , kind.
Stayed 6 nights in Dec 2023