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Cache Hotel Boutique - Adults Only

3.0 star property
VIP Access

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Photo gallery for Cache Hotel Boutique - Adults Only

Terrace/patio
Casino
View from room
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
15 Avenida Norte Calle 10 Norte esquina, Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪3 min walk‬
  • Playa del Carmen Main Beach
    ‪9 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪12 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪269 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Suite, 1 King Bed, Balcony, Courtyard View

Standard Suite, 1 King Bed, Balcony, Courtyard View | View from room

Standard Suite, 1 King Bed, Balcony, Courtyard View

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Terrace, Partial Ocean View

Presidential Suite, 1 King Bed, Terrace, Partial Ocean View | In-room safe, individually furnished, desk, laptop workspace

Presidential Suite, 1 King Bed, Terrace, Partial Ocean View

  • 27 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Hot Tub, Pool View

Deluxe Studio Suite, 1 King Bed, Hot Tub, Pool View | In-room safe, individually furnished, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed, Hot Tub, Pool View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, Pool Access

In-room safe, individually furnished, desk, laptop workspace

Standard Double or Twin Room, Pool Access

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Hot Tub, City View

Junior Suite, 1 King Bed, Hot Tub, City View | In-room safe, individually furnished, desk, laptop workspace

Junior Suite, 1 King Bed, Hot Tub, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Pool Access

Standard Double Room, 1 King Bed, Pool Access | In-room safe, individually furnished, desk, laptop workspace

Standard Double Room, 1 King Bed, Pool Access

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Cache Hotel Boutique - Adults Only

Adults-only hotel with casino and free breakfast
Along with a casino, this smoke-free hotel has an outdoor pool and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a poolside bar and self parking.
Cache Hotel Boutique - Adults Only offers 26 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels. Rooms have partially open bathrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Cache Hotel Boutique - Adults Only. During your stay, you're just a quick walk from Quinta Avenida. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy local and international cuisine and pool views while dining at Caché restaurant
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Quinta Avenida and 9 minutes on foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A casino, an outdoor pool, and a terrace are also featured at Cache Hotel Boutique - Adults Only. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3-star Playa del Carmen hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to noon.
Caché restaurant – This poolside restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (USD 10 per day)
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Caché restaurant

Things to do

  • 50 slot machines
  • 8 gaming tables
  • Casino (1,600 square foot of space)
  • Outdoor pool
  • Sportsbook

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Accessible airport shuttle
  • Lift (107 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from April 29 2025 to May 1 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.76 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: USD 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Cache Hotel Boutique - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cache Boutique All Adult
Cache Boutique All Adult Playa del Carmen
Cache Boutique Hotel
Cache Hotel
Cache Hotel Boutique
Cache Hotel Boutique All Adult
Cache Hotel Boutique All Adult Playa del Carmen
Cache Hotel Boutique Adults Playa del Carmen
Cache Hotel Boutique Adults
Cache Boutique Adults Playa del Carmen
Cache Boutique Adults
Cache Adults Only Del Carmen
Cache Hotel Boutique Adults Only
Cache Hotel Boutique - Adults Only Hotel
Cache Hotel Boutique - Adults Only Playa del Carmen
Cache Hotel Boutique - Adults Only Hotel Playa del Carmen

Cache Hotel Boutique - Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 300 out of 654 reviews
Rating 8 - Good. 203 out of 654 reviews
Rating 6 - Okay. 92 out of 654 reviews
Rating 4 - Poor. 17 out of 654 reviews
Rating 2 - Terrible. 42 out of 654 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are the best! Great free breakfast, rooms are nice, just 3 blocks to 5th Avenue bars and restaurants and 4 blocks to the beach.
Stayed 14 nights in Jan 2025

10/10 Excellent

Jeremy, HUDSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little boutique hotel just steps from 5th ave. The pool and bar was always busy, such a great atmosphere. The room had everything we needed and we couldn't believe how nice it was for the price. We'll be back
Stayed 1 night in Jan 2025

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was great. The pool area was good. Very walkable area.
Stayed 3 nights in Jan 2025

10/10 Excellent

STAV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had great time staying here… friendly staff, good location, great breakfast :)
Stayed 5 nights in Jan 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is nice on there, dancing Tuesdays Live music, nice bar attention, sefe , free breakfast 😋 big breakfast 😋
Stayed 3 nights in Jan 2025

6/10 Okay

Peter Mark

Travelled with partner
Liked: Cleanliness, staff & service
Just spent a week at Caché Boutique Hotel. Location is good, 2 short blocks to Wal Mart, a short walk to the nightclub section of La Quinta. Was not noisy at night except Thursday night for some reason. I could hear a nightclub pumpin till after 3am. The hotel has events regularly, almost every night but they all ended around midnight. The events were often semi-private events, there was a birthday party, French Canadian karaoke, a BBQ for a group of older Quebecois people. Etc. as a guest, it was a bit odd seeing all these private events in the space that is supposed to be yours… to be fair, we were welcome to join (I think), but everyone in attendance knew each other and we felt like the odd ones out. The free breakfast was a nice touch, but it’s basic and small, you can add and egg, cheese, bacon etc for an up-charge. Coffee was included but it was NOT good coffee. One thing to keep in mind is that this hotel does not provide drinking water, which I found odd. I’ve been to playa many times, every hotel I’ve stayed at provides drinking water daily. Even more budget hotels. It was a little annoying but wal mart has giant bottles of water for pretty cheap. Which begs the question, why not just include it for the guests? The building is showing its age, but the beds were comfortable, cleaning staff did a great job. Room was ok. Overall our stay was good.
Stayed 8 nights in Jan 2025

6/10 Okay

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise the disco below until 12sm but that doesn't mean it's not for a younger crowd.
Stayed 1 night in Jan 2025

8/10 Good

adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jan 2025

10/10 Excellent

stav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in playa del Carmen !

this is not my first time staying at this hotel, it located at a great central location , as I don’t like to stay on the Quinta Avenida as it is very loud, comfortable bed and pillows , hot water 24/7(you’ll be surprised how many hotels does have cold water). Ice staff and great breakfast . Definitely recommend.
Stayed 9 nights in Jan 2025

10/10 Excellent

Gustavo Germa

Stayed 3 nights in Dec 2024

10/10 Excellent

Nubia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you, it was a great experience, in love with the town and the location for The hotel
Stayed 4 nights in Jan 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Hotel room was very very basic but clean. We were only staying one night so it wasn’t really a big deal. Enjoyed the rooftop bar and restaurant and the live music. However, very loud club music started after the band and went until after 11:00. The place is small so I doubt there was any room that would have been quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2025

6/10 Okay

Dino

Disliked: Cleanliness, staff & service, property conditions & facilities
Decided to try this hotel due to location and 24 hr reception as i got in late 1st room full of smoke had to change then second room huge massive window facing elevator you hear every person using it bed sheets had stains had to sleep on a towel which didnt look the greatest either 8 am start hearing loud bursts tried to dismiss it after 15 mins exhausted i checked outside my room to find staff popping new years balloons honestly the one brightside is their breakfast and coffee which i dont normally take i paid extra to add but was well worth it and server was nice so he got tip maid aswell
Stayed 1 night in Jan 2025

2/10 Terrible

nitin kumar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of worst thing about property is that , they are showing on beach in photos , they should show actual area in photo of property of hotel, it looks like on beach but when u reach on the hotel its like a bar nothing else because in the nught you cannot sleep all the time have too much noise , people do not clean even you say to reception. At receptio nobody is available all the time. Worst experience of my life after visiting 43 countries
Stayed 2 nights in Dec 2024

2/10 Terrible

Blanca

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible stay noisy couldn’t sleep
Stayed 1 night in Nov 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service

Young Party People Only

In Mexico one cannot drink the tap water and hotels always offer a couple of bottles of water so you can brush your teeth, but not this one! You have to run out and find a tienda and buy your own water! The window coverings are blinds that let in all the nightlights and it’s a party place so the boom boom music too. Great place for young people I’m guessing but not us old folks.
Stayed 1 night in Dec 2024

10/10 Excellent

Joanne

Stayed 1 night in Dec 2024

10/10 Excellent

stav

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location , kind crew. Breakfast was great .
Stayed 5 nights in Dec 2024

6/10 Okay

Bardia

Liked: Cleanliness
Pros: - Free breakfast but - Great central location - Nice pillows - Good air conditioning Cons: - Very noisy at nights playing loud music until around 12:30-1:00am. - Very low water pressure in the bathroom - No safe in my room. - No fridge in my room. Had to ask for it
Stayed 7 nights in Dec 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, large rooms, helpful staff.
Stayed 1 night in Dec 2024

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was to stay here 3 nights. Checkin was easy, but I had to take my luggage up a flight of stairs to even get to the elevator. Once I got to my room I noticed the door had looked like it had previously been kicked in. The room smelled terrible and I could tell they tried to use air freshener which made me sick to my stomach. The room was very old and the ceiling was caving in. The closet was made of particleboard so it was falling apart. The bottom of the shower was brown and nasty, but to top it off the sheets had stains on them. I went to the front desk and the lady came to take a look and when we got to the room the cleaning lady had just finished in my room. I pulled back the bed to show the lady the sheets and the stains were no longer there. I knew there was no way for her to clean the room and change the bed in that amount of time so I pulled all the sheets back and the cleaning lady just turned the stains to the bottom of the bed. The sheets were not just stained because I ran my hand over it and the spots were crusty. Also, I booked a non smoking room and cigarette smoke was coming through the vent. The music at the bar was so loud there is no way to get a decent night of sleep. The lady at the front desk offered me another room so we went to look what was available and it wasn’t any better. I checked out and went to another hotel. She did not refund me my money and basically said I was out of luck. I have pics to prove all of this. Avoid this place!
Stayed 3 nights in Dec 2024

8/10 Good

Maria

Liked: Staff & service, amenities, property conditions & facilities
The owner and staff are very helpful and itself it's clise to the playa.
Stayed 7 nights in Dec 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel endroit, a proximité de tout a pied, une belle équipe attentive a nos besoin et très disponible. Plusieurs activités sur place. Je vous recommande!
Stayed 3 nights in Dec 2024

10/10 Excellent

Leanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024