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Chablé Maroma

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chablé Maroma

2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Hot tub, steam room, body treatments, aromatherapy, hot stone massages
Hot tub, steam room, body treatments, aromatherapy, hot stone massages
Exterior
Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • On private beach
  • Pool
  • Bar
  • Pet-friendly
  • Breakfast included
  • Parking included

Explore the area

Map
Carretera Federal Cancún - Tulum, Km. 51 Punta Maroma, Playa del Carmen, QROO, 77710
  • Maroma Beach
    1 min walk
  • Himitsu Restaurant
    16 min walk
  • ADO Terminal Alterna Playa del Carmen
    21 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    39 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Treetop Pool Villa

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Treetop Pool Villa

  • 107 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity pool villa

Serenity pool villa | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Serenity pool villa

  • 112 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Villa, 3 Bedrooms

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Presidential Villa, 3 Bedrooms

  • 540 sq m
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Treetop Double Pool Villa

Treetop Double Pool Villa | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Treetop Double Pool Villa

  • 107 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Jungle Pool Villa

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Jungle Pool Villa

  • 107 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Villa, 3 Bedrooms (Grand)

Presidential Villa, 3 Bedrooms (Grand) | In-room dining

Presidential Villa, 3 Bedrooms (Grand)

  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Similar properties

Exterior

Banyan Tree Mayakoba

On private beach
Pool
Spa
Pet-friendly
4.9 out of 5, Exceptional, (1000)
The price is €1,651
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Banyan Tree Mayakoba

About this property

Chablé Maroma

Luxury resort on the beach, with 2 outdoor pools
Catch some rays on Chablé Maroma's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Chablé Maroma offers 70 accommodations with private plunge pools and free minibar items. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

A private beach and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Chablé Maroma. During your stay, you're just a quick walk from Maroma Beach. Enjoy features like free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free valet parking
  • For dining with a beachfront location, stop by BU´UL, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body wraps, body scrubs or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and a sauna
  • Steps from Maroma Beach and 10 minutes by car from Cirque du Soleil Boutique at Vidanta Riviera Maya
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with umbrellas and beach club on site (surcharge). At Chablé Maroma, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury resort also offers an attached winery, a health club and a sauna. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen resort is smoke free.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 11:00 AM.
BU´UL – This beachfront fine-dining restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
RAW BAR BY BU´UL – This bar is located on the beach. Guests can enjoy drinks at the bar. Open daily.
KABAN – This poolside restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
POOL BAR – This bar is located on the beach. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered valet parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BU´UL
  • KABAN
  • POOL BAR
  • RAW BAR BY BU´UL

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach club
  • Beach yoga
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Rowing/canoeing
  • Sauna
  • Water sports equipment
  • Winery

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Living room
  • Private plunge pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Cobblestone flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 32.75 per pet, per night
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 330 per vehicle (return, maximum occupancy 5)
  • Pet fee: USD 32.75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Chablé Maroma offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chablé Resort Maroma Playa del Carmen
Chablé Maroma Playa del Carmen
Chablé Resort oma l Carmen
Chablé Maroma Resort
Chablé Maroma Playa del Carmen
Chablé Maroma Resort Playa del Carmen

Chablé Maroma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 107 out of 133 reviews" "
Rating 8 - Good. 12 out of 133 reviews" "
Rating 6 - Okay. 10 out of 133 reviews" "
Rating 4 - Poor. 2 out of 133 reviews" "
Rating 2 - Terrible. 2 out of 133 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, amazing staff, stunning property.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gustavo

Stayed 1 night in Jul 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

8/10 Good

JASON A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien, se nota que están mejorando la administración y atención al cliente. La comida si necesita una mayor atención ya que los precios están muy altos, para la comida que te sirven que no está muy buena en general. Nosotros no tenemos problema con pagar comida cara, pero que realmente esté buena para que uno disfrute lo que está pagando.
Stayed 4 nights in May 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, better than pictures, fantastic service and wellness experience. Food is amazing too
Stayed 5 nights in May 2024

8/10 Good

Raúl Maurico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful to walk through and the suite was quiet and very lovely to stay in. However, we could look at the pool suite diagonal from us so had guests been staying there, it would not have been private for either guests. Small bamboo or grass walls attached to the corner of the pools would easily solve that problem, similar to the ground suites. The staff, especially in the restaurants and around the pool, are the nicest people and we enjoyed getting to know some of them. Service was excellent throughout the resort. Be prepared for a windy beach and higher than normal costs for food and drinks except beer was more reasonable. Purchase alcohol at the airport or on your way to the resort. Overall, a wonderful place to put your feet up for awhile, guests mostly keep to themselves so this is not a party place but a place to relax and rejuvenate. The resort offers limited transportation choices which are costly so be prepared to look for alternate choices. We used the resorts transportation at $390 USD (book well in advance) and it was really nice but there are more affordable ways to get to and from.
Stayed 7 nights in May 2024

10/10 Excellent

ASHLEY

Stayed 2 nights in Apr 2024

10/10 Excellent

Helga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful, beautiful and amazing staff
Stayed 6 nights in Mar 2024

6/10 Okay

Edgar

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
The pool is beautiful, sadly the service at the pool ends early and then nobody is there to bring anything. I believe they need more staff and better prepare the staff to be to the level they want, at some times it felt like there was no head no leader to organize the team.
Stayed 4 nights in Feb 2024

10/10 Excellent

laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch everything. Very service oriented with helpful and friendly staff, lovely well maintained rooms and property, great food, great white sand beach with nearby reefs. No complaints other than a couple mornings, the folks below us used up all the hot water for the shower before us but other than that, had no issues. Very relaxing and serene setting away from the other resorts that border each other in this part of the Yucatan. At times it felt like we had the beach all to ourselves. Saw lots of wildlife on the property encouraged by the still wild areas around it - coatis, raccoons, capybaras and many different types of birds. The coatis will enter your room if you aren’t careful. I was in the bathroom for 2 minutes and left the door to the patio open and discovered one had gotten on top of the dining table in that time.
Stayed 3 nights in Feb 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at this hotel was on par with some of the nicest restaurants in downtown chicago…truly impressive (compared to Nizuc and Banyan Tree for reference ..this is many levels above in quality). This on top of the serenity of the grounds annd there villa and welcoming staff. All were absolutely exactly what you need if you are looking to unplug and hit peak relaxation.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ari

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet. Exclusive. Very nice beach!
Stayed 3 nights in Oct 2023

10/10 Excellent

Victoria

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just pure beauty. Everyone who works here is phenomenal. A gem of a place and an unforgettable experience. Thank you all. <3
Stayed 3 nights in Sep 2023

6/10 Okay

Yoloxochitl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not worth the price
Chable is an amazing luxury Mexican brand. I have been at the Merida property and even though it is expensive it exceeded my expectations; thatch’s why I wanted to meet their Quintana Roo property.This other property is very nice, however it does not justify the high price, especially because there are so many outstanding resorts in the area.
Stayed 4 nights in Aug 2023

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2023

2/10 Terrible

genna

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2023

10/10 Excellent

Andrzej, Fort Dodge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Renis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chablé Maroma is an amazing place. The staff is outstanding. Nice restaurants. Great place for a family or couples…highly recommended!!! Thanks!
Stayed 4 nights in Aug 2022

10/10 Excellent

Julie MarieCook

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! The daily breakfast that was included was absolutely delicious! We highly recommend the French fries and guacamole pool side as well. Luis, our pool side attendant and Aram, our concierge, were top notch, along with everyone else that works there! Our only challenge was we weren’t aware it was a cashless resort, so we weren’t able to break our big bills for individual tips. We recommend you bring small bills ($1’s and $5’s) for tipping purposes!
Stayed 6 nights in Jul 2022

6/10 Okay

Lawrence

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful relaxing property the only thing I would say that it is expensive. You are literally charged for everything
Stayed 5 nights in Jul 2022