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The Caribbean Sun Apart Suites

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Caribbean Sun Apart Suites

Family Apartment | Terrace/patio
Point of interest
Point of interest
Lobby
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
5ta Avenida, No. 156, Entre calle 4 y 6, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Calle 12
    ‪5 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪10 min walk‬

Room options

View all photos for Family Apartment (6)

In-room safe, desk, blackout curtains, iron/ironing board

Family Apartment (6)

  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Apartment (Econo Xtudio)

Standard Apartment (Econo Xtudio) | In-room safe, desk, blackout curtains, iron/ironing board

Standard Apartment (Econo Xtudio)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Xtudio Balcony Breakfast Included

Xtudio Balcony Breakfast Included | In-room safe, desk, blackout curtains, iron/ironing board

Xtudio Balcony Breakfast Included

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment, Balcony

Comfort Apartment, Balcony | In-room safe, desk, blackout curtains, iron/ironing board

Comfort Apartment, Balcony

  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Family Apartment (4)

Family Apartment (4) | In-room safe, desk, blackout curtains, iron/ironing board

Family Apartment (4)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Hotel Maya Turquesa - Playa del Carmen

Pool
Breakfast included
Kids pool
Free WiFi
3.4 out of 5, (290)
The price is €60
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Hotel Maya Turquesa - Playa del Carmen

About this property

The Caribbean Sun Apart Suites

Hotel with free breakfast, steps from Quinta Avenida
This smoke-free hotel features a rooftop terrace, concierge services and express check-in. Free continental breakfast and free WiFi in public areas are also provided. Additionally, express check-out, tour/ticket assistance and multilingual staff assistance are on-site.
The Caribbean Sun Apart Suites offers 10 air-conditioned accommodations with a safe and coffee/tea makers. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Cable televisions are provided. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at The Caribbean Sun Apart Suites, you're just a quick walk from Quinta Avenida. Enjoy features like free breakfast and free WiFi in public areas, plus a rooftop terrace.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Quinta Avenida and 3 minutes on foot from Playa del Carmen Main Beach
Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at The Caribbean Sun Apart Suites. You'll have access to the outdoor pool at a partner property.

This 3-star Playa del Carmen hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 11:30 AM.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in stairways (110 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [5ta. Av. esquina con Calle 6 Nte.]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property's beach club is 600 yards (550 metres) away.

Access methods

Lockbox, private entrance

Pets

  • Pets and service animals are not allowed at The Caribbean Sun Apart Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 4 years old or younger stays free per registered adult when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to 5ta. Av. esquina con Calle 6 Nte.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.

We should mention

  • One child aged 4 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at The Caribbean Sun Apart Suites.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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The Caribbean Sun Apart Suites Hotel
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The Caribbean Sun Apart Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 75 out of 204 reviews" "
Rating 8 - Good. 62 out of 204 reviews" "
Rating 6 - Okay. 21 out of 204 reviews" "
Rating 4 - Poor. 24 out of 204 reviews" "
Rating 2 - Terrible. 22 out of 204 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Stayed 4 nights in Sep 2024

4/10 Poor

Vitoria Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff: friendly, kind Neat and tidy room
Stayed 2 nights in Aug 2024

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Karina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is a great place for a getaway or for locals. Not worth a whole week. You're in the 5ta ave so there is so much to do great location. The rooms are cute loved my little apartment. The staff in person are very helpful and kind. The check in/out system works like an airbnb. Most communication is done through whatsapp. The hotel is right next to a club so the music will not stop till exactly 3am it is super loud. It will make your room shake. Hotel does not include lunch I don’t know why it was offered in my vacation package so that was misleading. The included breakfast is only juice, coffee, and toast. You have to pay for extra for a cooked meal but the food is great. The pool and breakfast is in another hotel it is walking distance like 5 min. Its a nice stay if you would like to vacation on a budget. Thank you!
Stayed 7 nights in Jul 2024

8/10 Good

BISMA

Liked: Cleanliness, staff & service
Amazing area on 5th avenue, everything is walkable. Restraunts, beach and much nore. My shower head the water was just very very slow. Everything else was very good. For this price its an excellent option.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
The room was fine and great location but we were out all the time.
Stayed 1 night in Jun 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy at night time, very loud from next door techno "music"
Stayed 26 nights in May 2024

10/10 Excellent

syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place for the money
Stayed 4 nights in Apr 2024

6/10 Okay

Amanda

Travelled with family and small children
Liked: Cleanliness
The location is great, right on 5th Ave. There is a bar right next store, like share a wall close and it’s loud. So loud that I think my heart was beating to the base of each song. It was hard to hear each other inside our own room. It stops dead at 3am. If you check in late (after 3pm) you have to walk about 300 m down the road to another hotel location to get the keys. Breakfast is not at the location, it’s down 5th ave (out the front doors to the left) at another hotel location. I’m assuming that’s the pool location as well. The actual door to the apartments is super hard to find. There’s no sign, it’s just small letters above the door but it’s beside a tequila store and a silver jewelry store. If you have questions you have to use What’s App to communicate with staff but they’re quick to respond.
Stayed 6 nights in Mar 2024

2/10 Terrible

Andre

Disliked: Property conditions & facilities
Stayed 17 nights in Feb 2024

6/10 Okay

DAVID

Travelled with family
Liked: Cleanliness, staff & service
super noisy . night club opens until 3am .BEFORE 3am impossible to sleep. Now we know no5 ave is busy and noisy street and this hotel is just attached to night club 2- it took one hr for us to find the hotel this problem already mentioned but not fixed . Hotel name on the wall not easily seen . why not put a bigger sign !!! for tourist comfort please. 3-no toilet air ventilation (vent) 4 - for breakfast must go other hotel ‘ 5 internet and tv very slow
Stayed 5 nights in Dec 2023

6/10 Okay

Waldemar

Liked: Staff & service
Disliked: Property conditions & facilities
Laud, next to a night club
Stayed 1 night in Dec 2023

8/10 Good

Michael, Boerne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great price and location but the music is super loud from the clubs and you can’t go to sleep early. The loud music stops around 3am and then there’s another 20-30 minutes of loud singing and yelling.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Spanish-speaking but very nice.
Stayed 4 nights in Oct 2023

6/10 Okay

Clifford

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Tough to get keys, difficult to locate staff but great location and large rooms
Stayed 5 nights in Oct 2023

2/10 Terrible

Carl

Stayed 1 night in Aug 2023

2/10 Terrible

ADRIAN, dallas

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Showed up 7/11/23 at arnd 4pm. Was directed to the bldg across to check in... well... there is no one to check us in. Some security lady made us wait with no update who will check us in. Very disappointing.... waited almost an hour in the heat and cramped entryway. I felt we were scammed...messaged them but no response. Working on getting my refund thru travelocity now.

8/10 Good

Ana

Travelled with partner
Liked: Staff & service, amenities
Nice place
Stayed 4 nights in Mar 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean good location But don’t plan to go sleep early There is a noisy bar that goes on Till 3:00am
Stayed 4 nights in Nov 2022

2/10 Terrible

Daniel

Travelled with group
Disliked: Staff & service, room comfort
Not same pictures
There was no WIFI and no hot water
Stayed 1 night in Apr 2022

4/10 Poor

Orlando V

Liked: Staff & service
Disliked: Amenities
Beware - right next to a 2nd story club - super super loud, walls shaking loud. You will get no sleep there. no internet, poor cooling in bedroom, otherwise ok. There are no refunds here, make sure you read the small print. I had to move for peace of mind and lost 5 days rental fees, they didn't offer an alternative even though they own mlultple locations. Expedia was no help in resolving this. Photos make this place look better than it is.
Stayed 7 nights in Mar 2022

6/10 Okay

Krista

Travelled with partner
Liked: Cleanliness, staff & service
Great location on 5th Ave - easy walking distance to shops and restaurants. The unit is very noisy at night and feels like you are going to sleep inside a nightclub The direction to check-in was not clear and we needed help from the store below on where to go.
Stayed 1 night in Feb 2022

10/10 Excellent

Andres Jesus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing, they really made a big impact on our stay. They are very helpful and available 24/7. Emmanuel went above and beyond to help us. The room is really nice with a great view, close to the main bars and a walk to the beach. Would definitely recommend to anyone and would book with them again if we ever go back to Playa del Carmen.
Stayed 7 nights in Feb 2022

10/10 Excellent

Arturo

Travelled with family, Travelled with family and small children
It was a good area very centric
Stayed 6 nights in Jan 2022