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Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 8 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

During your stay at Grand Maya by Dicasi RM, you're just a quick walk from Paradise Beach. Free WiFi in public areas, 19 restaurants and 4 bars are available.

  • Free Wi-Fi in some public areas
  • Drinking and dining options include 19 restaurants, 2 coffee shops/cafes and 4 bars/lounges
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a private beach
  • Steps from Paradise Beach and 11 minutes on foot from Maroma Beach

Property Features

A private beach is featured. Grand Maya by Dicasi RM offers its guests an outdoor pool and a children's pool. There are 19 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. Grand Maya by Dicasi RM also features laundry facilities and a lift. This 3-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 6 levels
  • 19 dining venues
  • 4 bars or lounges
  • 2 coffee shops
  • Built in 2003
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed

Internet

Available in some public areas: Free WiFi

Room Amenities

Grand Maya by Dicasi RM offers 20 air-conditioned accommodations with a hairdryer and free toiletries. This accommodation is furnished with double sofa beds. Select Comfort beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.

  • Select Comfort beds
  • Pull-out sofa bed
  • Flat-screen television
  • Luxury bedding
  • Pillow options
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Bistro Bleu – On-site bistro.

The Burger Custom Made – On-site family restaurant. Open daily.

Gong – On-site fine-dining restaurant. Open daily.

Balché – On-site family restaurant. Open daily.

Quinto – On-site family restaurant. Open daily.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 5:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 25

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Grand Maya by Dicasi RM

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed

Hotel Names

  • Grand Maya by Dicasi RM Hotel
  • Grand Maya by Dicasi RM Playa del Carmen
  • Grand Maya by Dicasi RM Hotel Playa del Carmen

You should know

  • Pets and service animals are not allowed on site.
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