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Grand Riviera Princess - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Grand Riviera Princess - All Inclusive

Ping pong, music library
Kayaking
Reception
On the beach, white sand, sun-loungers, beach umbrellas
Exterior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Hot tub
  • Breakfast included
  • Parking included

Explore the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    ‪5 min drive‬
  • Gran Coyote Golf
    ‪6 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower | Free minibar, in-room safe, desk, blackout curtains

Suite With Jacuzzi and Outdoor Shower

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout curtains

Super Saver

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Room

Children’s theme room

Family Room

  • 59 sq m
  • Sleeps 5

View all photos for Room

Room | View from room

Room

  • 59 sq m
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View) | Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Pool Access (Pool View)

  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies) | Free minibar, in-room safe, desk, blackout curtains

Suite (with 2 Jacuzzies)

  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

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Grand Sunset Princess - All Inclusive

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, (2570)
The price is €356
for 1 room
includes taxes & fees
18 Feb - 19 Feb
Grand Sunset Princess - All Inclusive

About this property

Grand Riviera Princess - All Inclusive

Luxury property on the beach, with 12 outdoor pools
Catch some rays at the beach or spend the day relaxing at Grand Riviera Princess - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Change of towels is available on request
Grand Riviera Princess - All Inclusive offers 674 accommodations with free minibar items and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

6 outdoor tennis courts, a health club and a water park (surcharge) are featured at the property. 12 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Grand Riviera Princess - All Inclusive 's great beach location. During your stay, you'll be within walking distance of Playa Xcalacoco. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Buffet Verde, one of the property's 9 restaurants and 9 bars/lounges
  • Splash around at the water park or swim in the indoor and 12 outdoor pools
  • Indulge with hydrotherapy, massages or aromatherapy at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes 6 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the beach and the clean guestrooms
  • 11 minutes by car from Quinta Avenida and 7 minutes from El Camaleón Mayakoba Golf Course
Grand Riviera Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Riviera Princess - All Inclusive , you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars and 9 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a water park (surcharge), a complimentary children's club and a children's pool. Self parking is free.

This 5-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 11:30 AM. The property hosts a free manager's reception daily.
Buffet Verde – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Hacienda – This theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Vaquería – This theme restaurant specialises in local and international cuisine and only serves dinner. Reservations are required. Open daily.
Mamma Mia – This theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Fondue – This theme restaurant only serves dinner. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Verde
  • La Fondue
  • La Hacienda
  • La Vaquería
  • Mamma Mia

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Kayaking
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,425 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Riviera Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1645 out of 3488 reviews
Rating 8 - Good. 881 out of 3488 reviews
Rating 6 - Okay. 477 out of 3488 reviews
Rating 4 - Poor. 247 out of 3488 reviews
Rating 2 - Terrible. 238 out of 3488 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

HARJINDER

Liked: Staff & service
Room was havibg smell of water leakage. Internet issues etc
Stayed 3 nights in Nov 2024

10/10 Excellent

Catherine Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

V Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice to have an upgrade, the food was really good, staff friendly. We will definitely stay again. I loved all the animals around the property
Stayed 2 nights in Oct 2024

6/10 Okay

Liza

Travelled with partner
Liked: Cleanliness, staff & service
The food was super bland. Not much flavour as all. Also had a house keeper walk into the room with the do not disturb sign on so that’s concerning why that happens.
Stayed 7 nights in Oct 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very beautiful resort the cleanliness of the rooms need improvement

10/10 Excellent

Hanspeter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 12th visit to the Grand Riviera Princess, and it just keeps getting better! From the moment we arrived, Karla Jasso, who is part of the concierge team, made sure our check-in was seamless. Her attention to detail and warmth made us feel truly welcome and set the tone for another amazing stay. Every time we come, she goes above and beyond to make it special for us. We would also like to give a special mention to Manuel Ortiz at the bar. His cocktails are incredible, and he always adds a unique twist that keeps us coming back. His friendly attitude and passion for his craft truly make a difference. Thank you, Grand Riviera Princess team, for yet another memorable vacation! We can’t wait to return.
Stayed 10 nights in Oct 2024

6/10 Okay

Claribel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal no tiene buen trato con el turista
Stayed 7 nights in Oct 2024

8/10 Good

Lee W, Mohnton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was beautiful, enjoyed the private bar and the vip seating on the beach. Abundance of towels are commendable. Things to improve on, internet on beach could be better, not steady signal. Specialty restaurants could be approved on. Overall, would definitely come back!!
Stayed 6 nights in Oct 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2024

4/10 Poor

Stephane

Stayed 12 nights in Oct 2024

10/10 Excellent

Rommel Fadriquela

Stayed 4 nights in Oct 2024

10/10 Excellent

Pavlo, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked everything, especially the service and staff. The only thing that bothered me was that the hostel doesn't monitor people smoking in non-designated areas.
Stayed 7 nights in Oct 2024

10/10 Excellent

daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever
Stayed 4 nights in Oct 2024

8/10 Good

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The food was very good. Need painting and our room has a bad smell in the bathroom. The AC was more or less.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark Hadley, Vernon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 7 nights in Oct 2024

10/10 Excellent

dejan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best
Stayed 10 nights in Oct 2024

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love the wildlife, fauna and flora is beautiful.
Stayed 7 nights in Oct 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really friendly
Stayed 7 nights in Oct 2024

10/10 Excellent

Jason

Stayed 7 nights in Oct 2024

8/10 Good

rodica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Erin

Travelled with partner
Liked: Cleanliness, staff & service
We got a room with a swim up option which was great. Our room was located by the party pool, so it was very loud all day long. The beach and access were wonderful. Enough loungers that you didn’t have to rush out in the morning to claim one. The food was terrible. We only had 1 decent meal out of the 5 restaurants that we ate at. I would not stay here again solely based on the food.
Stayed 5 nights in Oct 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing All Inclusive Resort
Upon arrival, the service was great, the staff were all friendly, helpful, and informative. When arriving they make sure to get you and your luggage checked in quickly, so you’re able to enjoy your stay as possible. Drinks, food, shows and service were wonderful. They also have a shuttle ($4/per person) to take you down to Playa Del Carmen, an endless streets of vendors, restaurants and shops. Beach access and a ton of activities + excursions (at an extra costs). Great choice for an all inclusive!
Playa Del Carmen
Play Del Carmen // Beach Access
Playa Del Carmen // Beach Access
Grand Riviera Princess (Room/Pool Area)
Stayed 7 nights in Oct 2024

10/10 Excellent

Maria, Lawndale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was super first time, we had dinner at Chill out a beautiful experience, Luis the waiter served us and Hugo the manager approached us, they served us well, everyone greeted us very kindly, we made a reservation at Vaqueria Gracia, the waiters were all attentive, Barsai served us, then we went to eat Mama Mia and there Jose served us very attentive, Angela served us very cheerful she was Miso, in the Buffet we had Kristel who came from Family a very nice experience. We went to the game room very attended
Stayed 4 nights in Oct 2024