HOTEL WINDAY PLAYA DEL CARMEN

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for HOTEL WINDAY PLAYA DEL CARMEN

In-room safe, blackout curtains, free WiFi, bed sheets
Junior Room | In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets
Terrace/patio

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Free WiFi

Explore the area

Map
LOTE 1 y 2, MZ 133 Colonia Zazil-Ha, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    9 min walk
  • Playa del Carmen Main Beach
    9 min walk
  • Mamitas Beach
    9 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    9 min drive

Room options

Deluxe Studio Suite

  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

Family Studio Suite

  • City view
  • Sleeps 6
  • 3 Queen Beds

Basic Studio

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Basic Studio

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Junior Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Junior Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe Double Room

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Deluxe Studio Suite

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Room

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Basic Room

  • Sleeps 3
  • 1 Large Single Sofa Bed

Similar properties

About this property

HOTEL WINDAY PLAYA DEL CARMEN

Hotel with a rooftop terrace, a short walk to Quinta Avenida
This smoke-free hotel features an outdoor pool, a rooftop terrace and a 24-hour front desk. WiFi in public areas is free.
HOTEL WINDAY PLAYA DEL CARMEN offers 47 accommodations with a safe and blackout curtains. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
During your stay at HOTEL WINDAY PLAYA DEL CARMEN, you're just a quick walk from Quinta Avenida. Enjoy features like free WiFi in public areas, plus an outdoor pool and a rooftop terrace.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach
As a guest of HOTEL WINDAY PLAYA DEL CARMEN, you'll find an outdoor pool and a rooftop terrace. Public spaces have free WiFi.

This Playa del Carmen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and outdoor lighting
Front desk staff will greet guests on arrival.

Property is also known as

Winday Del Carmen Del Carmen
HOTEL WINDAY PLAYA DEL CARMEN Hotel
HOTEL WINDAY PLAYA DEL CARMEN Playa del Carmen
HOTEL WINDAY PLAYA DEL CARMEN Hotel Playa del Carmen

HOTEL WINDAY PLAYA DEL CARMEN Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 65 reviews" "
Rating 8 - Good. 21 out of 65 reviews" "
Rating 6 - Okay. 8 out of 65 reviews" "
Rating 4 - Poor. 5 out of 65 reviews" "
Rating 2 - Terrible. 8 out of 65 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly hotel, a short walk from the action of 5th Ave.
Stayed 1 night in Jan 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Easy check-in and extremely friendly staff.
Stayed 1 night in Jan 2024

6/10 Okay

Todd

Liked: Property conditions & facilities
Decent Hotel
The room was nice and the hotel was clean but the location was a bit far from the activities.
Stayed 7 nights in Dec 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No privacy and no hot water
I booked this hotel after doing multiple others across Mexico and this was not a good experience. First of all, the shower was cold and the receptionist didn’t offer to change us to another room after explaining that it happens in some of the rooms of the hotel. I had to take 2 cold stone showers. Bed was small but ok. Sheets were really slim and no option to have something more blankety. Privacy is horrible as the house keeping lady entered the room WITHOUT knocking on the door in the morning before check out time while we were intimate in the bed ! Had been traveling in a lot of country including one where the living standard is kinda poor like Haiti or Zimbabwe and this was one of the most uncomfortable place I’ve ever been so far.
Stayed 1 night in Dec 2023

2/10 Terrible

Evgenii

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
I had to pay more at the table.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Miguel

Stayed 1 night in Aug 2023

6/10 Okay

jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was excellent. I just wish they would give you a towel in better condition
Stayed 3 nights in Aug 2023

8/10 Good

cynth

Liked: Staff & service
basic and clean
Stayed 1 night in Aug 2023

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the room and location. It is next to essentials and the touristy area. The only thing i didnt like was Zumba at the park every other day at 7:39AM PST/7:30PM PST that wakes you up in i think whatever room you’re in . Had to eat out everyday because the fridge is very small and no microwave (not sure if they have rooms with bigger fridge and microwaves/cooking areas. The restaurant downstairs is good. It is about 11-15$USD/order with a drink
Stayed 1 night in Jul 2023

6/10 Okay

Darren

Most rooms were very clean. Some rooms had low pressure hot water, Some were normal. Tile flooring made it sound like a dormitory
Stayed 1 night in Jul 2023

4/10 Poor

Darren

Liked: Cleanliness
Booked a following reservation. Left my stuff in the room. They booked another client in my room and left my stuff in the room. Then I had to pick up my stuff and go to another room. They found a client to pay $5 more. All the headaches it caused me..for $5.
Stayed 1 night in Jul 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Decent location. Clean. Nice bed. Clean shower. Everything works like it should. Nice cafe below too...:)
Stayed 1 night in Jul 2023

2/10 Terrible

Jennifer

Disliked: Staff & service, room comfort
Stayed 7 nights in Apr 2023

8/10 Good

Nallely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ventura

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2024

10/10 Excellent

Javier

Stayed 2 nights in Apr 2024

4/10 Poor

Ziannia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No había agua caliente, mucho ruido de los carros, la tele no se podía ver y le comentamos a la señorita de recepción y le valió no pudo resolvernos así como también se le comentó del agua caliente y tampoco dijo nada sobre ello ni resolvió. No lo recomiendo
Stayed 3 nights in Apr 2024

8/10 Good

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bueno, no está deteriorando la atención muy buena. Lo único que le fallo el el agua caliente, de ahí en fuera está excelente la ubicación.
Stayed 3 nights in Apr 2024

8/10 Good

Mariela

Xxx
Stayed 2 nights in Mar 2024

8/10 Good

miguel, Coruña

Stayed 5 nights in Feb 2024

10/10 Excellent

J. Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Mario Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuartos pequeños para lo que es, solo descansar
Stayed 1 night in Dec 2023

2/10 Terrible

JUAN

Business traveller
Disliked: Amenities
No me dan habitación, que no les aparece mi reserva
Stayed 1 night in Nov 2023

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023