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Hotel52

3.5 star property

Choose dates to view prices

Photo gallery for Hotel52

Outdoor pool, pool loungers
Interior
Outdoor pool, pool loungers
Staircase
Standard Room, 1 King Bed | In-room safe, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Housekeeping
  • Pool
  • Air conditioning

Explore the area

Map
Calle 52 entre 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪9 min walk‬
  • Quinta Avenida
    ‪11 min walk‬
  • Playa del Carmen Main Beach
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

In-room safe, iron/ironing board

Junior Suite, 1 Bedroom

  • 64 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board

Standard Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board

Standard Double Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, City View

In-room safe, iron/ironing board

Family Suite, 2 Bedrooms, City View

  • 78 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, iron/ironing board

Deluxe Quadruple Room

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, iron/ironing board

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel52

Beaux Arts hotel with spa services and 24-hour front desk
This smoke-free hotel features an outdoor pool, a swim-up bar and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, a 24-hour front desk and express check-in.
Hotel52 offers 83 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel52. During your stay, you're just a quick walk from Mamitas Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the swim-up bar
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Playa del Carmen Main Beach and Mamitas Beach
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the swim-up bar. WiFi is free in public spaces. An outdoor pool, spa services, and multilingual staff are also featured at Hotel52. The hotel can provide wedding services and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis.

This Beaux Arts Playa del Carmen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel52

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 30 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel52.

Property is also known as

HOTEL52 Hotel Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel Playa del Carmen

Hotel52 Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 250 out of 591 reviews
Rating 8 - Good. 194 out of 591 reviews
Rating 6 - Okay. 87 out of 591 reviews
Rating 4 - Poor. 28 out of 591 reviews
Rating 2 - Terrible. 32 out of 591 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had never been to Playa del Carmen before, it would have been nice to know that the pedestrian walkway to the central area was just left as you exit the hotel. I turned right and the area felt less safe as I was walking along the sidewalk. It is a great location for the price, once I realized how close it was to the pedestrian road. The staff are friendly and the hotel is very clean.
Stayed 2 nights in Nov 2024

6/10 Okay

Agne

Travelled with group
The lighting in the room is bery poor, it feels you are in a cave. Breakfast portions are very tiny.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashunta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 9 nights in Nov 2024

8/10 Good

Thia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I think I would have preferred a window not opening up to the lobby lights, but solid construction means it's quiet (except for the only window opening up above the lobby)
Stayed 1 night in Nov 2024

6/10 Okay

Jean

Travelled with family
Liked: Staff & service, amenities
Patio door will not lock, but this place was clean and the floors are made out of cement is not beautiful, but very clean The staff was very good I would go again:) Yo Quero, no problem
Stayed 2 nights in Nov 2024

2/10 Terrible

Israel

Stayed 2 nights in Aug 2024

6/10 Okay

Juan

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

8/10 Good

Yadhira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Karla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Looks just like the pictures rooms are small but comfty- good front desk service.
Stayed 7 nights in Jul 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was near the hotel area stores and the beach
Stayed 7 nights in Jul 2024

10/10 Excellent

BARTLOMIEJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garage
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and professional people working in the property
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good and professional people
Stayed 2 nights in Jun 2024

10/10 Excellent

Israel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect👌
Stayed 3 nights in May 2024

8/10 Good

Misty

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel service, great location, but...
The location of the hotel is great, in a more quiet part of the fifth street, very close to good restaurants and beach. The staff is generally great, except for the breakfast team. Unfortunately the breakfast is not great at all, very limited, and the breakfast staff is flat-out rude and have no standards for service. Would not recommend to pay extra for daily breakfast, the hotel should focus more on the rooms and guest service instead of trying to upsell breakfast, if this is not a priority.
Stayed 3 nights in May 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to stay in Playa
Stayed 6 nights in May 2024

10/10 Excellent

Norma, Yakima

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with 6 children we had the master suite 4 beds and 1 sofa bed , dinning table 3 bathroom the kids were super happy staff is friendly. With children what more can you ask for and price was in our budget.
Stayed 4 nights in May 2024

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

6/10 Okay

Alberto

Travelled with group
Liked: Staff & service, amenities
Wised we could’ve be able to check in before 3pm
Stayed 3 nights in May 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
We stayed at this hotel just one night before we went to our resort the next day. It was a clean, basic room. Quiet, and located close to many bars, restaurants and local markets.
Stayed 1 night in Apr 2024

10/10 Excellent

Gord

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the north end of 5th Ave. Convenient x close but not right on the avenue x a little distance from the noise x activity. Easy access to northbound 5th ave to public beaches (less known). Roof top cafe 👍, good food, very friendly. Roof top pool. Front lobby staff all very nice, accommodating. Great place for the rate. (Would like an in room mini fridge). 👍😁
Stayed 7 nights in Mar 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024