Hotel Paso del Mar Playa del Carmen

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Paso del Mar Playa del Carmen

Property entrance
Reception
Standard Double Room | Free WiFi, bed sheets
Standard Studio | Television
Exterior detail

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
15 Avenida, Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    4 min walk
  • Mercado Playa del Carmen
    4 min walk
  • Quinta Avenida
    4 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    5 min walk

Room options

Standard Single Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Studio

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Triple Room

  • 18 sq m
  • Sleeps 5
  • 3 Double Beds

Similar properties

About this property

Hotel Paso del Mar Playa del Carmen

Hotel in Playa del Carmen, a short walk to Playa del Carmen Main Beach
This smoke-free hotel features express check-in, tour/ticket assistance and free WiFi in public areas.
Hotel Paso del Mar Playa del Carmen offers 6 air-conditioned accommodations, which are accessible via exterior corridors and feature a ceiling fan. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Paso del Mar Playa del Carmen, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Playa del Carmen Main Beach and 4 minutes on foot from Quinta Avenida
Hotel Paso del Mar Playa del Carmen offers its guests tour/ticket assistance and express check-in. Public spaces have free WiFi.

This 3-star Playa del Carmen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (MXN 400 per day)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 400 per day (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code.

Property is also known as

Hotel Paso del Mar
Paso Del Del Carmen Del Carmen
Hotel Paso del Mar Playa del Carmen Hotel
Hotel Paso del Mar Playa del Carmen Playa del Carmen
Hotel Paso del Mar Playa del Carmen Hotel Playa del Carmen

Hotel Paso del Mar Playa del Carmen Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 14 reviews" "
Rating 8 - Good. 6 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 5 out of 14 reviews" "

5.6/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Dont stay there. You cant get in after 7pm. I had to rent another hotel room
Stayed 3 nights in Feb 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2020

8/10 Good

Ben

Liked: Cleanliness
Stayed 1 night in Dec 2019

2/10 Terrible

Francisco Jesús

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo único "bueno" es la ubicación céntrica, las habitaciones no tienen mantenimiento y la limpieza deja mucho que desear. El mobiliario esta en muy mal estado. El personal carece de amabilidad.
Stayed 3 nights in Apr 2024

8/10 Good

Jorge Alberto

Stayed 1 night in Aug 2023

6/10 Okay

Froylan

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Nov 2022

6/10 Okay

Luis

Travelled with group
Está dentro de una vecindad
Muy ruidoso, limpio, muy difícil de encontrar
Stayed 1 night in Apr 2021

6/10 Okay

Luis

Travelled with group
Cerca de 5ta avendida, zona no muy atractiva
Muy escondido, limpio, funcional
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
El cuarto olía mal, el baño estaba mal limpiado. Pedí la contraseña para el internet varias veces y nunca me entendió el señor de la recepción lo que necesitaba. A un costado del hotel hay otro hotel donde hay música en vivo por la noche y es complicado dormir con tanto ruido.
Stayed 1 night in Jan 2020

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima Posizione
Non è facilissimo da trovare in quanto l'ingresso è piccolo. Dal terminal Ado, continuare lungo l'avenida Juarez e all'altezza della Avenida 15 girare a destra, rimane a destra dopo poco. Comoda la posizione, vicino a tutti i mezzi di trasporto e col terminal dei collettivos di fronte. La pulizia è ottima e le stanze spaziose. Da implementare l'arredamento e la pressione dell'acqua, dal rubinetto usciva un piccolo rivolo. Il wi-fi ha funzionato poco o niente. Gli addetti alla reception sono gentili
Stayed 14 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

2/10 Terrible

andrzej

Disliked: Cleanliness, property conditions & facilities, room comfort
This is not a hotel ! Should not be on Hotels.com
This is may be 1 * .... Hotels.com shall check this property ASAP !!! Very poor hotel ... it is really not a hotel ... no water . bad smell old walls . bad paint very bad ... not a 3 *** !!!!
Stayed 1 night in Dec 2019