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Hotel Real del Mayab

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Real del Mayab

Exterior
Fridge
Exterior
Standard Apartment | In-room safe, free WiFi, bed sheets
Superior Double Room | In-room safe, free WiFi, bed sheets

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle 3 Sur #153, between Av. 10 y Av.15, Col. Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    3 min walk
  • Playacar Beach
    6 min walk
  • Playa del Carmen Maritime Terminal
    6 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    4 min walk

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets

Standard Double Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment

Standard Apartment | In-room safe, free WiFi, bed sheets

Standard Apartment

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

Hotel Real del Mayab

Hotel with a 24-hour front desk, a quick walk to Quinta Avenida
Along with self parking, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Hotel Real del Mayab offers 11 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Real del Mayab. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas, plus dry cleaning service and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Quinta Avenida and 11 minutes on foot from Central Square
As a guest of Hotel Real del Mayab, you'll find tour/ticket assistance, a garden, and laundry facilities. WiFi is free in public spaces. Hotel Real del Mayab also features dry cleaning/laundry services and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Playa del Carmen hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 3 per day)
  • Limited on-site parking

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

Hotel Real Mayab Playa del Carmen
Real Mayab Playa del Carmen
Hotel Real Del Mayab Riviera Maya/Playa Del Carmen, Mexico
Hotel Real del Mayab Hotel
Hotel Real del Mayab Playa del Carmen
Hotel Real del Mayab Hotel Playa del Carmen

Hotel Real del Mayab Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 213 out of 358 reviews" "
Rating 8 - Good. 115 out of 358 reviews" "
Rating 6 - Okay. 21 out of 358 reviews" "
Rating 4 - Poor. 4 out of 358 reviews" "
Rating 2 - Terrible. 5 out of 358 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and great value
Conveniently located about a 5 minute walk from the ADO bus station. Clean, comfortable, secure rooms. Friendly service. I liked that there was a safe in the room to keep valuables. It's in a quiet area , but close enough to easily get to bars and restaurants. The restaurant right next door serves a very good breakfast for a great price.
Stayed 2 nights in Jul 2024

8/10 Good

Karelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy limpio y personal muy amable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sanja

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very simple, clean and quiet hotel with great location.
Stayed 4 nights in Mar 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service
The staff was very good but the shower was terrible. Water pressure was low and it came out either very hot or cold no in between.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bob G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good, bed was comfortable and for being so close to the action was very quiet. Had a great stay.
Stayed 2 nights in Mar 2024

8/10 Good

Jana

Liked: Cleanliness
Just enough.
Nice stay, if you just want a clean room to sleep in. No hot water, but worked out ok, I was surprised I could take it. Lol. Very low wifi so can’t hook up Roku to tv. Bed was adequate. Best part, you walk out your door and your at everything. They say there’s breakfast but yet to find it. They do have a fridge hidden inside cabinet. Oh and a lovely bird hidden in tree within garden that caws everyday, that was cool! If need be would stay again.
Stayed 3 nights in Mar 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Olena

Liked: Cleanliness, staff & service
Stayed 10 nights in Nov 2023

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente staff , amigables y muy serviciales y muy limpio , muchas gracias
Stayed 2 nights in Nov 2023

2/10 Terrible

Norma

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing about the picture on rhe website terrible very disappointed
Stayed 3 nights in Aug 2023

10/10 Excellent

Cristhy

Liked: Cleanliness, staff & service, property conditions & facilities
All the necessary things we need for our activities.
Stayed 3 nights in Jul 2023

8/10 Good

Deepa

Travelled with family
Liked: Cleanliness, staff & service
Close to 5th avenue, beach is walkable. Only problem we had is the bathroom shower, water pressure is very very low.
Stayed 5 nights in Jun 2023

10/10 Excellent

Paula

Stayed 2 nights in Jun 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Minghui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay
Go location! The room is clean. I would like to return
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and warm staff and very accommodating. I had to store my luggage in their office so I could catch the very early tour to Chichen Itza. The staff waited until I returned at 10PM and finally checked in. They wanted to make sure I was settled and okay. What excellent and caring service! I would definitely stay again!!
Stayed 4 nights in Dec 2022

8/10 Good

Elena

Stayed 3 nights in Oct 2022

10/10 Excellent

yaling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite area, nice staff, cool ac, convenient location
Stayed 5 nights in Sep 2022

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for location
The staff was very helpful and accommodating! I was able to arrange an early flights, on-site parking was easy, and when the aircon in my room didn't work, they were able to switch me to a different room. This hotel was a great deal for the price: taxi stand right outside, and a quick 5 minute walk to the beach and 5th avenue.
Stayed 8 nights in Sep 2022

10/10 Excellent

Siddhartha, Elmhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked inside the main road, it's quiet, affordable and close to everything - bus, ferry, and the market. The receptionist is very helpful and she gave the best recommendations.
Stayed 2 nights in Jul 2022

10/10 Excellent

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a budget property one block from the main Ferry Station this place was excellent. It was super clean, very quiet, there was a water cooler nearby to refill our water bottles and the stuff was very friendly. We are also grateful for the early check-in although I'm sure that is not always available if they are busier. The front desk staff helped us booked a tour to Chichen Itza, as well. If we have another quick overnight or two in Playa del Carmen we would stay again.
Stayed 2 nights in Mar 2022

10/10 Excellent

chrissy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the bus stop and a short walk to the beach. Staff were friendly too.
Stayed 3 nights in Feb 2022

8/10 Good

Guadalupe, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to beach, shopping, dining and public transportation. Excellent staff and responsive to one's needs. If you don't mind the music from nearby establishments (evening hours), then this is a good place to stay. Very economical.
Stayed 11 nights in Feb 2022