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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Water park
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
11 restaurants, breakfast, lunch, dinner served; Mexican cuisine
10 outdoor pools, pool umbrellas, pool loungers
Water park

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly

Explore the area

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
  • Xenses Park
    ‪15 min walk‬
  • Cenote Santa Cruz
    ‪16 min walk‬
  • Xcaret Eco Theme Park
    ‪19 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪11 min drive‬

Room options

View all photos for Room, Oceanfront (Swim-up Adults)

Room, Oceanfront (Swim-up Adults) | Outdoor pool | 10 outdoor pools, pool umbrellas, pool loungers

Room, Oceanfront (Swim-up Adults)

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Swim-up)

Room (Swim-up) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room (Swim-up)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River

Suite River | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite River

  • 61 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite

  • 126 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite River Adults

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite River Adults

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Spa Adults

Suite River Spa Adults | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite River Spa Adults

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden Spa Adults

Suite Garden Spa Adults | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Garden Spa Adults

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Spa Adults

Junior Suite Spa Adults | View from room

Junior Suite Spa Adults

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Adults

Junior Suite Adults | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite Adults

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Garden

  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Oceanfront (Adults)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, Oceanfront (Adults)

  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Oceanfront

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Family Suite, Oceanfront

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite With River View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite With River View

  • River view
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite Superior With Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Superior With Sea View

  • Sea view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Suite Luxury With Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Luxury With Garden View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Suite Junior

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Junior

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Suite Junior With River View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Junior With River View

  • River view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Suite Premium With Sea View

Living room | Flat-screen TV

Suite Premium With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Deluxe With Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite Luxury With River View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Luxury With River View

  • River view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Suite With Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite With Garden View

  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite With Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Suite Junior With Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Suite Premium With River View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Premium With River View

  • River view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Exterior

Occidental at Xcaret Destination - All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
4.1 out of 5, Very good, (3927)
The price is €779
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Occidental at Xcaret Destination - All Inclusive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Luxury property on the beach, with 10 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Mexico - All Parks / All Fun Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers 900 air-conditioned accommodations with free minibar items and laptop-compatible safes. This accommodation is furnished with single sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor tennis court and complimentary bicycles are featured at the property. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Xcaret Mexico - All Parks / All Fun Inclusive. During your stay, you'll be within walking distance of Xenses Park. Enjoy features like free breakfast, free self-parking and a free round-trip airport shuttle.
  • Free full breakfast served daily
  • Free self-parking
  • Enjoy Mexican cuisine with pool views at CHIBALI, one of the property's 11 restaurants and 14 bars/lounges
  • Splash around at the waterslide or swim in the 10 outdoor pools
  • Treat yourself to facials, body treatments or reflexology at the spa
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Cenote Santa Cruz and 15 minutes on foot from Xenses Park
  • Free airport shuttle service
  • Dogs welcome for a fee
Some rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers its guests a full-service spa, 10 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 14 bars/lounges. Free breakfast is served daily.

A business centre and meeting rooms are available. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Hotel Xcaret Mexico - All Parks / All Fun Inclusive. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

Guests are served a free full breakfast daily from 7:00 AM to noon.
CHIBALI – Overlooking the pool, this family restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available.
LA CANTINA – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
XIN GAO – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
LA TRAJINERA – This beachfront restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
MERCADO LA MERCED – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkelling

Land activities

Children's club

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Korean, Spanish

Property amenities

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 11 restaurants
  • 14 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • LA TRAJINERA
  • MERCADO LA MERCED
  • XIN GAO

Things to do

  • 10 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a river
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (102 centimetre high)
  • Lift (119 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Single sofa bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 3000 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 22 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 914 out of 1286 reviews" "
Rating 8 - Good. 146 out of 1286 reviews" "
Rating 6 - Okay. 79 out of 1286 reviews" "
Rating 4 - Poor. 56 out of 1286 reviews" "
Rating 2 - Terrible. 91 out of 1286 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

RYAN JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools and bars and food spots close way too early. Food was ok. Great at some spots and terrible at others. Beach was always closed. Property is gorgeous and there is so much to do at the connected attractions. It’s overwhelming you can’t do it all in 4 days. MAKE RESERVATIONS THE FIRST DAY FOR THE WHOLE WEEK! Don’t eat at the “show” food spot. Bleh.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nina-Symone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hammock on the balcony of each room, very tranquil, and the resort is extremely beautiful. Overall a great stay. The food was good and the bed was comfortable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Erick

Stayed 4 nights in Sep 2024

10/10 Excellent

Yokaira

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like store experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Kasumi Magallon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly accommodation with great customer service. The food was great and we enjoyed every moment of our vacation.
Stayed 4 nights in Jun 2024

10/10 Excellent

Marilu

Stayed 4 nights in Sep 2024

10/10 Excellent

Myko Angeline

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Butler service is excellent!
Stayed 1 night in Oct 2024

10/10 Excellent

HAOXI

Stayed 5 nights in Sep 2024

10/10 Excellent

Federico Ponce

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great food.
Stayed 5 nights in Oct 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were top-notch, and the staff went above and beyond to make our stay memorable. The breathtaking views, exquisite dining options, and relaxing atmosphere made our experience unforgettable. The hotel provided the perfect backdrop for creating lifelong memories with our family.
Stayed 3 nights in Oct 2024

2/10 Terrible

Abdullah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
They try to charge extra for everything
Stayed 3 nights in Oct 2024

10/10 Excellent

Douglas

Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely amazing in all aspects. Everything is top notch from the free shuttle service from the airport to all the little details of hospitality during the entire stay. The theme parks are also all unbelievably beautiful, extremely fun, original and well organized. I cannot say enough good things. Sure it seems pricey, but once you consider everything that’s included in the all-fun-inclusive package, you get incredible value.
Stayed 5 nights in Sep 2024

10/10 Excellent

Joe

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning!
Stayed 5 nights in Oct 2024

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Words can’t describe how amazing this place was… you gotta live it to know
Stayed 5 nights in Sep 2024

10/10 Excellent

Adriana Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, no beach but Wonderful!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel Arturo Macias, Pasadena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this property. The package included everything we needed from food, entertainment and transportation. I discovered it's very family friendly. The staff was all very kind. The food was delicious. It is definitely one of the best places I have visited.
Stayed 3 nights in Oct 2024

10/10 Excellent

Silvia

Stayed 6 nights in Aug 2024

10/10 Excellent

Victor

Stayed 3 nights in Sep 2024

10/10 Excellent

BANIRA, san antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 4 nights in Sep 2024

4/10 Poor

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
To expensive
Stayed 4 nights in Sep 2024

8/10 Good

Yessica

Stayed 4 nights in Sep 2024