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Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier

5.0 star property

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Photo gallery for Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier

6 outdoor pools, pool umbrellas, pool loungers
Children’s play area – indoor
Sports bar
Lobby lounge
Sports facility

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
  • Xcaret Eco Theme Park
    ‪19 min walk‬
  • Xplor Theme Park
    ‪4 min drive‬
  • Ferry to Cozumel
    ‪9 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪253 min drive‬

Room options

View all photos for Premier Family Junior Suite Ocean Front

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Premier Family Junior Suite Ocean Front

  • 126 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Family Master Suite Ocean Front

Premier Family Master Suite Ocean Front | Living area | 55-inch flat-screen TV with premium TV channels, TV, iPad

Premier Family Master Suite Ocean Front

  • 230 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Premier Family Partial Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Premier Family Partial Ocean View

  • 53 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premier Family Garden

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Premier Family Garden

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Family Ocean Front

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Premier Family Ocean Front

  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premier Family Swim Up Garden

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Premier Family Swim Up Garden

  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Premier Family Junior Suite Garden

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Premier Family Junior Suite Garden

  • 126 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier

Luxury property on the beach, with 6 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier offers 181 air-conditioned accommodations with iPads and free minibar items. Rooms open to furnished balconies. This accommodation is furnished with double sofa beds. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Muluk Spa & Wellness has 18 treatment rooms, including rooms for couples. Services include facials, body wraps and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
During your stay at Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier, you'll be within walking distance of Cenote Santa Cruz. Features include free WiFi in public areas, plus 6 outdoor pools and 8 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at Mercado 360, a theme restaurant that serves Mexican cuisine
  • Splash around at the waterslide or swim in the 6 outdoor pools
  • Indulge with hydrotherapy, body wraps or body treatments at Muluk Spa & Wellness
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and kayaking
  • Steps from Cenote Santa Cruz and a 4-minute drive from Xplor Theme Park
Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier offers its guests a full-service spa, 6 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 8 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a beach bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a health club, and spa services are also featured at the luxury Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier.

Mercado 360 – This theme restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
La Trajinera – This seafood restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.
La Cantina – This theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Chibalí – This theme restaurant serves breakfast, lunch and dinner. Open daily.
Xingao – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 2 swim-up bars
  • 8 restaurants
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Chibalí
  • La Cantina
  • La Trajinera
  • Mercado 360
  • Xingao

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Shopping
  • Snorkelling
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • In-room sofa bed
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels
  • IPad
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property is also known as

Xcaret Mexico Tierra Family Premier All Inclusive
Xcaret Mexico Tierra Family P
Hotel Xcaret Mexico Tierra Family Premier All Inclusive
Hotel Xcaret Tierra All Xcaret Parks Included Family Premier

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