Iberostar Waves Paraíso Beach - All Inclusive

4.5 star property

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Photo gallery for Iberostar Waves Paraíso Beach - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Kayaking
Lobby
Property amenity
Children’s activities

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub
  • Housekeeping
  • Parking included

Explore the area

Map
Carretera Chetumal, Puerto Juarez, Km.309, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    ‪5 min walk‬
  • Paradise Beach
    ‪15 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

Junior Suite, Poolside

  • 36 sq m
  • Sleeps 1
  • 2 Double Beds

Premium Room (Pure Wellness)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Poolside

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Accessible

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Accessible

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Beach Access)

  • 38 sq m
  • Beach view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Last room available

  • 34 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

Premium Room (Promo)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Last room available

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Junior Suite, Poolside

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Poolside

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Promo)

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite (Beach Access)

  • 36 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Iberostar Waves Paraíso Beach - All Inclusive

Luxury property on the beach, with outdoor pool
Spend the day relaxing at the beach, practising your swing on Iberostar Waves Paraíso Beach - All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Iberostar Waves Paraíso Beach - All Inclusive offers 424 air-conditioned accommodations with minibars and video game consoles. Rooms open to balconies. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Iberostar Waves Paraíso Beach - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa Paraiso Golf Course. Features include free WiFi in public areas and free valet parking, plus 12 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 12 restaurants, 4 coffee shops/cafes, a beach bar and a swim-up bar
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to hydrotherapy, hot stone massages or aromatherapy at Spa Sensations
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, tennis courts and a gym
  • Guests have great things to say about the helpful staff and the beach
  • Just a 5-minute walk from Playa Paraiso Golf Course and 9 minutes by car from Maroma Beach
Iberostar Waves Paraíso Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Enjoy a summer holiday at Iberostar Waves Paraíso Beach - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

There are 12 restaurants and 4 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Self parking and valet parking are free.

This 4.5-star Playa del Carmen property is smoke free.

Buffet La Plaza – This buffet restaurant serves breakfast, lunch and dinner.
Gourmet El Colonial – This restaurant only serves dinner. Reservations are required. Open daily.
La Hacienda – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
El Puerto – This buffet restaurant only serves lunch. Open daily.
Teppanyaki Hashiru – This restaurant only serves dinner. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 4 coffee shops/cafes
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet La Plaza
  • El Puerto
  • Gourmet El Colonial
  • La Hacienda
  • Teppanyaki Hashiru

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Beach yoga
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Spa tub
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Iberostar Beach
Iberostar Beach Paraiso
Iberostar Paraiso Beach
Iberostar Paraiso Beach All Inclusive
Iberostar Paraiso Beach All Inclusive Playa del Carmen
Iberostar Paraiso Beach Playa del Carmen
Paraiso Beach
Paraiso Beach Iberostar
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
Iberostar Paraiso Beach All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l
Iberostar Paraiso Beach All Inclusive
Iberostar Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach - All Inclusive Playa del Carmen

Iberostar Waves Paraíso Beach - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 482 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Guadalupe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like that we weren't able to make reservations at the brazilian restaurant and we were there 5 nights, but no availability. I did like that the staff was very friendly all the time.
Stayed 5 nights in Nov 2024

10/10 Excellent

Bettina Flavia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful. I have nothing bad to say about our stay!!!
Stayed 7 nights in Jun 2023

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing day week. Food was delicious and the resort is very well kept and clean. All the staff is very nice and helpful. Would stay here again.
Stayed 6 nights in Nov 2024

10/10 Excellent

JESSICA, Maplewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money
Stayed 3 nights in Nov 2024

4/10 Poor

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort. The food leaves a lot to be desired, as it's not fresh (aside from some of the fresh cut fruit). The supposedly fresh juice includes artificial juice mixed in with orange concentrate and aspartame. The resort is good, service is good, if the food was better quality it would be 4-5 star. We're used to eating real food, fresh and organic when possible. Iberostar food is mass-produced and full of preservatives.
Stayed 6 nights in Nov 2024

10/10 Excellent

Redina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Charlie

Travelled with family
Liked: Cleanliness, staff & service
While the resort itself was beautiful, there was no clear divider between regular guests and elite guests. The staff themselves seemed confused of the boundaries at times.
Stayed 6 nights in Nov 2024

6/10 Okay

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Bujar, Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Robin Brent

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this resort for exceptional people and beautiful location. Facilities were beautiful. Food was always great.
Stayed 8 nights in Nov 2024

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, safe and family friendly.
Stayed 6 nights in Nov 2024

8/10 Good

Deyka, Philadelphia

Travelled with family, Travelled with family and small children, Travelled with group
Rooms, some amenities and pools can use a serious upgrade. Staff is amazing and so is the food and service. Love iberos!!!!
Stayed 6 nights in Nov 2024

10/10 Excellent

Maradin Ilma Grace

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very helpful and lots of fun, would definitely visit again!
Stayed 7 nights in Oct 2024

10/10 Excellent

Tyler J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 6 nights in Nov 2024

8/10 Good

Yelena

Liked: Staff & service
Stayed 7 nights in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Beniamin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. 0 complains, by the way, I love the beds.
Stayed 4 nights in Oct 2024

8/10 Good

Damon, Ponca City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prices inside the resort were very high. $10 USD for a bag of chips, $35 for sunscreen, $100 for sunglasses that you can find on Amazon for $25, etc... But overall, loved it. Buffet was a B. Restaurants were A's. Alcohol was very very week in all the bar drinks, but when ordered in a restaurants, the booze was noticeable. I would go back no question.
Stayed 6 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property!! They can improve the food though.
Stayed 4 nights in Oct 2024

10/10 Excellent

Diane R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
go here often .love it love the property and staff
Stayed 5 nights in May 2024

10/10 Excellent

Kuralay

Travelled with family
Liked: Amenities, property conditions & facilities
Liked everything
Stayed 5 nights in Oct 2024

10/10 Excellent

Jose

Stayed 7 nights in Sep 2024

10/10 Excellent

Betsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect: the beach, the yoga classes at Sunrise, the food and the people that help us through out our stay.
Stayed 3 nights in Sep 2024

4/10 Poor

Jillian

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024