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Collection o hotel Marvic

3.5 star property

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Photo gallery for Collection o hotel Marvic

Outdoor pool, pool loungers
Deluxe Studio Suite, 1 Double Bed | Premium bedding, down duvets, Tempur-Pedic beds, in-room safe
Premium bedding, down duvets, Tempur-Pedic beds, in-room safe
Reception
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
144 Calle 44, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪3 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Quinta Avenida
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Standard Room, 2 Double Beds

  • 13 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Superior Room, 1 King Bed

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Double Bed

Deluxe Studio Suite, 1 Double Bed | Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Deluxe Studio Suite, 1 Double Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Deluxe Studio, 1 King Bed

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Standard Room, 1 King Bed

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds | Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Superior Twin Room, 2 Double Beds

  • 13 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Exclusive Studio, Multiple Beds

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Exclusive Studio, Multiple Beds

  • 13 sq m
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Similar properties

Rooftop terrace

Sofía by Bunik

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1208)
The price is €40
for 1 room
includes taxes & fees
21 May - 22 May
Sofía by Bunik

About this property

Collection o hotel Marvic

Hotel with an outdoor pool, a quick walk to Playa del Carmen Main Beach
An outdoor pool, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance. Change of towels is available on request
Collection o hotel Marvic offers 28 air-conditioned accommodations with a safe and coffee/tea makers. Tempur-Pedic beds feature down duvets and premium bedding. 42-inch Smart televisions come with satellite channels. Bathrooms include a shower with a hydromassage showerhead, bathrobes, complimentary toiletries and hairdryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Collection o hotel Marvic's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Mamitas Beach and 6 minutes on foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
As a guest of Collection o hotel Marvic, you'll find an outdoor pool, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Collection o hotel Marvic also features concierge services, express check-in, and express check-out.

This 3.5-star Playa del Carmen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (200 centimetre wide door)
  • Well-lit path to entrance

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Collection o hotel Marvic

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 7)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Collection o hotel Marvic offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Marvic Hotel
OYO Marvic Hotel
Marvic Hotel Boutique
Collection O Marvic Del Carmen
Collection o hotel Marvic Hotel
Collection o hotel Marvic Playa del Carmen
Collection o hotel Marvic Hotel Playa del Carmen

Collection o hotel Marvic Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 216 out of 402 reviews
Rating 8 - Good. 88 out of 402 reviews
Rating 6 - Okay. 42 out of 402 reviews
Rating 4 - Poor. 20 out of 402 reviews
Rating 2 - Terrible. 36 out of 402 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Uriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs a small fridge! Otherwise great!!!

A very good stay for a quick solo trip to Playa! The hotel was well-situated for my purpose of going there. I would highly recommend that a bar fridge be placed in each room! It would hold water, juice and a few drinks. No kitchen facilities are alright for a quick trip but water is a must. I would use this place again if there was a small fridge in the room.
Stayed 4 nights in Mar 2025

2/10 Terrible

Wongyu

Stayed 2 nights in Mar 2025

8/10 Good

Andre

Stayed 1 night in Nov 2024

8/10 Good

michael william

Liked: Staff & service
I found it to be a good hotel for the price. It definitely is not for the pickiest of guests, but a great staff that are helpful.
Stayed 7 nights in Feb 2025

2/10 Terrible

Nicolina Elisabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this hotel negative stars, I would. This was the most disgusting, dishonest, and disturbing hotel experience of my life. False Advertising & Scam: The photos are a complete lie. The "cozy" room with a balcony was actually a tiny, airless space with a shattered, taped-up window facing a grimy elevator shaft. No fresh air, no natural light—just a suffocating nightmare. Filthy & Unsanitary: The sheets had stains and hair, proving they hadn’t been washed. The pillows reeked of sweat and mildew. The bathroom was moldy, the shower barely functioned, and the towels smelled like garbage. No Sleep Possible: The rooms are NOT soundproof. We heard everything from the lobby—people shouting, luggage rolling, phones ringing. Sleeping was impossible. Scam Fees & Lies: We were hit with hidden charges, including a "street cleanup" fee and an extra guest fee, even though the booking clearly stated two people. The advertised restaurant doesn’t exist. No Refund Despite Promises: Expedia promised a full refund due to the fraudulent listing, but after I left, they changed their stance. Now I’m out $900 for a hotel I didn’t even stay at. Avoid this scam at all costs.
Stayed 13 nights in Feb 2025

4/10 Poor

Alister

Liked: Staff & service
Disliked: Amenities
This establishment is incredibly deceptive and has left me thoroughly disappointed. I stayed there for 14 days booked through Expedia, and I quickly learned that refunds or cancellations were not an option, which felt extremely unfair given the circumstances. From the moment I arrived, I encountered issues, starting with the hot water situation. Not once during my stay did I experience a hot shower; each day, I was assured by the staff that they were "working on it," but the situation never improved. To make matters worse, I experienced a complete shutdown of the water supply without any prior notice while a water company was filling their tank, leaving me without basic amenities at the most inconvenient times. Additionally, I observed them turning off the electricity during the day, which is quite frustrating when you have yours up the stairs. I eventually switched rooms, and I can confirm that the reviews regarding the musty smell and the presence of mould were spot on. The second room I was given still had lingering odors and signs of neglect. The pool area was nothing short of a stagnant swamp, and I found the deck boards to be splintered and hazardous to walk on, raising significant safety concerns. Once again, the quest for even lukewarm water for a shower proved fruitless; I could only expect frigid, uncomfortable showers throughout my stay. In conclusion, I absolutely do NOT recommend this place to anyone looking for a comfortable or reliable stay. This expe
Stayed 14 nights in Feb 2025

10/10 Excellent

Ozioma

Stayed 2 nights in Feb 2025

6/10 Okay

Lauren, Powell

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place was not as described. The bed was the hardest I've ever slept on. It was incredibly noisy and not as clean or well maintained as I would have expected. The restaurant and outdoor seating was closed and unusable... The staff were mostly very nice and helpful and it's only 50 feet from 5th Avenue which was very convenient but also very noisy.
Stayed 6 nights in Feb 2025

6/10 Okay

colin

Liked: Cleanliness, staff & service, property conditions & facilities
Only bad thing not hot or water pressure in show.kinfa hard to clean beach off
Stayed 7 nights in Feb 2025

10/10 Excellent

slavisa

Stayed 9 nights in Feb 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My King room had no closet or anywhere to hang my dresses and so when they moved me into a double bedroom which had a 12” narrow hanging area it was fine for 6 days but the 3rd drawer was hanging open & you couldn’t close the drawer to use it. Maintenance was suppose to come in the next day but no one ever came. I just avoided the use of the drawer. Toilet plugged up and you couldn’t flush it one morning but housekeeping fixed it while I stepped out shopping for a few hours. Otherwise I highly recommend putting in ALL the rooms a wardrobe cabinet or closet to hang clothes.
Stayed 5 nights in Feb 2025

2/10 Terrible

Ana

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this hotel is the staff that are helpful and friendly. When we arrived our bedsheets were dirty, they did exchange them. We stayed in a room with a balcony but you could hear all the street noise and live bands well into the night. The balcony lights do not turn off, all that light comes into the room so it’s like daylight all the time. We tried to block the bright lights from the balcony but it still entered the room from the corners. Although it’s low cost hotel close to 5th avenue, I would not recommend staying here, it was not restful or peaceful stay.
Stayed 3 nights in Feb 2025

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Does the job!

Has the things you'll need for a simple stay. Has a stove-top and microwave. The pool on the roof is a nice touch. It's getting some wear and tear since I was here when it opened 5 years ago.
Stayed 1 night in Feb 2025

10/10 Excellent

gali

Stayed 1 night in Jan 2025

10/10 Excellent

MATHIEU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

6/10 Okay

Pearl

Liked: Staff & service
Great front staff! They offer water cooler on the floor. That was nice. The Room was comfy. I had a nice kitchen. However I had no natural light or fresh air access . ... .I was told Rooms with a balcony has no kitchen . So i was okay for the two days I stayed ...Seriously could not do longer with that situation Also, the Hallways were dark, no power on I figure they were conserving.
Stayed 2 nights in Jan 2025

8/10 Good

Noemie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 nights during New Year 2025 and found the value for money to be satisfying overall. The location was excellent—right beside Fifth Avenue with plenty of restaurants and a 7/11 around the corner. It was just a short walk to Pelicanos Beach, with other beaches also within reach. We’d definitely stay here again—thank you for the hospitality! Detailed Review: We initially booked a king bed suite with a balcony, but due to a booking error, we were assigned a ground-floor suite with a kitchen and no exterior windows. We requested a change, and the receptionist kindly accommodated us with a room featuring a balcony, though it was not a suite. This was acceptable to us, given the affordable flight-and-hotel package deal we had. The room was clean, somewhat modern, and well-insulated(quiet). The AC worked perfectly, hot water was slow but sufficient, and housekeeping serviced the room 4 out of 5 nights. Beach towels were provided (one per day), but no coffee or tea was included. The rooftop pool was okay, though mostly unused and shaded in the afternoons—we preferred the beach. The 24/7 reception staff were kind and helpful, communicating in basic English. We found that it was helpful to use a translator app at times. Tip: I would stronly recommend to arrange your airport transfer in advance to save money. The hotel booked us a taxi for 1,000 pesos, much cheaper than the 2,400 pesos quoted at the airport.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff who are very helpful. Check in process and as easy although it was later at night. Room was clean, comfortable.. for the price l, I would definitely visit again
Stayed 6 nights in Dec 2024

4/10 Poor

Ty

Travelled with family and small children
Liked: Cleanliness
If you choose this property please use the in room safe and protect your items. This is the first property I had my airport cash stolen. The property is in a good location and was quiet for sleeping. If I had not had money taken and bags gone through I would have recommended it.
Stayed 5 nights in Dec 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 2 nights in Dec 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom is kinda small. Everything else were great.
Stayed 2 nights in Dec 2024

6/10 Okay

Hans, Aventura

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The property is well located. It’s okay in general but the cleaning has to be improved. The bathroom walls and the floors were really dirty. We booked a room for only one night and it was an inside room with views to the hallway. Dark and no natural air.
Stayed 1 night in Dec 2024

6/10 Okay

Gabriel, Princeton

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
el hotel no es muy limpio y tiene muchos problemas con los baños y huelen muy mal todo el tiempo, los cuartos estan muy estrechos y muy encajonados , las ventanas dan haia la plomeria del hotel y no hay luz y muy mala precentacion, quisas para un par de dias esta ok, pero nomas de 3 dias , las camas esta bien duras y duele el cuerpo al dia sigueiente , solamente el personal del hotel es bueo y amable.
Stayed 6 nights in Dec 2024

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
Located on the quieter end of fifth avenue. May not suit those wanting easy access to the party areas. Main criticism would be that the sun deck on the roof was out of use. This meant there was no where to sit in the sun by the pool. As this was the main reason I booked the place, it was a bit disappointing.
Stayed 3 nights in Nov 2024