Entire apartment

Palmarena by Nah Hotels

VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palmarena by Nah Hotels

Garden
Courtyard
Deluxe Studio, Kitchen | Private kitchen | Full-sized fridge, microwave, stovetop, coffee/tea maker
Exterior
Deluxe Studio, Kitchen | Premium bedding, down duvets, in-room safe, individually decorated

Reviews

9.0 out of 10

Wonderful

Entire apartment

1 bathroomSleeps 335 sq m

Popular amenities

  • Gym
  • Pool
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
Calle 2 Norte entre Avenida 30 y 35, Centro, Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    8 min walk
  • Quinta Avenida
    9 min walk
  • Central Square
    9 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    7 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Studio, Kitchen

  • 35 sq m
  • 1 bathroom
  • Sleeps 3

Similar properties

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Palmarena by Nah Hotels

Apartment with kitchenette, a short walk to Playa del Carmen Main Beach
This smoke-free apartment building features an indoor pool, a fitness centre and a sauna. Self parking is free. The apartment boasts a heated floor and offers free WiFi and a kitchenette. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a fridge and a microwave. Weekly housekeeping is available.
This apartment offers 10 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Beds feature down duvets and premium bedding. Accommodation at this 3.5-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Playa del Carmen apartment provides complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the apartment include an indoor pool, a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

During your stay at this apartment building, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free self-parking, plus an indoor pool and a gym. This comfortable apartment building has 10 apartments. Free WiFi and a kitchenette are available in the apartment.
  • Air-conditioned apartment with kitchenette, Smart TV and Netflix
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include luggage storage
  • On-site recreation includes a gym and a sauna
  • Within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida
Palmarena by Nah Hotels offers its guests an indoor pool, a sauna, and a fitness centre. Self parking is free.

This 3.5-star Playa del Carmen apartment is smoke free.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor

Entertainment

  • 50-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Laundry

  • Laundromat nearby

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Limited-hour front desk
  • Luggage storage
  • Safe

Location highlights

  • In the city centre
  • Near an outlet shopping centre
  • Near the bay

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 10 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Palmarena by Nah Hotels

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number EEC170518JC8

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Palmarena By Nah Hotels Carmen
Palmarena by Nah Hotels Apartment
Palmarena by Nah Hotels Playa del Carmen
Palmarena by Nah Hotels Apartment Playa del Carmen

Palmarena by Nah Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 65 reviews" "
Rating 8 - Good. 15 out of 65 reviews" "
Rating 6 - Okay. 5 out of 65 reviews" "
Rating 4 - Poor. 1 out of 65 reviews" "
Rating 2 - Terrible. 2 out of 65 reviews" "

9.2/10

Cleanliness

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Clean and comfortable. Entrance secured and access codes given. Pool is clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Heidy

Liked: Cleanliness, room comfort
Nice
The place was really well kept and clean. We really enjoyed the pool.
Stayed 4 nights in Jun 2024

8/10 Good

Olena

Travelled with partner
Liked: Amenities
The hotel is in a convenient location close to everything - 10 minute walk to the beach and 5th avenue. It needs some TLC but in general it is ok. We liked the pool being inside as the water is always refreshing. They need to fix the water pressure and the faucets are loose. They also need to add more dishes and pots and pans. Otherwise the stay was pleasant, the check in and check out seamless and the staff is polite and accommodating.
Stayed 10 nights in Jun 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy Bonito, Si me encantaría regresar
Stayed 3 nights in Jun 2024

10/10 Excellent

JAIME

Liked: Cleanliness, property conditions & facilities
Realmente dan un excelente servicio, todo muy limpio y tranquilo además de que el estacionamiento es muy seguro
Stayed 9 nights in Feb 2024

8/10 Good

Emilius

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location,very nose and helpful host
Stayed 12 nights in Feb 2024

8/10 Good

William Isaac

Liked: Cleanliness, property conditions & facilities
Great stay for the past week; internet was spotty and would come and go but that’s not a huge deal. There’s a bar next door and the music can get quite loud if you stay in the rooms adjacent to them but they shut down at a decent time so again not a huge deal. Shopping and great food within walking distance and only 10 minutes from the beach and ferry terminal. Would definitely go back and stay again
Stayed 7 nights in Jan 2024

10/10 Excellent

BENJAMIN

Travelled with family
Liked: Cleanliness, room comfort
Would stay here again
Nice property, fairly close to beach
Stayed 3 nights in Jan 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Truely really kind people
Stayed 25 nights in Aug 2023

6/10 Okay

Jaime Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Broken elevator ..no cold water.clean up need to be or request even when you stay 4 nights. Por wifi
Stayed 4 nights in Aug 2023

8/10 Good

Darren

Stayed 1 night in May 2023

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly & aimed to please. Rooms were very clean
Stayed 8 nights in Feb 2023

8/10 Good

Ruthy

Business traveller
Liked: Cleanliness, property conditions & facilities
This property I located about 4 block from 5th avenue. It’s very clean and very cozy. The only downfall is that I didn’t have a window and the property is very dark. Overall it was nice place to stay there, Erica the lady that works in the front was very attentive, sweet, smiley and very helpful.
Stayed 4 nights in Jan 2023

10/10 Excellent

Anuar

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
It is a good Hotel with kitchenette, refrigerator and a good swimming pool. The people were very attentive, and is close to Walmart and 11 minutes to the 5ta Avenue.

10/10 Excellent

Wallace Handel

Liked: Cleanliness, amenities, property conditions & facilities
All the employees were top shelf. Front desk, room cleaners, grounds cleaner, and maintenance all made my stay excellent.
Stayed 7 nights in Nov 2022

10/10 Excellent

JIE, coquitlam

Liked: Cleanliness, amenities, property conditions & facilities
the communication with the manager Kary Esquivel, is very smooth, and she and her husband are very helpful and answer the questions/requests and trying their best to be supportive. the room is very clean and have everything you need and a nice suite. very convenient location. will definitely stay there again.
Stayed 2 nights in Mar 2022

2/10 Terrible

Human

Stayed 1 night in Feb 2022

10/10 Excellent

Urbano

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2021

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
I love it here and just extended my stay. Full kitchen and a w/d in your room! Everything in the kitchen works wonderfully. Bed is not a rock and is quite comfortable. Sheets are how i love them, crispy and soft linen. Hot water and pressure is great. Didn't see a single blemish on a towel or my sheets. I have had rougher towels at Hilton or other hotels. Wifi works great and never gave me a problem. I Zoomed and streamed everything, given I don't speak much Spanish so TV wasn't going to be too useful. TV is enormous though. So close to everything but still quiet. Secure building with a code to get inside. Velvet hangers in the closet. Pool is very unique! Loved it. Staff is extremely helpful and friendly. I can't find one bad thing to say about my stay here. Would rebook in a heartbeat!
Stayed 9 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Aplianses didnt work staff rude I had better luck in a motel than here
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place easy access guy at front desk was amazing can’t remember name but he did everything required & went outta his way to help
Stayed 3 nights in Dec 2020

6/10 Okay

Danielbotha, Calgary, AB cañada

Liked: Cleanliness, amenities, property conditions & facilities
As a budget traveller one don’t always expects the best . I stayed for two weeks and enjoyed the tone there . Úrsula and her team understands the principles of customers satisfaction. There were issues with room 202, re no water, only cold water fans not working properly, they moved me yo room 207 and all worked well . The gym has the basics and I used it every day. It’s a new property they are keeping it in good condition. Only downside there are no outside windows ,
Stayed 12 nights in Nov 2020