"Superb hotel located on beautiful beach! Super staff,giving great service! Great food and entertainment provided,so really enjoyable trip! No complain ... " More
5 Nov 2018 by Concierge La Perla
Dear Patrick, We appreciate your feedback. We hope to welcome you again in the future. Kindest regards,
20 May 2024 by Guest Service Center Management
Cher Mauro,Merci infiniment pour votre gentille appréciation de notre établissement.Nous sommes ravis que vous ayez apprécié la suite et son emplacement privilégié autour de notre piscine tropicale, créant une ambiance harmonieuse et relaxante. Un grand merci pour vos commentaires sur notre personnel sympathique et à l'écoute, qui s'efforce de fournir un service attentif et sophistiqué. C'est merveilleux de lire que vous avez trouvé la grande piscine accueillante et que notre bar de plage vous a offert des moments carefree. Nous tenons à vous remercier de reconnaître le luxe et l'élégance de notre établissement, tout en étant immergés dans la nature et respectueux de notre environnement.Nous serions très heureux d'avoir l'occasion de vous recevoir à nouveau. Bien à vous,Guest Service Center Management
1 May 2019 by Concierge La Perla
Dear guest, we hope you had a wonderful time with us in Paradisus, looking forward to welcome you again in the future. Kindest regards,
All-inclusive room rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Land activities
Entertainment
Not included
Some rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and Access to hot tub. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 15 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this property measures 25005 square feet (2323 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . Free self parking is available. This 5-star Playa del Carmen property is smoke free.
Available in all rooms: Free WiFi
Free self parking
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers 393 accommodations with free minibar items and minibars. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Sal Steak Cave – On-site fine-dining restaurant.
Capella – On-site restaurant. Open daily.
Kanna Beach Club – On-site bar. Open daily.
The Lunch Box – On-site restaurant. Open daily.
Tori – On-site restaurant. Open daily.
Room service (during limited hours) is available.
4 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
YHI Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.