See all properties

Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

View from property
8 bars/lounges, 2 poolside bars, beach bar
Aerial view
13 outdoor pools, pool umbrellas, pool loungers
8 bars/lounges, 2 poolside bars, beach bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    16 min walk
  • Gran Coyote Golf
    7 min drive
  • Punta Esmeralda Beach
    14 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    22 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Swimout (Platinum)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (deluxe)

  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Hot Tub (deluxe)

  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon) | Free minibar, in-room safe, desk, blackout curtains

Suite, Round Bed (Honeymoon)

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Platinum)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe) | Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Pool Access ((Swimout) Deluxe)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Exterior detail

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
All-inclusive
Spa
Free WiFi
4.3 out of 5, Excellent, (2686)
The price is €302
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

Adults-only beachfront property with 13 outdoor pools
Catch some rays at the beach or spend the day relaxing at Platinum Yucatan Princess Adults Only - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Platinum Yucatan Princess Adults Only - All Inclusive offers 470 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. 42-inch plasma televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

13 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Princess Spa Platinum has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at Platinum Yucatan Princess Adults Only - All Inclusive . During your stay, you'll be within walking distance of Playa Xcalacoco. Features include free WiFi in public areas and free self-parking, plus 13 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Yucatan, one of the property's 6 restaurants and 8 bars/lounges
  • Take a swim in the 13 outdoor pools or soak in the hot tub
  • Treat yourself to aromatherapy, hydrotherapy or hot stone massages at Princess Spa Platinum
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 6 outdoor tennis courts, a gym and a steam room
  • Guests love the restaurant and breakfast
  • 12 minutes by car from Quinta Avenida and 15 minutes from Playa del Carmen Maritime Terminal
Platinum Yucatan Princess Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Platinum Yucatan Princess Adults Only - All Inclusive offers its guests a full-service spa, 13 outdoor swimming pools, outdoor tennis courts, and Access to hot tub. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 8 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this property measures 6426 square feet (597 square metres) and includes conference space. A nightclub, a fitness centre, and a sauna are also featured at the luxury Platinum Yucatan Princess Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Yucatan – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Bruschetta – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Rodeo Grill – This theme restaurant specialises in Tex-Mex cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Aroma – This fine-dining restaurant specialises in international cuisine and only serves dinner. Open daily.
Asiatico – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Asiatico
  • Bruschetta
  • Rodeo Grill
  • Yucatan

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,426 square feet of conference space
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
Front desk staff will greet guests on arrival.
This property enforces a strict dress code in the restaurants.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1175 out of 2363 reviews" "
Rating 8 - Good. 605 out of 2363 reviews" "
Rating 6 - Okay. 307 out of 2363 reviews" "
Rating 4 - Poor. 150 out of 2363 reviews" "
Rating 2 - Terrible. 126 out of 2363 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Room was clean! Comfortable bed! Best restaurant on property is Tao!! It’s a must! Great atmosphere and fun times in the main pool!!☀️
Stayed 4 nights in Sep 2024

10/10 Excellent

Anane Kwadwo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for nine nights and ten days. Property-Beautiful and kept well. This is the rainy season, so to keep it up is impressive. Room: Deluxe Swim-out- excellent. Bed is comfortable and room is spacious. Shower has two rain heads, so both of us getting ready was a breeze. Restaurants/Food-There will be items you like and items that are okay. Individual palates will have a different experience. We enjoyed Rodeo Grill and Bruschetta. The Yucatan Buffet has a variety of items. Make sure you get the orange macaroons. Drinks- The drinks are excellent and there is a variety. Deluxe Entertainment Staff (Main Pool)- staff was excellent! We saw Burlesque and the Fire Show. There are different activities at the pool each day. As well as different shows each night. Safety- Unfortunately for the staff there was an incident with a guest by the main pool in one of the swim-outs. I was impressed with their response. They moved with a sense of urgency and handled this particular incident in a professional and caring manner. We felt safe and the staff truly cares for their guests. Medical- my husband broke a tooth early in our trip. The staff helped locate and arrange an appointment at a reputable dentist office. We were hesitant to see any doctor in Mexico, but they did an excellent job. Overall we would highly recommend this resort and plan to return.
Stayed 10 nights in Sep 2024

10/10 Excellent

Leah Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. The entire staff was amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Zunamy, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 8 nights in Sep 2024

10/10 Excellent

Cindy Chan Co Yu

Stayed 5 nights in Sep 2024

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Brittani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place customer service awesome. I just had sugar ants in my bed.
Stayed 3 nights in Sep 2024

10/10 Excellent

Shanneil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and remembered us by name. Transportation was easy to get. The buffet food could of been a little more hot but apart from that great vibe and clean.
Stayed 4 nights in Sep 2024

8/10 Good

Jennifer E

Travelled with partner, Travelled with group
Liked: Cleanliness
Close access to beach
Stayed 7 nights in Sep 2024

8/10 Good

Joshua, Prince Albert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of restaurants to choose from, poolside bar was fun, the beach was fairly close from our room, it was about a 7min walk. Only downside of the Adults only side is that the sports bar is on the family side and it was quite a ways to get there
Stayed 7 nights in May 2024

2/10 Terrible

Dalia

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at 2:30 am at the lobby hotel for them to tell us we couldn’t stay there. The manager told us we didn’t have proper identification which we did . We provided all the correct paperwork and he didn’t care to see them because the moment he realized we were two girls in a relationship he automatically denied service. He proceeded to call security to kick us out from the hotel at 4am after going back and fourth with him. We couldn’t get a hold of you guys because we were told we had to contact the agency that we booked on. Horrible experience!! After a few hours the head manager of hotel security checked out paper work and decided it was ok for us to stay but while we were there the service we got was horrible I’m assuming because we reported his discriminatory behavior. Our stay was the worst experience ever. I cannot believe we went through this because we are part of the LGBTQ community. Through our stay they discriminated us because everyone knew what happened . Very embarrassing days
Stayed 4 nights in Sep 2024

10/10 Excellent

Armeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

6/10 Okay

Melissa

Liked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Rigby Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pretty resort. It was quite quiet so keep that in mind if you’re looking for something a little livelier. It was great to have the option to visit the sister princess resorts right next door because we found their restaurants way better (in terms of food quality and veg options for me) and there was a lot more action at their pools too. The platinum side had a better buffet though in our opinion and we loved our swim out pool! The beach was pretty seaweedy though the staffed tried to clean up each morning. We came during the red tide so you would have to wade out a bit to get out of the smellier water. The beach by the sister resorts’ side was a but better for this and only a 5 min walk. All the staff were super lovely! Shout out to Israel who was super helpful whenever we had plans to leave the property :)
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all, our experience at the resort was fantastic. The room was extremely spacious, which surprised us given we opted for the junior suite - more than enough room for 2 people. It was also very clean and housekeeping was consistent with providing us fresh towels and bedding. The buffet was great and had something for everyone. All of the food we ate was fresh and flavorful. The made-to-order meats and tacos were a personal favorite of mine! Big fan of the taco truck by the main pool as well. The wait staff in the buffet and restaurants were very accommodating, checking in often to make sure we had beverages and were enjoying our food. We didn’t love the individual restaurants that we tried, but they were all at least good and the service was extremely quick! The entertainment definitely made this trip for us. From pool to evening activities, everyone was super friendly and the diversity in activities from day to day was great. Rhamses in particular was amazing; he went out of his way to strike conversations with us throughout the day, outside of his assigned activities. He was very personable and it was easy to tell that he puts great effort into making sure everyone at the resort had a great time. Jonathan and Luna were also great, providing plenty of laughs and conversation at the pool. My only suggestion to the resort would be to provide more indoor activities during the day - it was typically isolated to the pool & it was oppressively hot during our stay.
Stayed 5 nights in Sep 2024

4/10 Poor

Guadalupe

Stayed 3 nights in Aug 2024

10/10 Excellent

Tina Marie, Berlin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Your property was nice. It’s just the animals they need to get rid of them.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tina Marie, Berlin

Travelled with group
Liked: Cleanliness, staff & service
Only thing they need to get rid of the animals on the property not so much that property but their Sister property the princess
Stayed 4 nights in Sep 2024

8/10 Good

Charles Emmitt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service menu very limited
Stayed 4 nights in Sep 2024

8/10 Good

Ronda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t care for the food at all!
Stayed 4 nights in Sep 2024

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 5 nights in Sep 2024

6/10 Okay

Celine

Disliked: Property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Cristina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Morris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024