Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Terrace/patio
Interior entrance
Outdoor wedding area
Preferred Club Junior Suite King Ocean Front | View from room
7 bars/lounges, 2 swim-up bars, poolside bar, beach bar

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Pet-friendly
  • Parking included
  • Room service

Explore the area

Map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
  • Punta Esmeralda Beach
    4 min drive
  • Suki
    1 min walk
  • ADO Terminal Alterna Playa del Carmen
    9 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    14 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite King Tropical View

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swim Out King Tropical View

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

The Stellar Presidential Penthouse

  • 440 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

Junior Suite, 2 Double Beds

  • 62 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Paramount Suites Ocean View King

  • 179 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Superior Junior Suite King Ocean View

  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite King Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite King Ocean Front

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Double Tropical View

  • 62 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite Double Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Preferred Club Junior Suite King Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Double Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Preferred Club Master Suite King Ocean Front

  • 145 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room (Run of the House)

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Superior Junior Suite Double Ocean View

  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

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About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 7 outdoor pools
Catch some rays at the beach or spend the day relaxing at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offers 485 air-conditioned accommodations with tablet computers and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor tennis courts and complimentary bicycles are featured at the property. 7 outdoor swimming pools are on site along with a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive. During your stay, you're just a quick walk from Chun-Zumbul (diving site). Enjoy features like free WiFi in public areas and free valet parking, plus 7 outdoor pools. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at Market Cafe, one of the property's 10 restaurants and 7 bars/lounges
  • Take a swim in the 7 outdoor pools
  • Treat yourself to facials, body wraps or Swedish massages at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the restaurant
  • 8 minutes by car from Gran Coyote Golf and 10 minutes from El Camaleón Mayakoba Golf Course
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Some rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Secrets Moxché Playa del Carmen - Adults Only - All Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

Market Cafe – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Allora – This poolside theme restaurant specialises in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Bisou – Overlooking the pool and garden, this theme restaurant specialises in French cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Suki – This poolside theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Seasoul – This beachfront theme restaurant specialises in seafood and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 2 swim-up bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Allora
  • Bisou
  • Market Cafe
  • Seasoul
  • Suki

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf driving range
  • Gym
  • Nightclub
  • Shopping centre
  • Steam room
  • Water sports equipment
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (11,950 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night, plus a deposit of USD 65 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only
Secrets Moxché Playa del Carmen Adults Only All Inclusive

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 513 out of 682 reviews" "
Rating 8 - Good. 100 out of 682 reviews" "
Rating 6 - Okay. 40 out of 682 reviews" "
Rating 4 - Poor. 13 out of 682 reviews" "
Rating 2 - Terrible. 16 out of 682 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort I ever stayed at! Food was a 10/10 and the staff treated my girlfriend and I like royalty!
Stayed 6 nights in Sep 2024

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 5 nights in Sep 2024

10/10 Excellent

Lyndsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms themselves were absolutely beautiful and the property was unlike anything I’ve seen before. There were so many pools and restaurants to visit included in the stay and lots of excursions and add ons available. The entire hotel staff went above and beyond and made us feel so welcomed.
Stayed 7 nights in Sep 2024

10/10 Excellent

James Sherwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was wonderful! The staff and servers were incredible and we never went without. My wife and I have a favorite resort in Playa that we love but we wanted to try something new. Secrets Moxche was everything we had hoped for and more.
Stayed 3 nights in Sep 2024

10/10 Excellent

Binh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

evelina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice and beautiful resort, outside area is amazing . Small beach and walkable area. For the 2 years old resort a lot of things are broken . Staff is friendly and nice , good food and entertainment.
Stayed 7 nights in Sep 2024

8/10 Good

Philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is all good except when they try to hold your neck on selling the package, do not fall for it especially when you are in the preferred room
Stayed 3 nights in Sep 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Laura Kaye

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 8 nights in Aug 2024

10/10 Excellent

Isaac Alan

Stayed 5 nights in Aug 2024

10/10 Excellent

Carlos David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property from the service , staff and our room was amazing . A true 5 diamond resort with high end restaurants and service . Stayed for 4 nights in the preferred oceanfront Jr suite and we loved every bit of it . The bathrooms and showers are so nice !
Stayed 4 nights in Sep 2024

10/10 Excellent

Enes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Had an amazing time at this resort!!
Stayed 5 nights in Sep 2024

6/10 Okay

Robert

Stayed 7 nights in Aug 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, great amenities and an excellent staff. Would recommend to anyone for a romantic getaway.
Stayed 4 nights in Sep 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beautiful resort with amazing food service and pools
Stayed 4 nights in Sep 2024

8/10 Good

REBECCA ASHLEY

Stayed 4 nights in Sep 2024

6/10 Okay

Talia jimenez ramiro

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall we had a good stay. For the amount we paid I expected excellent. I’ve paid much less at other resorts and received much better service and amenities. To begin with, we ate tacos 3 nights in a row because anytime we went to the restaurants for dinner there was 30 tables ahead of us at 8pm! I can’t believe they don’t have reservations or can’t sustain more people in the restaurants. We were stuck to eat tacos that they made every night and they weren’t good. Room service took 90 minutes most days. Our last night we did the Japanese restaurant where they cook in front of you at 9pm. We were full from eating before that we didn’t even enjoy the food, the show wasn’t something that WOWED us either. Hibachi or Benihana has done better. It was actually boring and extremely hot to sit in front of. Our last full day we ended up spending it on the other side of the resorts where the people are basically harassing you to get a massage, the third day we caved in and went and I regret it so much. The walk was so long and it was a waste of my day. I’m kind of upset the hotel lets them solicit the clientele when most of us just wanted to relax and enjoy the beach. They did not stop asking throughout our time out there. I definitely expected something else, I’ve stayed at other secrets resorts and I was amazed by the food and the nightly entertainment. That was not the case here. I will not be coming back to this resort.
Stayed 4 nights in Sep 2024

10/10 Excellent

Benjamin Evelin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife came here for our honeymoon. This has been the best experience at a resort for both of us. The rooms are amazing, very modern and clean. The food is outstanding at every restaurant, with plenty of options to choose from. They don’t do reservations at this resort besides for one of the restaurants. I recommend to go to dinner earlier rather than later to avoid waiting time, which can be up to 2 hours, depending on how busy it is. The service from the employees was AMAZING! They do a great job to accommodate all of your needs. This resort has a great option of pools to choose from. Each pool gives a different experience. If you want something private, you have those options, as well as if you want something more hype. I recommend upgrading to the preferred club, because with this you have access to the rooftop infinity pool and restaurant. You also get a complimentary hydrotherapy spa session which was amazing and one of our best experiences at the resort. With preferred club, you get a lot more benefits, and trust me it’s worth it. The resorts entertainment team does a great job to keep you entertained from morning to evening, if you would like. The only negative thing that I can say about this resort would be that the beach isn’t as clean as some of the other resorts, but the pools make up for it big time. Overall, this resort is a 10/10 and I am coming back here for sure, I would recommend it to everyone!
Stayed 9 nights in Sep 2024

8/10 Good

Shauna, Wilmington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I spent 3 nights at this resort. We stayed on the Secrets Moxche side and opted for the preferred package, ocean view room, which gave us access to a beautiful rooftop garden restaurant, and separate check-in lounge complete with its own bar and hors d'oeuvres. We also had a concierge on our floor. The property is absolutely stunning! From the moment you arrive, you're met with breathtaking views and top-notch service. The food and drinks were delicious, but the drinks were not strong at all. The pools were plentiful, but very warm. I found myself wishing that at least one pool had cold water. There was a strong push to get us to agree to attend the resort's special tour ("vacation club presentation"), which was a bit aggravating. Despite mentioning to several staff members that we were celebrating my birthday, we didn't receive any special recognition (though we saw celebratory banners on many other hotel room doors). This was slightly disheartening. The resort seems to be geared towards couples; the vibe is very romantic. They do have a sports bar and a nightclub, but we only stopped in briefly to check these out. This was my 4th trip to Mexico and the first time I fell ill. Perhaps I was a bit too lax this time when it came to water consumption/ice cubes. I managed each day with the help of Pepto Bismol. Lastly, the beach was not swimmable. We knew this going in and it wasn't a deal breaker for us, but something to keep in mind if that is important to you.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kenya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 7 nights in Sep 2024

2/10 Terrible

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overrated and didn’t respond to my emails
Stayed 11 nights in Aug 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Secret Moxche is the best hotel that I ever visited , the only inconvenience was the dining option, or buffet not opened at night , after that, the hotel was incredible, the best
Stayed 7 nights in Sep 2024

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent no complaints!
Stayed 1 night in Sep 2024

10/10 Excellent

Tracy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful will be making this place a yearly destination.
Stayed 4 nights in Sep 2024

6/10 Okay

John

Liked: Staff & service
Stayed 7 nights in Sep 2024