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Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Terrace/patio
7 bars/lounges, 2 swim-up bars, poolside bar, beach bar
Interior entrance
Preferred Club Junior Suite King Ocean Front | View from room
Outdoor wedding area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
  • Gran Coyote Golf
    ‪8 min drive‬
  • Mamitas Beach
    ‪13 min drive‬
  • Quinta Avenida
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite King Tropical View

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite King Tropical View

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King Tropical View

Preferred Club Junior Suite Swim Out King Tropical View | View from room

Preferred Club Junior Suite Swim Out King Tropical View

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Stellar Presidential Penthouse

The Stellar Presidential Penthouse | Premium bedding, minibar, in-room safe, blackout curtains

The Stellar Presidential Penthouse

  • 440 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds

View from room

Junior Suite, 2 Double Beds

  • 62 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Paramount Suites Ocean View King

Preferred Club Paramount Suites Ocean View King | Premium bedding, minibar, in-room safe, blackout curtains

Preferred Club Paramount Suites Ocean View King

  • 179 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 1 King Bed

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

Preferred Club Superior Junior Suite King Ocean View

  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite King Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite King Ocean Front

Preferred Club Junior Suite King Ocean Front | Premium bedding, minibar, in-room safe, blackout curtains

Preferred Club Junior Suite King Ocean Front

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double Tropical View

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite Double Tropical View

  • 62 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Double Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite Double Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

Preferred Club Junior Suite King Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Double Ocean View

Preferred Club Junior Suite Double Ocean View | Premium bedding, minibar, in-room safe, blackout curtains

Preferred Club Junior Suite Double Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Master Suite King Ocean Front

Preferred Club Master Suite King Ocean Front | Living area | Tablet

Preferred Club Master Suite King Ocean Front

  • 145 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite Double Ocean View

View from room

Preferred Club Superior Junior Suite Double Ocean View

  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Similar properties

4 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers

Impression Moxché by Secrets – Adults Only – All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.8 out of 5, Exceptional, (165)
The price is €1,733
for 1 room
includes taxes & fees
6 Apr - 7 Apr
Impression Moxché by Secrets – Adults Only – All Inclusive

About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 7 outdoor pools
Catch some rays at the beach or spend the day relaxing at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offers 485 air-conditioned accommodations with tablet computers and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor tennis courts and complimentary bicycles are featured at the property. 7 outdoor swimming pools are on site along with a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive. During your stay, you're just a quick walk from Chun-Zumbul (diving site). Enjoy features like free WiFi in public areas and free valet parking, plus 7 outdoor pools. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at Market Cafe, one of the property's 10 restaurants and 7 bars/lounges
  • Take a swim in the 7 outdoor pools
  • Treat yourself to massages, body treatments or body wraps at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the restaurant and the clean guestrooms
  • 8 minutes by car from Gran Coyote Golf and 10 minutes from El Camaleón Mayakoba Golf Course
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Some rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Secrets Moxché Playa del Carmen - Adults Only - All Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

Market Cafe – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Allora – This poolside theme restaurant specialises in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Bisou – Overlooking the pool and garden, this theme restaurant specialises in French cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Suki – This poolside theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Seasoul – This beachfront theme restaurant specialises in seafood and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 2 swim-up bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Allora
  • Bisou
  • Market Cafe
  • Seasoul
  • Suki

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf driving range
  • Gym
  • Nightclub
  • Shopping centre
  • Steam room
  • Water sports equipment
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (11,950 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night, plus a deposit of USD 65 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only
Secrets Moxché Playa del Carmen Adults Only All Inclusive

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 559 out of 741 reviews
Rating 8 - Good. 107 out of 741 reviews
Rating 6 - Okay. 45 out of 741 reviews
Rating 4 - Poor. 14 out of 741 reviews
Rating 2 - Terrible. 16 out of 741 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rylee

Stayed 4 nights in Nov 2024

6/10 Okay

Yating

Stayed 4 nights in Dec 2024

6/10 Okay

Khosro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very rude receptionist. She almost got into a fight with me because I asked for early check in. Lots of my friends got infected and had fever and stomach issues. Most probably because of water.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for vacation!
Stayed 5 nights in Dec 2024

2/10 Terrible

itzel jaqueline estevez

Stayed 4 nights in Aug 2024

10/10 Excellent

Traci

Stayed 2 nights in Aug 2024

8/10 Good

Simone, beack park

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s something about an adult elcusive resort that does it for me. It was peaceful, secluded but still lively. Would go back again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Logan

Stayed 7 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Siqi

Disliked: Amenities
Staff stole my jacket.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Fabien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing new hotel. Abundance of pools. Rooms are awesome and restaurants are nice especially the beach front one. If you’re a beach person this isn’t going to be your best find because the beach isn’t so good. Hotel is great though and so is staff!
Stayed 4 nights in Sep 2024

4/10 Poor

Yuhan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 4 nights in Oct 2024

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful place Ive vacationed at. The best was the food. It wasnt just good for an all inclusive, it was simply just delicious. We had the most amazing service. Special shout out to my favorite servers Adrian and Jonathan at Seasoul. They were so nice and helpful, we kept going back there just to see them! Thank you guys for the amazing time.
Stayed 7 nights in Sep 2024

10/10 Excellent

Brynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Ciara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa like feel everywhere we went. Very relaxing and lots of private pool sun areas.
Stayed 4 nights in Nov 2024

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was ok pools were cold elevators were not air conditioned so on humid days it was hot. Elevators were small and guest and staff used same so most times had to wait a few times to get on the elevator. The drinks at the beach pool were mostly ice and the spas were cold. Most pools weren’t being used because they were so cold. Speakeasy was fun and so was the shows.
Stayed 6 nights in Nov 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool guys where so helpful and amazing finding us spots every morning
Stayed 8 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in an all inclusive and we were very pleasantly surprised at the quality of everything
Stayed 3 nights in Oct 2024

4/10 Poor

Dorina, Kansas City

Liked: Staff & service, property conditions & facilities
Our stay was merely OK. We were tricked into getting a timeshare tour in briefing, it was super high-pressure sales tactics. Needless to say we did not purchase one. Since then we’ve seen this experience captured in a New York Times article, confirming it was a rip off. Accommodations were fine. The upgraded experience was mostly satisfactory. The big minus was the fact that the advertised upgraded bar was not an upgraded all. Most of the drinks were substandard. We even caught a waiter tasting drinks with a spoon and reusing that spoon. Completely unsatisfactory. Food was good, but not great. Staff was helpful. We will not be back.

10/10 Excellent

Antonio

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room, food and staff was spectacular!
Stayed 7 nights in Nov 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect resort to relax, unwind, and make the day whatever you want.
Stayed 3 nights in Nov 2024

10/10 Excellent

Catherine, cedar grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was wonderful! The food was excellent and we enjoyed all the available dining options. Since there was a wedding and a convention some of the dining areas were closed off to the guests. They even closed the sports bar one evening so many football fans were not happy. The main pool area was also closed off for one day during our visit. We stayed in a swim out suite which was nice if the other guests next to your room are not loudly swimming at the same time so you do have to take that into consideration. The beach was nice and the sea weed was not terrible. We were preferred club but that only meant you had access to the rooftop pool deck and restaurant. It was nice to go there when other parts of the resort were blocked off for the private events.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service was excellent. Food was very good. The resort is very nice - it’s great that there are so many different pools and restaurants for a resort of this size. The major negative is the sales staff at check in trying to pressure you to come for a sales session.
Stayed 5 nights in Nov 2024