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Senses Quinta Avenida By Artisan Adults Only

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Senses Quinta Avenida By Artisan Adults Only

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Terrace/patio
Exterior
Aerial view
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
5A. Avenida Norte # 324, entre 26 y 28 Sur, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    1 min walk
  • Quinta Alegría Shopping Mall
    4 min walk
  • Mamitas Beach
    4 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    9 min drive

Room options

View all photos for Deluxe Studio Suite, Hot Tub

Deluxe Studio Suite, Hot Tub | Premium bedding, minibar, in-room safe, desk

Deluxe Studio Suite, Hot Tub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Suite, 1 King Bed, Hot Tub

Terrace/patio

Elite Suite, 1 King Bed, Hot Tub

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Suite, 2 Double Beds

Elite Suite, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Elite Suite, 2 Double Beds

  • 60 sq m
  • Sleeps 2
  • 2 Double Beds

Double Room Standard

  • Sleeps 2
  • 1 King Bed

Double Room Superior

  • Sleeps 2
  • 1 King Bed

Double Room Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for Double Suite Junior With Internal View

Premium bedding, minibar, in-room safe, desk

Double Suite Junior With Internal View

  • Sleeps 2
  • 2 Double Beds

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The price is €59
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Senses Quinta Avenida By Artisan Adults Only

Adults-only beach hotel
At Senses Quinta Avenida By Artisan Adults Only, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Senses Quinta Avenida By Artisan Adults Only offers 22 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s).
Our customers tell us that they can't get enough of the helpful staff at Senses Quinta Avenida By Artisan Adults Only. During your stay, you're just a quick walk from Playa del Carmen Main Beach. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy pool views while dining at Senses Bar
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Quinta Avenida and 4 minutes on foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
Senses Quinta Avenida By Artisan Adults Only offers its guests a full-service spa and an outdoor pool. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at Senses Quinta Avenida By Artisan Adults Only. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

For a fee, guests can enjoy a full breakfast daily from 9:00 AM to noon.
Senses Bar – This rooftop bar is located by the pool.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 9:00 AM to noon for a fee: MXN 135 per person
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Senses Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Senses Quinta Avenida By Artisan Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 135 per person
  • Airport shuttle fee: MXN 1233 per person (return)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Senses Quinta Avenida By Artisan Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

ARTISAN Handmade Collection
ARTISAN Handmade Collection Playa del Carmen
ARTISAN Handmade Hotel Collection
ARTISAN Handmade Hotel Collection Playa del Carmen
Senses Quinta Avenida Artisan Adults Hotel Playa del Carmen
Senses Quinta Avenida Artisan Adults Hotel
Senses Quinta Avenida Artisan Adults Playa del Carmen
Senses Quinta Avenida Artisan Adults

Senses Quinta Avenida By Artisan Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 194 out of 421 reviews" "
Rating 8 - Good. 101 out of 421 reviews" "
Rating 6 - Okay. 57 out of 421 reviews" "
Rating 4 - Poor. 33 out of 421 reviews" "
Rating 2 - Terrible. 36 out of 421 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Olivia

Disliked: Amenities, property conditions & facilities
When we first arrived our door key didn’t work properly we had to wait about 2 hours to receive a key that would work. The tv remotes never worked had to ask for new batteries and still didn’t work. Paid extra for the “jacuzzi” didn’t even work properly nor did it even heat up properly
Stayed 3 nights in Jun 2024

10/10 Excellent

Julian

Stayed 6 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in May 2024

8/10 Good

monica

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2024

6/10 Okay

Jason, Lynnwood

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of 5th ave so everything was super convenient. Being right on 5th ave it was noisy but was to be expected. Front desk staff and cleaning staff were excellent. Would definitely stay here again. There were some concerns with the room upon check in but it was addressed right away and no problems after that.
Stayed 8 nights in Apr 2024

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel extrêmement bien situé directement sur la cinquième avenue avec balcon, belle piscine sur le toit, lit très confortable. Bon rapport qualité prix!
Stayed 9 nights in Apr 2024

10/10 Excellent

Erica

Stayed 2 nights in Feb 2024

6/10 Okay

Maxwell

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything
Stayed 4 nights in Mar 2024

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service
The staff was great!! But the building elevator was not working most of our staying the pool bar was under construction
Stayed 5 nights in Mar 2024

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was great. Many reviews complained about the noise from the bar downstairs but we didn’t have any issue. There are certain things to expect when staying on fifth avenue and noise comes with that. The property was great and location was perfect.
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff !!! And great location !! I felt comfortable there !!
Stayed 3 nights in Feb 2024

6/10 Okay

Joel

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms are nice, lots of restaurants nearby
Stayed 4 nights in Feb 2024

8/10 Good

Gabriela de

Good choice
Excellent location. The hotel is beautifully remodeled. Just a bit of noice, being ear plugs. And please leave a notice outside your room so they clean it. Amazing staff. Playa Mamitas is the best, just 5min elaking distance.
Stayed 2 nights in Feb 2024

6/10 Okay

yoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for short stay !!
This hotel was good in general . The location is great, the price was good and it felt very safe. The hotel needs a little bit of a refresh. The vibe was dead. My main concern was the water pressure (or lack thereof). The toiletries were really bad too. The elevator was broken for a day and Monday morning was very noisy with constructions around . Service was ok, straight to the point, front desk people and mostly the overnight guy were very kind. But it sounds very bad when you arrive to a hotel and the first things you heard is we are going to have extra charge if towels are stained and key ( electronic by the way ) are lost. It is not a very welcoming. Overall , it is a good hotel, just need some improvements.
Stayed 4 nights in Feb 2024

10/10 Excellent

Louis M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024

2/10 Terrible

Berenice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-grumpy & rude overnight receptionist that cannot be bothered with any questions. he will talk down to you! -cold shower water. our entire stay! -fridge heats instead of cool. -dirty/old/yellow/raggedy linens & towels. -nasty tub/dirty tub. -thin walls & construction early mornings. -unorganized. asked & was approved for late check out at 1pm. male worker walked into room at 12:15pm while i was showering & wanted to have a full conversation about check out time while i was in the shower. even after being told to get out!

6/10 Okay

Jacqueline

Travelled with partner
Nothing unique, they never delivered the bottle of wine per stay, the outdoor jacuzzi was dirty with a big dirt stain, water came in through the glass door during rainy days, makijg a poddle, the shower handles need to be replaced,nit steady and the water sink splashes water all over, they charged me $14 dollars for a hair dye stain in a white towell that im sure when they do the laundry it would come out.. Disappointed.
Stayed 3 nights in Jan 2024

8/10 Good

Sheldon, Kelowna

Travelled with group
Liked: Cleanliness, property conditions & facilities
Decent place. Bar below is loud til 2 am
Stayed 7 nights in Jan 2024

6/10 Okay

Sheldon, Kelowna

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was not happy with the service Stayed before a was good. This time was not good service at all an one employee was very very rude
Stayed 7 nights in Jan 2024

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Dec 2023

8/10 Good

Sheldon, Kelowna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely liked the hotel an very great location on 5th Noise at night from downstairs restaurant is loud but not hotel fault. There was a few minor things like no access to stairs instead of elevator on ground floor. The place is definitely worth a stay an staff were very helpful
Stayed 7 nights in Dec 2023