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Sofía by Bunik

2.5 star property

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Rooftop terrace
Deluxe Loft | Private kitchen | Full-sized fridge, microwave, blender, cookware/dishes/utensils
Superior Loft | Private kitchen | Full-sized fridge, microwave, blender, cookware/dishes/utensils
Superior Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪6 min walk‬
  • Quinta Alegría Shopping Mall
    ‪7 min walk‬
  • Calle 12
    ‪9 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪19 min walk‬

Room options

View all photos for Premium Loft

Premium Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Premium Loft

  • 50.22 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Superior Loft

Superior Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Superior Loft

  • 50.22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Studio

Traditional Studio | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Traditional Studio

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Deluxe Loft

  • 34.62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Sofía by Bunik

Hotel with 2 outdoor swimming pools, a short walk to Quinta Avenida
This smoke-free hotel features 2 outdoor pools, spa services and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are on-site.
Sofía by Bunik offers 45 air-conditioned accommodations with a safe and free toiletries. Kitchenettes offer full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the pool at Sofía by Bunik. During your stay, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, 2 outdoor pools and concierge services are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the 2 outdoor pools
  • Amenities include multilingual staff, a lift and a terrace
  • Guests have great things to say about the pool and the location
  • Within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach
Sofía by Bunik offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at Sofía by Bunik.

This Playa del Carmen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 988 reviews
Rating 8 - Good. 198 out of 988 reviews
Rating 6 - Okay. 88 out of 988 reviews
Rating 4 - Poor. 26 out of 988 reviews
Rating 2 - Terrible. 43 out of 988 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 13 nights in Oct 2024

8/10 Good

cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay walk to everything clean safe .beds were very hard. Pool was great jacuzzi was always cold enjoy are stay very much great beach shopping 5th ave very close 4stars

6/10 Okay

Cila

Disliked: Staff & service, property conditions & facilities
Stayed 28 nights in Oct 2024

10/10 Excellent

Fernando

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, más instalaciones son muy bonitas y todo está en orden
Stayed 2 nights in Oct 2024

6/10 Okay

Pascale

Stayed 3 nights in Oct 2024

2/10 Terrible

Cila

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Constant noise.. pool above leaked down walls of our room.. tiny mites in the cupboards
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is over the top helpful and kind. I look forward to my next visit.
Stayed 14 nights in Oct 2024

10/10 Excellent

Esmeralda

Stayed 7 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Oct 2024

2/10 Terrible

Marisela

Stayed 1 night in Oct 2024

10/10 Excellent

Demetrius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms. Modern. Clean. Very convenient location. Good value for money.
Stayed 4 nights in Oct 2024

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
The place is great, and it is very accessible to downtown and the beach. The only problem is how hot the area around the elevator is. But, overall, it is a very good place for the price you pay.
Stayed 8 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction work nose
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction work nose
Stayed 21 nights in Oct 2024

10/10 Excellent

Chern

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anna at the front desk is awesome. We walked in and she had a big smile, and was professional and efficient.
Stayed 1 night in Oct 2024

10/10 Excellent

Chern

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anna at the front desk was awesome. Walked into a great big smile and she was very polite, professional, and friendly. Had everything ready for my rooms. Also made sue I received my platinum upgrade. Same at checkout. I will always stay her when in Playa
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and place!
Stayed 7 nights in Oct 2024

8/10 Good

Seonghee

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly compared to the price this hotel is really good. I have only 2 things to mention. 1. AC did not work well. So every night I was sweaty when I slept. That is a bummer. 2. The shower room is not dirty but whenever i turned on the water, it was stinky. While I took shower, that smell was gone or maybe my nose got used to it lol Except for 2 things it was excellent! If I reported it to the reception they might check but also I was tired and lazy after going to beach so I did not care. And again, when i think the price, it is still excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Jhenifer

Liked: Cleanliness, staff & service
The price is excellent and the place is comfortable
Stayed 1 night in Oct 2024

8/10 Good

Edmundo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The apartments are modern and functional, clean and spacious. The area is noisy at night from surrounding night clubs.
Stayed 3 nights in Oct 2024

10/10 Excellent

jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado un lugar cómodo,limpio y en buena locación José y Michell del lobby muy amables gracias por sus atenciones chicos mi esposo y yo estuvimos como 15 días y nos sentimos muy aguato
Stayed 1 night in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Sony Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top pool
Stayed 9 nights in Oct 2024

10/10 Excellent

Maria Aimee Lopez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Sofia by Bunik for two nights and found it to be a calm and peaceful spot, despite some occasional noise from construction across the street. The location is perfect, making it easy to explore the area, and the price was very reasonable. The hotel was clean and offered convenient workspaces, which was great for getting some work done while traveling. Although we ended up leaving our belongings there for the entire week to hit the road, the two nights we spent were pleasant. A good option for budget-conscious travelers who need a well-located and practical place to stay.
Stayed 7 nights in Aug 2024

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in the shower, shortage of towels, only allowed one key for the two of us even tho it's needed to get in and out, full time day staff at the reception desk was extremely rude every day. We travel here a couple times a year and this is the first place I can say I WOULD NOT RECOMMEND!
Stayed 7 nights in Oct 2024