The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

Sun deck
Outdoor pool, pool loungers
Lobby
Couples treatment room(s), body treatments, aromatherapy
Superior Room, 2 Queen Beds | Free minibar, in-room safe, individually decorated

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • All-inclusive
  • Spa
  • Gym
  • Housekeeping

Explore the area

Map
Avenida 1ra Norte, Esquina con Calle 32 Norte, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    1 min walk
  • Mamitas Beach
    5 min walk
  • Playa del Carmen Main Beach
    5 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    9 min drive

Room options

Standard Room, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds

  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Corner

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Master)

  • 108 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

Adults-only Playa del Carmen resort in Downtown Playa del Carmen with 3 restaurants
Along with 3 restaurants, this resort has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site.
The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton offers 60 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, dressing gowns, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the shopping around The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Features include free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at El Mural, a buffet restaurant that serves Mexican cuisine
  • Take a swim in the outdoor pool
  • Indulge with reflexology, deep-tissue massages or facials at The Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Quinta Avenida and 5 minutes on foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton. Free self parking and valet parking are available. A complete renovation of The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton was completed in May 2021.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen resort.

El Mural – This buffet restaurant specialises in Mexican cuisine and only serves breakfast.
Sakru Maru – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
La Terraza – This poolside rooftop bar specialises in international cuisine and serves lunch and dinner. Open daily.
Coffee Corner – This coffee shop only serves light fare. Open 24 hours. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coffee Corner
  • El Mural
  • La Terraza
  • Sakru Maru

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 203 out of 384 reviews" "
Rating 8 - Good. 70 out of 384 reviews" "
Rating 6 - Okay. 53 out of 384 reviews" "
Rating 4 - Poor. 23 out of 384 reviews" "
Rating 2 - Terrible. 35 out of 384 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Sergio

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Natsumi

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Mark, Glenn Heights

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Well our check was not pleasant. I didn’t like that Lunch and Dinner were alocarte and there was not much of a menu item to my liking. Upon arrival when we where taken to our room it was severely warm and there was no ceiling fan to support the AC which was not putting enough cold air into the room.. Only one staff member server on the roof top looked very unpleasant to the eye and a bit over worked also the view to the ocean can be seen nor city didn’t set well with us.. Asian sushi restaurant was only open on the weekend that was a bummer. Overall this Yucantan hotel it needs some work.. I won’t be coming back unless these concerns are addressed or updated..
Stayed 4 nights in Aug 2024

6/10 Okay

Brittney

Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the property. Staff was amazing!
Stayed 4 nights in Jul 2024

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Kerri

Travelled with group
Liked: Cleanliness, staff & service
Very nice building but small. Limited dining options
Stayed 3 nights in Jul 2024

10/10 Excellent

Ariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How close it was to the shopping area! But I didn’t like how small the gym was.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ashley

Stayed 3 nights in Apr 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the stay. The staff were amazing and always on hand to serve and help in any way. We’re definitely going back again!!
Stayed 4 nights in Jul 2024

8/10 Good

Ailen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, es pequeño, no piensen que va a haber actividades como un mega all inclusive, pero la atención, el staff y la comida fue un 10/10. Lo único malo es el alcohol, si quieres alcohol bueno es extra.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yohara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. Nos quedamos el fin se semana del 4 de julio en medio del huracán Beryl! Muy atentos y pendientes de la necesidad de los huéspedes. En especial la atención de Jean antes y durante la estadía.
Stayed 3 nights in Jul 2024

10/10 Excellent

Raul

Stayed 3 nights in Jul 2024

4/10 Poor

Julissa

Travelled with group
Liked: Staff & service
Due to Hurricane Beryl, I was only able to stay for a total of 2 days. I will describe the resort & separate that from the handling of the hurricane given its unique circumstance. Food: The options were good & varied—portions are small, but they make an effort to include dietary restrictions which was fabulous. At mealtime, Oscar, a staff, was especially considerate about this! He went above and beyond and it was much appreciated. The food is not authentic and very much catered to American clientele. The most authentic food was the breakfast options. Room: We were given a room that had a couch. The couch had nasty, brown stains throughout. We did not use this couch. In addition, we had many keycard troubles. I went down to reception to explain this and request assistance as our keycard did not open the door. The receptionist asked if I let the keycard be in the Sun or put it behind my phone and I responded no, as I kept it deep in my purse while laying out. He did not believe me and reset the card. I went back to the room and took video evidence that it was not working. They sent someone eventually after sitting outside of the room for a while. They weren’t able to fix the door so they relocated us to another room, which was fine, whatever. Now, when the news of the hurricane first came, their communication printed and taken to our room completely minimized it. We were told to speak to hotel staff if we had concerns and so we went down and did express these fears. The
Stayed 4 nights in Jul 2024

10/10 Excellent

Keri, Miami

Travelled with family, Travelled with partner
I came to playa de Carmen to have dental treatment so not a vacation. Booked a suite knowing I will be spending some time in our room. The room was large and airy and had everything we needed. The day of the surgery I had got blood on the towels. Housekeeping reported this to the manager who came up to see me. She was lovely and asked if there was anything the hotel could get me from soup to a dr. Even though I couldn’t eat my husband had room service and it was all good quality food. I will definitely return when I have to go back in January.
Stayed 6 nights in Jun 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent hotel! The only suggestion I'd have is to vary the menu options a bit more as we found ourselves repeating the same choices over our stay even though they have an "Italian night" and a Japanese themed option that you can make reservations for.
Stayed 5 nights in Jun 2024

10/10 Excellent

TyRee Monet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great adults only Resort the property is small. It includes a rooftop pool 24 hour coffee and tea with cakes and fruits Coca-Cola and water in a small fridge. lunch dinner and breakfast is served à la cart from a menu. Drinks are available from one bar at the rooftop, breakfast is served downstairs in the lobby. Dinner and brunch is served upstairs on the rooftop. The property does not have a lot of amenities, but it was great for my stay. The only thing that I did not like about the property is that my role smell a little like mildew/sewage. Didn’t complain I was not sure if that was the scent of Mexico or the hotel. Plus, I travel from a different hotel called Ocean Zen, which was her horrible so this was on earth compared to what I previously left. The beach is like a five minute walk away, but the location of the beach was horrible. It also smelled like sewage and mildew at the beach. Probably nothing any American will want to get in.
Stayed 3 nights in Jul 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Excelente e funcionários simpáticos e prestativos
Stayed 2 nights in Jul 2024

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Joshua

Stayed 1 night in Jun 2024

4/10 Poor

thanh van

Stayed 5 nights in Jun 2024

10/10 Excellent

Rosa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality was amazing. Oscar especially helped us out and even recommended amazing places to visit in Playa Del Carmen.
Stayed 3 nights in May 2024

10/10 Excellent

Leonna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2024

8/10 Good

Joaquin jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024