Valentin Imperial Rivera Maya All Inclusive - Adult Only

4.5 star property
VIP Access

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3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Private beach, white sand, beach cabanas, sun-loungers
Diamond Suite | Premium bedding, down duvets, free minibar, in-room safe
7 restaurants, dinner served, Italian cuisine
Suite Imperial Privé | Premium bedding, down duvets, free minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Carr.Fed.307 Chetumal, Puerto Juarez Km.311, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    ‪6 min drive‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪8 min drive‬
  • Maroma Beach
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Diamond Suite

  • 149 sq m
  • Sleeps 3
  • 1 King Bed

Golden Superior Junior Suite

  • 61 sq m
  • Sleeps 2

Golden Junior Suite

  • 61 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Junior Suite - Garden View

  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite Onyx

  • Sleeps 2
  • 1 King Bed

Emerald Junior Suite

  • 58 sq m
  • Partial ocean view
  • Sleeps 2

Suite Imperial Privé

  • 96 sq m
  • Sleeps 3

Golden Swim Up Junior Suite

  • 59 sq m
  • Sleeps 2

Silver Junior Suite

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Valentin Imperial Rivera Maya All Inclusive - Adult Only

Adults-only beachfront hotel with 3 outdoor pools
Catch some rays on Valentin Imperial Rivera Maya All Inclusive - Adult Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 7 restaurants.
Valentin Imperial Rivera Maya All Inclusive - Adult Only offers 540 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium satellite channels. Espresso makers and free minibar items are provided. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include MP3 docking stations and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, 2 outdoor tennis courts and a health club are featured at the hotel. 3 outdoor swimming pools are on site along with a lazy river and a steam room. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aromance. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Valentin Imperial Rivera Maya All Inclusive - Adult Only's great beach location. During your stay, you'll be within walking distance of Cirque du Soleil Boutique at Vidanta Riviera Maya. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Italian cuisine at L´ Olivo, one of the property's 7 restaurants and 9 bars/lounges
  • Splash around at the lazy river or swim in the 3 outdoor pools
  • Indulge with body wraps, massages or manicures and pedicures at Aromance
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Guests have great things to say about the pool and the clean guestrooms
  • 7.5 mi (12.1 km) from Maroma Beach and 20.3 mi (32.6 km) from Xcaret Eco Theme Park
  • Airport shuttle service available for a fee
Valentin Imperial Rivera Maya All Inclusive - Adult Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and sunloungers. At Valentin Imperial Rivera Maya All Inclusive - Adult Only, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 9 bars/lounges. Public spaces have free WiFi. This Colonial hotel also offers outdoor tennis courts, a health club and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
L´ Olivo – This theme restaurant specialises in Italian cuisine and only serves dinner.
Ginger – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
La Hacienda – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Taman Sari – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
L´Alsace – This restaurant specialises in French cuisine and only serves dinner. Open daily.
24-hour room service is available.
A hosted evening meal is available for a surcharge. Reservations are required.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Paintball
Volleyball

Lessons/classes/games

Aerobics
Bartending
Yoga

Entertainment

On-site live performances

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 7 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available for a fee of USD 94; reservation required
  • Snack bar/deli

Restaurants on site

  • Ginger
  • L´ Olivo
  • L´Alsace
  • La Hacienda
  • Taman Sari

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Designer stores
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Kayaking
  • Lazy river
  • Music library
  • Piano
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Valentin Imperial Rivera Maya All Inclusive - Adult Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 184 per room (return)
  • Early check-in is available for a fee (subject to availability)
  • Hosted evening meal: USD 94

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Valentin Imperial Rivera Maya All Inclusive - Adult Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Imperial
Maya Imperial Valentin
Maya Valentin Imperial
Valentin Imperial All Inclusive
Valentin Imperial Maya
Valentin Imperial Maya All Inclusive Playa del Carmen
Valentin Imperial Maya Playa del Carmen
Valentin Maya All Inclusive
Valentin Maya Imperial
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Maya Riviera Maya, Mexico
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Hotel Valentin Imperial Riviera Maya – Adults Only
Valentin Imperial Riviera Maya – Adults Only Playa del Carmen
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Valentin Imperial Riviera Maya– All Inclusive – Adults Only
Valentin Imperial Riviera Maya

Valentin Imperial Rivera Maya All Inclusive - Adult Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1154 out of 1450 reviews
Rating 8 - Good. 188 out of 1450 reviews
Rating 6 - Okay. 68 out of 1450 reviews
Rating 4 - Poor. 20 out of 1450 reviews
Rating 2 - Terrible. 20 out of 1450 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is huge with plenty of walking trails/sidewalks so it never felt crowded. Trees line all the sidewalks, and it is beautiful.
Stayed 6 nights in Jan 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at the Valentin. The grounds are huge and excellent. I had one bad meal of swordfish, but everything else was great.
Stayed 6 nights in Jan 2025

4/10 Poor

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jan 2025

10/10 Excellent

Andrew David

Stayed 4 nights in Jan 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Charles Junior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Sheila

Stayed 7 nights in Jan 2025

10/10 Excellent

Chayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Kevin

Stayed 7 nights in Jan 2025

10/10 Excellent

Dean, Shakopee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to stay, our 3rd time. They keep the place clean, staff is great, nothing not to like. If you like the pool it's excellent. If you like the beach, also really good. Would stay again.
Stayed 7 nights in Jan 2025

8/10 Good

Tracey Dawn, Stevensville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Grant R, San Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Holly

Stayed 6 nights in Dec 2024

6/10 Okay

Houston

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The property was very nice and well taken care of. The pool was awesome and the beach area was great. The rooms were fantastic and large. Areas of concern, staff was incredibly hit or miss on friendliness, food left a lot to be desired, wasn’t much to do if you were staying on the resort for more than a few days. We had a group of 10 and the resort had a policy they could not seat a table of 10. Over 4 nights we could never dine together, always a table of 6 and 4(understandable if it’s their policy, however other resorts we’ve stayed at have been more than accommodating for a lager group, not a compliant but an fyi to other large groups that may be traveling).
Stayed 4 nights in Jan 2025

10/10 Excellent

Pamela Ann

Liked: Cleanliness, amenities
The resort was beautiful and everything I expected. I would definitely go back again
Stayed 5 nights in Jan 2025

10/10 Excellent

Sorin, willow springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our 5 trip here, we love this place, excellent service, food, entertainment, lovely, friendly people
Stayed 4 nights in Jan 2025

10/10 Excellent

Gurkar Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Martha J

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our sixth time here and we love it. Everything and everyone is wonderful. Food is mostly good.
Stayed 8 nights in Jan 2025

10/10 Excellent

Craig

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have vacationed all inclusive resorts around the Gulf and Caribbean for over 15 years this was definitely one of the best resorts we’ve enjoyed. The grounds and facilities were clean, and well maintained. The main pool is massive and we were able to find seating every day without racing there at 7am to “find a spot”. Unfortunately we didn’t get to enjoy the beach due to the weather. We heard, and it did appear to be fairly rocky so I would recommend water shoes but we also found there to be a lots of shaded seating which we think is a must when the sun is blazing. The biggest criteria for a good stay for us is the food. I would say 4-4.5 stars out of 5, so very good. We found the buffet to be very good, clean, efficient, vast choices, very tasty. My only complaint for the week would be that on a couple of occasions the coffee was served cold, but we did get hot refills. We enjoyed all the theme restaurants, some more than others but all were overall good experiences. The staff throughout our stay were very good and very attentive, also the activities staff were very engaging and enthusiastic. It was a great trip, always too short, we would definitely go back.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with our adult aged kids. Amazing food. Staff superb. Lots to do but if you wanted relaxation and quiet, that was easily found too Would return in a heartbeat
Stayed 7 nights in Dec 2024

10/10 Excellent

Edmond, Morton Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed at this resort. Everything was excellent . The restaurants, entertainment the pool activities. We will be back next year
Stayed 7 nights in Jan 2025

10/10 Excellent

Alina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! Staff were very friendly and helpful. The pool and grounds were so lovely, and the food was even better!! We especially appreciated the quieter pool area which was wonderful for relaxing. We will be back!
Stayed 5 nights in Jan 2025

2/10 Terrible

Silvana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The food was terrible at every restaurant! It was so bad that 2 people from our group left just 3 days into the trip after paying a crazy amount of money for nothing. On top of that, the staff knew the food sucks and didn't care. They were also rigid about accommodating any request - the answer was inevitably 'no, we are told we cannot allow that". When we requested to speak with a manager, that was another strange ordeal - most hotels are happy to connect a guests to a manager, but not here. They even refused to give us the name of the manager and acted as this was the most unusual request. Then we were told there is actually no manager at the hotel at all, that the manager sits in another office at another property.... So, the food sucks. The hotel grounds are pretty but food is terrible and the hotel should be marketed for Weight Loss. THE WORST WASTE OF MONEY AND WORST FAMILY vacation. 7 people in our group and everyone was deeply unhappy to be there!
Stayed 7 nights in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024