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Vista Caribe

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vista Caribe

Exterior
Basic Triple Room, 1 Bedroom | View from room
Reception
Reception
Deluxe Room | Living area | 19-inch flat-screen TV with cable channels

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
Calle 6 Nte Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    1 min walk
  • Mercado Playa del Carmen
    3 min walk
  • 3D Museum of Wonders
    4 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    11 min walk

Room options

View all photos for Deluxe Quadruple Room, 1 Bedroom

Deluxe Quadruple Room, 1 Bedroom | Bed sheets

Deluxe Quadruple Room, 1 Bedroom

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Bed sheets

Family Room, 1 Bedroom

  • 39 sq m
  • Sleeps 5
  • 1 Single Bed and 2 Double Beds

View all photos for Basic Double Room, 1 Bedroom

Basic Double Room, 1 Bedroom | Bed sheets

Basic Double Room, 1 Bedroom

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | Bed sheets

Deluxe Double Room, 1 Bedroom

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Quadruple Room, 1 Bedroom

Basic Quadruple Room, 1 Bedroom | Bed sheets

Basic Quadruple Room, 1 Bedroom

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Bedroom

Traditional Room, 1 Bedroom | Bed sheets

Traditional Room, 1 Bedroom

  • 47 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Single Bunk Bed

View all photos for Basic Triple Room, 1 Bedroom

Basic Triple Room, 1 Bedroom | Bed sheets

Basic Triple Room, 1 Bedroom

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Vista Caribe

Beachfront Playa del Carmen hotel in Downtown Playa del Carmen with a 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a children's pool and a 24-hour front desk.
Vista Caribe offers 33 air-conditioned accommodations, with a hairdryer. 19-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.
During your stay at Vista Caribe, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Steps from Quinta Avenida and 4 minutes on foot from Playa del Carmen Main Beach
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Vista Caribe offers its guests an outdoor pool and a children's pool.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 11:00 AM.
Vista Caribe has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 12 per day)

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Vista Caribe

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 5 for adults and from USD 5 for children
  • Nearby parking fee: USD 12 per day(328 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Vista Caribe Hotel
Vista Caribe Playa del Carmen
Vista Caribe Hotel Playa del Carmen

Vista Caribe Reviews

Reviews

6.8
Rating 10 - Excellent. 30 out of 93 reviews" "
Rating 8 - Good. 18 out of 93 reviews" "
Rating 6 - Okay. 18 out of 93 reviews" "
Rating 4 - Poor. 11 out of 93 reviews" "
Rating 2 - Terrible. 16 out of 93 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Carrie

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descripcion hotel
Este hotel es muy bueno ea un hotel con las 3b. Aparte que las habitaciones es como si estuvieras en tu propio condo y el precio es increiblemente bueno. Tambien esta contiguo a la 5ta avenida y tienes la playa a pasos. El parqueo es first come firat served perp esta preciosisimo! Me fascina y el desayuno esta incluido lo cual es un plus.
Stayed 1 night in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

christopher, Deltona

Not parking
Stayed 1 night in May 2024

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Need to update the facilities
Stayed 6 nights in Mar 2024

4/10 Poor

Karime

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ES MUY POBRE LA ATENCION QUE SE BRINDA POR PARTE DE LOS EMPLEADOS DE RECEPCION SON AMABLES PERO MUY POCO ATENTOS CHECK IN MUY LENTO, LA FALTA DE ATENCION A LAS INSTALACIONES EN TANTO AL MANTENIMIENTO EN LA HABITACION Y EN EXTERIORES ES MUY NOTORIA, EN LA HAB HABIA MUCHAS TELARAÑAS, POLVO Y MUCHAS CUCARACHAS AL IGUAL QUE MUCHOS MOSQUITOS, LA PUERTA DE LA HAB ASIGNADA NO CERRABA BIEN, SE NOTA QUE TARDAN EN CAMBIAR SABANAS LO CUAL POR SALUD Y HIGIENE RECOMENDARIA EL CAMBIO DIARIO Y FILTROS PARA EL AGUA POTABLE, NI SIQUIERA ME PODIA CEPILLAR DE LO SALADA :( ENTRE MUCHAS MAS. TRABAJO EN HOTELERIA Y CONSIDERO IMPORTANTE LA BUENA ATENCION TANTO PARA HUESPEDES EXTRANJEROS COMO NACIONALES PUES LOS DOS PROVEEN ;). ESTA EN MUY BUENA ZONA Y POR LO QUE OFRECE SINCERAMENTE EN CALIDAD-PRECIO SI ESTA BIEN PARA QUEDARSE DE PASO POR UNA NOCHE E IR A LA PLAYITA O ALGUN BAR DE LA 5TA PERO PARA MAS DE UNA NO LO RECOMENDARIA. ES UN BONITO HOTEL EN UNA MUY BUENA UBICACION LA ATENCION AL DETALLE ES LO QUE LE FALTA ;).
Stayed 3 nights in Apr 2024

10/10 Excellent

martyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a bargain! Right on 5th avenue with lovely pool. Breakfast included. Staff are wonderful This definitely isnt the Hilton but what an amazing value. Will certainly be back
Stayed 6 nights in Apr 2024

4/10 Poor

Aydin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
People are great here the people at the help desk workers etc no complaints on them great work. However it's a 2 star quality hotel. Old furniture, hot water comes after 10 minutes of leaving it on. There is no mirror at the restroom. Things just look neglected and old. They should invest some money and renew stuff. Also it's right next to a club so loud till 3am.
Stayed 5 nights in Mar 2024

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
As we arrived we were supposed to have a balcony. We did not have it. The days after in the morning they told us that it will be ok to move from one room to another but we had to repack our luggage and leave it to the reception. As we arrived lather that day, we were told that there was no room for us. After a not pleasant conversation, they found a room. It was externally noisy. The cleaning lady did not clean the room every day and we had to beg for toilet paper and soap
Stayed 6 nights in Mar 2024

10/10 Excellent

Marisol

Stayed 2 nights in Mar 2024

10/10 Excellent

Marisol

Stayed 1 night in Mar 2024

2/10 Terrible

Laura, Pflugerville

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Jacqueline was the worst of all my experience. She was going out of her way to be unfriendly, She charged me again but she insisted that it wasn't paid, I paid in advance, the internet was so weak so I wasn't able to show proof at my arrival and Ibpaid because I was tired that night, in the morning I went back to front desk to show them my receipt. The morning person was the opposite, she was friendly and apologized. But my money wasn't refunded right away, I was told that I had to wait for the afternoon accountant, I came back later and unfriendly Jacqueline was at the front desk. She was very bothered doing her job,she had to return the money, she didn't apologized for her mistake,I asked for an extra towel because there is only one towel in the room and she denied it.The second night my brother and his wife asked the same and the extra towel was denied again, the toilet doesn't flush well in both of the rooms that we used, the second night we Asked to be moved to different room because the loud music from the bars around ends till 4 am, and my room was without AC and the same issue with the toilets , the wifi didn't work, we ask Jacqueline and she did it again she went out of her way to be unhelpful, the sink handles was so rusted that I didn't want to touch them, the water stinks,is the worst hotel that Expedia works with, it should not be in this platform. It my worst experience ever
Stayed 2 nights in Mar 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
You are right in the middle of everything, only one block to the beach and right on 5th Avenue!
Stayed 3 nights in Mar 2024

4/10 Poor

Aref

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Staying there was not even close to 3 stat hotel. Bed sheets were dirty and the check in was not smooth as they required more money because I reserved online. They say in the reservation that the parking is available but it’s not and hotel doesn’t have parking area and I had to walk 10 min to the nearest public parking. The parking was 18 dollar for one night. The food of the resturant is very simple and not high quality. However, the staff were friendly and location was very good. Do not recommend!
Stayed 1 night in Mar 2024

2/10 Terrible

Eduardo, Tlajomulco De Zuñiga

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
We were 6 people, we did not get the room we booked, they also did not have enough pillows to acomodate us, they also did not have any sheets for one of the beds, for two days they ran out of towels so we had to go buy towels so we could shower. The internet never worked and neither did the cable, it was the most terrible experience I've ever had in a hotel. The staff was not helpful at all, they just said, we don't can't do anything and it was horrible. PLEASE REMOVE THIS PROPERTY FORM YOUR SITE.
Stayed 5 nights in Feb 2024

6/10 Okay

Jacob

Travelled with family
Disliked: Amenities, property conditions & facilities
When we arrived to check in we learned that the hotel gave away our room we paid for because we booked on Expedia. I assume someone came along with cash and because we could still theoretically cancel our stay with a refund, they gave the room to them. After communicating back and forth they said they did still have a room.. we got to our room and were horrified. This room had no windows, no working water, no blankets or bedding. There wasn't even a door knob to close the door. A massive 4 blade ceiling fan with lights was completely torn from the ceiling and hanging above one of the stained mattresses we were expected to sleep on by its wires. After travelling for 18 hours I stayed up all night guarding the door that couldn't close properly. (We were also told people often break into that room). The next day we complained to the office and demanded a different room. They did move us to a new room that was much better but we still didn't get what we paid for. I paid extra for the "quadruple room" that was supposed to have a seperate bedroom for the wife and I. Instead it was two double beds in one room. For the entirety of our stay we never did get blankets..lol. the free breakfast they offer is pancakes, fruit and juice. My wife doesn't eat pancakes and asked for an egg as a substitute. They billed us 10 Canadian dollars for 1 egg...all in all we did have a good stay once we were relocated, the staff is friendly but we probably wouldn't stay here again..
Stayed 7 nights in Feb 2024

8/10 Good

Alan Heriberto de la Garza, Lathrop

Business traveller
Staff was very friendly, other guests were noisy, internet had problems, overall hotel is good and staff is very friendly and professional
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel going downhill
We have stayed at this property for years but after covid seems a little worn down. Our room did not have hot water and the nozel to the shower was rusted and old. They also didnt give use any amenities like soap or shower n conditioner. They're was a small platic soap dispenser that was almost broken too. When we went down to ask about the hot water we were told it was going to get fixed but nothing was fixed until the following day when we were checking out. Bed was not comfortable and you only get a sheet to sleep there was no blanket or anything else.Hopefully they can improve and look into upgrades and repainting the property.
Stayed 1 night in Jan 2024

6/10 Okay

Cornel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old with lots of deferred maintenance Room had a bed & dresser. That’s it. No chairs. Pillows were flat No hot water, or took forever to get hot. Windows don’t close/lock, bugs bugs bugs 5 lightbulbs were broken Mosquitoes No floor mats in bathroom Water is rusty and smells Faucets and shower head rusty Pool area was dreary 3 pool lounges. All rusted and broken No umbrellas No shady so no one uses the pool for long Pool was murky TV didnt work for 4 days. Asked 7 different people to fix. Slow response from staff.
Stayed 17 nights in Jan 2024

6/10 Okay

Perry

Stayed 3 nights in Jan 2024

6/10 Okay

Kevin

Liked: Cleanliness
Stayed 1 night in Jan 2024

4/10 Poor

martin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room was dirty, rust in the sink, mold in the fridge, the shower door was falling off, no water pressure, toilet wouldn't flush well. Also Expedia charged me $58 per day, there was a sign outside advertising my room at $40 per day. The staff did their best but unless the hotel gets major maintenance I wouldn't recommend booking there.
Stayed 9 nights in Nov 2023

2/10 Terrible

Jamie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien 👍
Stayed 1 night in Aug 2024

6/10 Okay

Virgilio Antonio

Liked: Property conditions & facilities
Ver y good
Stayed 2 nights in Aug 2024