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New Continental Hotel, Sure Hotel Collection by Best Western

3.5 star property
VIP Access

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Photo gallery for New Continental Hotel, Sure Hotel Collection by Best Western

Exterior
Reception
Individually decorated, individually furnished, desk, iron/ironing board
Indoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar

Explore the area

Map
Millbay Road, Plymouth, England, PL1 3LD
  • Hoe Park
    ‪7 min walk‬
  • National Marine Aquarium
    ‪19 min walk‬
  • Royal William Yard
    ‪20 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

  • 36 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (Small Room)

Standard Room, 2 Single Beds, Non Smoking (Small Room) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking (Small Room)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking (Small Room)

Standard Room, 1 Single Bed, Non Smoking (Small Room) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking (Small Room)

  • Sleeps 1
  • 1 Single Bed

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About this property

New Continental Hotel, Sure Hotel Collection by Best Western

Hotel in Plymouth with fitness centre and sauna
An indoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
New Continental Hotel, Sure Hotel Collection by Best Western offers 99 accommodations with a hairdryer and an iron/ironing board. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the breakfast at New Continental Hotel, Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from Plymouth Pavilions. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy British cuisine while dining at Steve's Brasserie
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Plymouth Pavilions and 5 minutes on foot from Theatre Royal, Plymouth
New Continental Hotel, Sure Hotel Collection by Best Western offers its guests a kids' pool, an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3025 square feet (281 square metres) and includes conference space. The business-friendly New Continental Hotel, Sure Hotel Collection by Best Western also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Plymouth hotel.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
Steve's Brasserie – This restaurant specialises in British cuisine and only serves dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Steve's Brasserie

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3,025 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property will place a credit card authorization upon check-in.
Guests paying in cash must provide a valid photo ID at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests with mobility issues should contact this property in advance.

Property is also known as

New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 457 out of 984 reviews
Rating 8 - Good. 344 out of 984 reviews
Rating 6 - Okay. 121 out of 984 reviews
Rating 4 - Poor. 45 out of 984 reviews
Rating 2 - Terrible. 17 out of 984 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Talib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the cleanliness and helpful polite staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a double but small and toilet too close ro wall in bathroom
Stayed 1 night in Jan 2025

10/10 Excellent

sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Veronique

Stayed 1 night in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very comfortable room, cozy bed, good shower, nice and clean. Good facilities in the Hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the city centre close to all facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Naghmeh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to my daughter’s apartment. Easy access to every where. I would stay here again. Thank you.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kudzai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, location, and the delicious menus
Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

At the New Continental

Good location, Friendly staff. The pool, steam room and other facilities are well maintained. Parking was reasonably priced. The brasserie was closed at short notice, which cuased a minor issue for us. I would stay there again.
Stayed 1 night in Dec 2024

6/10 Okay

Deniz

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good night

Brilliant one night stay. Lovely quiet room. No disturbance at night. Good quality breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building ,beautiful function room ball room gymnasiem, pool ,sauna restaurant transport outside bus ect close to town 5 min bus ride 10 mins walk to Barbicon . Spotlessly clean nice staff ! Perfect will stay again .
Stayed 2 nights in Dec 2024

10/10 Excellent

MELITTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was lovely, nicely presented clean room, friendly helpful staff, fantastic pool facilities, would definitely come again.
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Surprise at parking supplement

Stay was very comfortable and I was impressed with all the staff’s helpfulness. The rooms decor was a little dated and was surprised for the need to charge for parking
Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Stayed 2 nights in Dec 2024

10/10 Excellent

Cathal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Carrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night

Only stayed one night for work. Had a four poster bed and jacuzzi bath absolutely lovely, design is old but how it should be very lovely, usb ports plenty of plugs, WiFi work. Only complaint is I waited an hour for room service and food was luke warm.
Stayed 1 night in Dec 2024

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there for xmas party food good,staff hard working but cheerful. Rooms a little dated but clean and comfortable. Would stay again
Stayed 1 night in Nov 2024