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Hotel Alvorada Palace

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alvorada Palace

Books
Books
Minibar, in-room safe, laptop workspace, free WiFi
Reception
Billiards

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service
  • Laundry
  • Pet-friendly
  • Breakfast included

Explore the area

Map
Rua Minas Gerais, 569 - Centro, Poços de Caldas, 37701-004
  • Jose A Junqueira Park
    3 min walk
  • Pedro Sanches Square
    3 min walk
  • Palace Casino
    5 min walk

Room options

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Minibar, in-room safe, laptop workspace, free WiFi

Economy Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Single Room

Minibar, in-room safe, laptop workspace, free WiFi

Superior Single Room

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Single Room

Minibar, in-room safe, laptop workspace, free WiFi

Deluxe Single Room

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room

Minibar, in-room safe, laptop workspace, free WiFi

Economy Single Room

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Minibar, in-room safe, laptop workspace, free WiFi

Family Room

  • 32 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Standard Quadruple Room

Minibar, in-room safe, laptop workspace, free WiFi

Standard Quadruple Room

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Triple Room

Minibar, in-room safe, laptop workspace, free WiFi

Superior Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 1 Double Bed

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 1 Double Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, in-room safe, laptop workspace, free WiFi

Superior Quadruple Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Economy Triple Room

Minibar, in-room safe, laptop workspace, free WiFi

Economy Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, laptop workspace, free WiFi

Superior Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Alvorada Palace

Boardwalk/promenade Poços de Caldas hotel in Região Urbana Homogênea IX with free breakfast
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Hotel Alvorada Palace offers 40 accommodations with minibars and a safe. This Poços de Caldas hotel provides complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Hotel Alvorada Palace, you're just a quick walk from Jose A Junqueira Park. Free breakfast, free WiFi in public areas and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Only motorbike parking on-site, discounted off-site parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute walk from Jose A Junqueira Park and 3 minutes on foot from Pedro Sanches Square
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A fitness centre, multilingual staff, and tour/ticket assistance are also featured at Hotel Alvorada Palace. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Poços de Caldas hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 9 AM.
Room service is available.

Languages

English, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for BRL 30 per day; reservations required; discounts available
  • Street parking available
  • Return airport shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • Free buffet breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a regional park
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (75 centimetre high)
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar
  • Room service

More

  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11 AM; check-in end time: 11:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: BRL 30 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Alvorada Palace Pocos De Caldas
Alvorada Palace Pocos De Caldas
Alvorada Palace Pocos Caldas
Hotel Alvorada Palace Hotel
Hotel Alvorada Palace Poços de Caldas
Hotel Alvorada Palace Hotel Poços de Caldas

Hotel Alvorada Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 32 reviews" "
Rating 8 - Good. 5 out of 32 reviews" "
Rating 6 - Okay. 3 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadia,ótimo quarto,muito amplo,limpeza 100% e a dedicação e presteza do staff é o diferencial.
Stayed 1 night in Aug 2024

4/10 Poor

Lavinia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Luiz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Negócio
Muito boa
Stayed 1 night in Jul 2024

10/10 Excellent

Claudecir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo Hotel,excelente custo benefício ,recomendo!
Ótimo hotel,fiquei muito satisfeito,desde os atendentes muito educados e solicitos,quarto muito espaçoso e limpo,chuveiro ótimo,café da manhã excelente.Fica localizado no centro,não precisei usar o carro.Pretendo voltar e ficar mais dias
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Estadia extraordinária, fui muito bem recebida pelos funcionários e tive uma ótima experiência. Café da manhã e localização excelentes. Quarto recém reformado. Recomendo!
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2024

10/10 Excellent

Glaucia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso,nota 10,muito recomendado
Excepcional estadia,apesar de curta , o apartamento era muito grande,extremamente limpo,banho bem quente e relaxante, internet Wi-Fi muito boa. Os pontos que mais se destacaram foi o café da manhã, a gentileza e educação de todo pessoal e a localização, perto de tudo.Espero estar de volta breve.
Stayed 1 night in Jan 2024

10/10 Excellent

Nevelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Nilza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excepcional
A estadia foi excelente! Quarto muito confortável, localização ideal e funcionários de uma simpatia ímpar… Para a próxima pretendo me hospedar aqui novamente. Nota 10
Stayed 1 night in Dec 2023

10/10 Excellent

rosinei

Stayed 1 night in Dec 2023

10/10 Excellent

Alexandre

Stayed 1 night in Dec 2023

10/10 Excellent

Juliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível!
Trabalham pessoas incríveis nesse hotel, um carinho gigante! Hotel exatamente como descrito, atendeu todas as nossas necessidades, voltaremos com certeza!
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel padrão - limpeza ok
Hotel padrão da cidade, recepção sempre nos ajudando, quartos limpos, mobília antiga. Para nós que estávamos de passagem foi ótimo.
Stayed 1 night in Dec 2021

8/10 Good

Ademilso roberto

Travelled with family
Liked: Cleanliness, staff & service
Razoavel
Stayed 2 nights in Dec 2021

10/10 Excellent

Tiago Henrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo o hotel
Hotel tradicional e muito bem localizado. As fotos do hoteis.com sao antigas: quartos e hall de entrada reformados! Cafe da manha otimo e recepçao (realizada pelos donos) fantastica; sao muitos simpaticos. Eu recomendo o hotel!
Stayed 2 nights in Dec 2021

10/10 Excellent

Mario junior

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente atendimento espero voltar em breve, recomendo a todos
Stayed 1 night in Dec 2021

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Boa localização mas precisa de reforma
Hotel com quartos amplos mas em estado de conservação deficitária. Infraestrutura antiga que precisa passar por revitalização e reforma. A localização é boa.
Stayed 1 night in Nov 2021

10/10 Excellent

Rafiki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Estadia extremamente agradável, nota 100000!!! Funcionários muito simpáticos, o quarto e as áreas comuns são muito confortáveis, localização central… estou certo que logo volto.
Stayed 1 night in Nov 2021

10/10 Excellent

sergio

Stayed 1 night in Sep 2021

10/10 Excellent

José Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem nota 10
Incrivel eu minha mulher adoramos tudo desde a chegada ate saida nota 10
Stayed 2 nights in Sep 2021

10/10 Excellent

MATILDE

Liked: Cleanliness, property conditions & facilities, room comfort
Muito satisfatória, pessoal muito cordiais, quartos amplo.. um pouco de barulho de carros durante a noite por ser na avenida mas nada que desabone o hotel. Adoramos.
Stayed 1 night in Sep 2021

10/10 Excellent

Bruno H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar muito aconchegante, tudo limpinho e bem localizado !!!!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente,adoramos a hospedagem.
Excelente atendimento,funcionários educados e prestativos.Café da manhã ótimo,quarto limpo e muito espaçoso.A localização é maravilhosa,próximo a tudo,nem usamos o carro.
Stayed 2 nights in Dec 2020

2/10 Terrible

REGINALDO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero ,Zero.....
Foi uma decepção minha esposa quase infarto, o hotel está precisando de uma reforma nós quartos urgente. Os corredores estão ótimo quase coloquei a cama no corredor. Atendente pessoas maravilhosas mas o restante péssimo..o estacionamento indicado é do mesmo naipe do quarto do hotel Se fosse para pagar na hora não teria ficado naquele hotel ..
Stayed 1 night in Jul 2018